Hotel Arena Blanca

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Arena Blanca

Exterior
Balcony view
Outdoor pool, pool umbrellas, pool loungers
Theatre show
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle 2 No. 1 - 51, Punta Hansa, San Andrés, San Andres y Providencia
  • Coton Cay
    ‪7 min walk‬
  • Spratt Bight Beach
    ‪9 min walk‬
  • Paintball San Andres
    ‪9 min walk‬
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪7 min drive‬

Room options

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Junior Double Room, Jetted Tub

  • Bay view
  • Sleeps 3
  • 1 King Bed

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds

Comfort Double Room, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Similar properties

About this property

Hotel Arena Blanca

Family-friendly hotel with free breakfast and rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Arena Blanca offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets and premium bedding. 55-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Arena Blanca, you're just a quick walk from Coton Cay. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at RESTAURANTE ALCATRAZ, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 10-minute walk of Coton Cay and Spratt Bight Beach
  • Airport shuttle service available for a fee
Some rates at Hotel Arena Blanca are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Arena Blanca offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Arena Blanca. You'll have access to the outdoor pool at a partner property.

This 3.5-star San Andrés hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
RESTAURANTE ALCATRAZ – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Arena Blanca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE ALCATRAZ

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arena Blanca Hotel
Arena Blanca San Andres
Hotel Arena Blanca
Hotel Arena Blanca San Andres
Hotel Arena Blanca Hotel
Hotel Arena Blanca San Andrés
Hotel Arena Blanca Hotel San Andrés

Hotel Arena Blanca Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 202 reviews" "
Rating 8 - Good. 69 out of 202 reviews" "
Rating 6 - Okay. 31 out of 202 reviews" "
Rating 4 - Poor. 13 out of 202 reviews" "
Rating 2 - Terrible. 15 out of 202 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it.
Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices.
Stayed 4 nights in Jun 2024

6/10 Okay

Olivette

Disliked: Staff & service
Limited English speaking sta
Stayed 3 nights in Mar 2024

10/10 Excellent

Rann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool closed at 6
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff are friendly and the food is delicious!
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Mar 2023

2/10 Terrible

Nelson, The Colony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Luis Antonio Ponton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 3 nights in Oct 2022

2/10 Terrible

William

Disliked: Staff & service
Not worth $250 go elsewhere
Anoche, después de cenar y de vomitar, llamé a Hotels.com para quejarme. número de referencia de hotels.com 9161982171313. Envié muchos mensajes incluso antes de llegar a este hotel e isla. no hay comunicación desde este hotel. Me iba a comprometer con mi novia y elegí este hotel para pasar mi tiempo especial con ella. Solicité la mejor vista posible y las suites por las que pagué. esta reserva también incluía un masaje gratis. al registrarse, este hotel ya no ofrece un masaje gratuito y no dio ninguna alternativa para compensar esto. Estoy atascado con una vista parcial del océano, pero lo que es más importante, la vista de mi balcón es de dos edificios recién construidos. mi balcón tiene cero privacidad debido a que los trabajadores de la construcción nos observan. Escuché a los trabajadores silbarle a mi novia cuando estaba parada en el balcón de tres hombres. Esta experiencia no ha sido nada extravagante ni agradable. por $1.000.000 COP podríamos haber comprado nuestra propia botella de alcohol por 75.000 COP. No comimos en un restaurante donde gastamos más de $100.000 COP. y en 6 días aquí en la isla ninguno de los dos vomitó hasta ahora. Debido a la mala calidad de las comidas aquí, hubiera preferido comer en otros restaurantes que aquí. He reservado más de 160 noches con hotels.com y por el precio de este hotel no recomendaría absolutamente a nadie que se quede aquí. No tienes ofertas en coches de alquiler. No tienes ninguna ventaja para ofrecer a los invitados upur.
Stayed 1 night in Sep 2022

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Lizzie

Stayed 3 nights in May 2022

8/10 Good

Katerine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel y el personal que trabaja allí es excelente, Roger en la recepción fue muy amable y me ayudó mucho con mis necesidades para que mi estadía fuera agradable. También David fue increíble desde el momento que nos dio la bienvenida, hasta el momento de tener que regresarme a casa. Lo único que no me gusto fueron los alrededores del hotel, esos edificios en construcción le dan un mal aspecto a la propiedad y se ve muy desagradable. La comida estuvo bien pero falto un poco más de variedad y un poco más de sabor.
Stayed 3 nights in Apr 2022

10/10 Excellent

Nataly, BROOKLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and good location, close to the beach, shopping, tour station
Stayed 4 nights in Apr 2022

2/10 Terrible

Niambi

Disliked: Amenities, property conditions & facilities
Refrigerator was stained and disgusting. They had no hot water. They had no washcloths even when I called the desk. Breakfast was late so I didn’t get to eat before I left for the airport. This is ABSOLUTELY NOT a four star property. The view from my balcony was a slither of ocean in the distance. The rest of what I could see was open construction right underneath me and the side of me. No one has cleaned the ceramic tile on the balcony in a looooooooong time. Even the light switches had grime on them. I would not recommend this property if you have ANY standards.
Stayed 1 night in Feb 2022

10/10 Excellent

Ana-Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location to the beach and docks. All inclusive except the mini fridge in the room. Staff were very friendly and helpful.
Stayed 1 night in Feb 2022

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat the tourists like royalties
Stayed 3 nights in Dec 2021

10/10 Excellent

Juan, Medellin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno y atención del personal. Hotel cómodo y su limpieza es para destacar.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people. Food was great and they also have really nice entertainment
Stayed 2 nights in Aug 2021

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
El personal muy amable, el desayuno excelente, comfortable y muy bien hubicado cerca al aeropuerto!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The service from the staff is excellent. They take the time to talk to you and some even speak English. My room had an amazing view! The only thing I didnt like and they seem to be aware of the issue: the windows rattle and you can hear the wind. I stuck some cardboard in the windows and that eliminated the noise. The food was excellent!! Dont take any items from the minibar, its not included and you will pay quadruple!!
Stayed 11 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and safe, staff very kind and helpful and the food was good.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience there. The food was excellent. It was close to the beach and stores. I felt very welcome. The room was very nice and cleaned everyday. Wi fi did not connect and signal was very slow but that was my only complaint!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel.
Do not stay at this hotel. This was not a 3.5 star experience. We booked 4 nights and quickly realized after check-in that the hotel was entirely occupied by hundreds of 15-year old girls for a school trip. The result was overwhelming—the pool was taken over by them and each night we had to endure girls screaming and slamming doors outside of our room until 3:00am. The hotel is old construction and the doors/windows don’t protect from any noise in the hallways nor outside on the street. Basically, we didn’t get any sleep for three days. We weren’t told in advance of the circumstances, nor did they seem overly concerned with our horrible experience. When we couldn’t take it anymore, and we finally told the front desk that we had to change hotels because of the noise, the front desk staff informed us that the “manager in Bogota” refused to issue us a refund for the last night’s stay (which we weren’t using). In addition to not being able sleep, there was a cockroach in our room, the WiFi sucked and the breakfast was basic at best. While the staff was fine and the location convenient, I would advise you to avoid this hotel, as it’s not worth the price and there are other/much better options; we moved next door to the brand new "Samawi" hotel, for the exact same nightly cost, and it was heads above Arena Blanca.
Stayed 4 nights in Dec 2019