Candlewood Suites San Antonio Airport, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites San Antonio Airport, an IHG Hotel

Down duvets, desk, laptop workspace, iron/ironing board
Interior
BBQ/picnic Area
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Down duvets, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites San Antonio Airport, an IHG Hotel

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport, an IHG Hotel offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down duvets. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport, an IHG Hotel. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Candlewood Suites San Antonio Airport, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
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San Antonio Candlewood Suites San Antonio Airport Hotel
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Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio

Candlewood Suites San Antonio Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 97 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to airport. Not much else in the area, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Izola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, first floor, quiet.
Stayed 1 night in Oct 2024

6/10 Okay

YAHARI

Liked: Cleanliness, staff & service, amenities
Room 417 has a stentch. I imagine that it's in every room on the 4th floor. It's coming from the bathroom, specifically, the shower curtains or the tub itself. The toilet didn't consistently flush either.
Stayed 3 nights in Oct 2024

8/10 Good

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and deteriorating. Elevator floors were filthy Dirty all 3 days of my stay. Mattress on bed was collapsed and the springs in Mattress poked you all over.water in shower and sink never got hot barely wam enough to take shower Tv very old when checking in desk clerk stated the channel and volume buttons did not work on the remote. Had to get up every time to change channels. Horribly 3 day stay..
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Business traveller
Disliked: Cleanliness, staff & service
There were roaches in my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica, Del Rio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, needing supplies for my room they had none to give such as towels, toilet paper, a blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Judith

Travelled with partner
Disliked: Cleanliness
Cockroaches. Old furniture. Mold smell from air conditioner. Free coffee in common area, but decaf only. Ran out of coffee packet refills and cups for room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nereida

Business traveller, Travelled with partner
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia, Barstow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, and clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrik

Stayed 1 night in Sep 2024

10/10 Excellent

MANFAI, Newark

Business traveller
Liked: Cleanliness, staff & service
THE FACILITIES WERE NEW. BUT THE CARPETS WERE WORN OUT. SMELLS LIKE A CHEAP MOTOR INN OR MOTEL
Stayed 2 nights in Oct 2024

8/10 Good

Melissa D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I visited San Antonio over Labor Day weekend. We loved this hotel because it was near the airport, it had a lovely swimming area, and it had a fully stocked kitchen. We went to Wal-Mart and got food and saved money cooking in the room, instead of going out to eat!
Stayed 3 nights in Aug 2024

6/10 Okay

LASHANDA

Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was tip top, comfortable and spacious. The ammenities such as the pool, gym, business center and laundry room were accessible and made the stay feel just like home. On top of being a wonderful place to stay, the staff was helpful and friendly. Outstanding!
Stayed 3 nights in Oct 2024

8/10 Good

Jessey

Travelled with family
Liked: Staff & service
Convenient location, right off 281 highway, close to the airport and the Alamo Quarry. Hotel rooms need new carpet and better maintenance, but good enough to spend the night. Free parking and clean beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Bryana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!!
My car was stolen right infront of the hotel. The staff did not seem surprised at all that it occurred and even made comments of it happening before. Said there was footage however didn’t let us see it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

It was OK
Stayed 3 nights in Sep 2024

2/10 Terrible

Latisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in my room, when I informed the staff they informed me they couldn’t move me and they could try to bombed my room. When I returned there were dead roaches in my luggage and bed again, they couldn’t do anything to help. The AC unit was broken, the unit came off and on very loudly (literally woke me from my sleep), if it worked at all again once again once informed staff they could not do anything. The WiFi did not work well and the rooms were not clean. I have traveled allot being military and this was unexceptionable and I would not recommend to anyone until they fix this room. The management never returned my call nor tried to help in anyway.. I will not be going back and I hope the team actually does something about the investigation and broken AC unit before the next person.. It was room 211, please fix it!
Stayed 5 nights in Sep 2024

2/10 Terrible

JESUS, CAMERON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024