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Candlewood Suites San Antonio Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites San Antonio Airport, an IHG Hotel

Down duvets, desk, laptop workspace, iron/ironing board
Interior
Down duvets, desk, laptop workspace, iron/ironing board
BBQ/picnic Area
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    3 min drive
  • Alamo Quarry Market
    4 min drive
  • Trinity University
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    3 min drive

Room options

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Airport

Pool
Hot tub
Breakfast included
Free airport shuttle
3.8 out of 5, Good, (2754)
The price is €86
for 1 room
includes taxes & fees
2 Jan - 3 Jan
La Quinta Inn & Suites by Wyndham San Antonio Airport

About this property

Candlewood Suites San Antonio Airport, an IHG Hotel

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport, an IHG Hotel offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down duvets. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport, an IHG Hotel. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Candlewood Suites San Antonio Airport, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio

Candlewood Suites San Antonio Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 984 reviews" "
Rating 8 - Good. 240 out of 984 reviews" "
Rating 6 - Okay. 111 out of 984 reviews" "
Rating 4 - Poor. 68 out of 984 reviews" "
Rating 2 - Terrible. 93 out of 984 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
What's the story about calling out wolfs?
Hate that my review is sckred so low but I was woken 5 of 7 nights stay by the fire alarm. Please have it fixed.
Stayed 7 nights in Sep 2024

8/10 Good

Gary

Price
Stayed 1 night in Sep 2024

10/10 Excellent

ralph

Stayed 1 night in May 2024

2/10 Terrible

Kheyla

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived to the property at check in time, the room was still not ready. Finally checked in 45 mins later. Got into room and there was no toilet tissue. Asked housekeeping in the hallway and she said i would have to get it from the front desk. On our way down, Transformer blew, and lights went out. Almost got stuck on elevator. Went down for 4 floors of stairs with a handicapped individual. manager was not available there but spoke to person attending , and asked approx how much time it would be and the man rudely said “it will be ready when it is” . Waited an hour for more info and again manager was not to be found. Man working front desk said she was in her car.?! Waited on her but she never came inside. I Requested a cancellation due to the circumstances of no electricity (no ac) and a refund. I left. Manager never got back to me and never called me back. And never refunded me for 3 nights!! I was there for only 3 hours!! Mostly just waiting around. Avoid at all cost. Very RUDE & POOR MANAGEMENT & POOR HOUSEKEEPING
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

4/10 Poor

GRISSELLE

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience and Mr. Aotaro was a great guide he helped me with whatever I needed
Stayed 2 nights in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 1 night in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 3 nights in Aug 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people.
Stayed 3 nights in Aug 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Place was infested with ants in the bathroom the kitchen. They were also found in the bed . We were glad they were not bed bugs thank God . However ants not cool at all . The staff were informed of this and they apologized but made no attempts to fix the problem or compensate for the inconvenience.
Stayed 2 nights in Aug 2024

8/10 Good

Robyn Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Aug 2024

10/10 Excellent

ralph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very professional and accommodating.
Stayed 3 nights in Aug 2024

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
The first impression was that my room smelled. When I mentioned it to the staff, they said to just run the air conditioner for about 15 minutes because it's stale air. It took two hours of running the air conditioner before the smell disappeared. The room was otherwise okay and the staff was friendly. The hotel is built around a bunch of industrial crap. If you wanted an early breakfast or late dinner, you're out of luck anywhere nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniella, Fredericton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Close to the airport. Spacious rooms with a kitchen. Comfortable bed. Laundry facilities available on site. Very friendly staff. Close to the airport. We would definitely return here.
Stayed 4 nights in Aug 2024

6/10 Okay

ANGELIA DAWN

Travelled with partner
Liked: Staff & service
Came to Texas to visit family. Didn't spend much time in the room, except to shower and sleep. The amenities were good, except in the shower, the corners and along the top of the wall, there was some mold. The bed was very comfortable. The whole hotel was very nice, but could use updating. Not disappointed at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adam Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

4/10 Poor

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff did accommodate me as much as they could but …….the property was clean but very worn, elevator did not work, no transportation to airport prior to 7:00am, air was humid and musty, there were general stinky odors that the ac once on kinda helped. Had I not been so worn out from lack of sleep I would have left to another facility, but being near exhaustion I stayed. After 40 years of traveling this is one of the few times I felt the need to change hotels. I really am an accommodating person. I am certainly not a hotel snob.
Stayed 1 night in Aug 2024

6/10 Okay

Reed

Business traveller
Liked: Staff & service
The hand soap in the restroom was just water. The shower tub was EXTREMELY slippery almost dangerous. The staff was friendly and helpful. Oversized I was moderately happy.
Stayed 2 nights in Jul 2024

4/10 Poor

Maricela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Furniture and doors had dry blood, the sheets had stains, the restroom and doorframes had unprofessionally fixtures, room smelled like burnt, the alarm system was constantly going on, the tv cable was chewed on and did not have cable, the dove dispensers had cheap soap in them
Stayed 2 nights in Jul 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty unsafe poor location.
Stayed 2 nights in Jul 2024

4/10 Poor

Maricela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

christopher

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024