8/10 Good
Robert
Travelled with family and small children
23 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were Polite and gracious.One evening I had a couple problems to bring to his attention. The TV guide on the Pizza Hut advertisement stand was providing bad / discontinued information. Example channel 29 was supposed to be the Lifetime channel. It was something in Spanish, not Lifetime. I took it to the desk mgr and he confirmed it was not correctly. He suggested I try digital channel 12.1, also not correct. Unfortunately he did not have a current guide in the office to provide me. Secondly, our TV Audio and Video were out of sync. We were seeing one channel and receiving audio from the next. He came over to the room and reinstalled/ rescanned the program list. I attempted to call him but the room phone cord plug at the wall was broken. He repaired it. One of our wall lamps also required a new light bulb, he replaced it as well. The hotel WiFi is not connected to the Internet and therefore USELESS. Very disappointing. Breakfast menu was minimal, Corn Flakes or Fruit Loops, Toast, OJ, Coffee and choice of two kinds of Danish pastry. The bathtub edge caulking needs replacing. Someone attempted to update it but it was a very amateurish job. It needs to be replaced due to black mold in the crevices and professionally repaired. The porcelain chip on the edge of bathtub could also be easily professionally repaired. A little TLC would make this a very reasonably priced room. It is close to the military base and suited my needs in that respect.
Robert
Stayed 4 nights in Nov 2024