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DoubleTree by Hilton San Antonio Downtown

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Coffee shop
Exterior
Meeting facility
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪6 min walk‬
  • San Antonio River
    ‪16 min walk‬
  • River Walk
    ‪17 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Riverwalk Plaza

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (4579)
The price is €152
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Riverwalk Plaza

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness centre, a short walk to Market Square
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas. Change of bedsheets is available on request
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Downtown. During your stay, you're just a quick walk from Market Square. You'll find features such as an outdoor pool, a restaurant and a 24-hour gym.
  • Enjoy American cuisine and pool views while dining at So Frio
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • 6 minutes by foot from Market Square and a 3-minute drive from River Walk
  • Cats and dogs welcome for a fee
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
So Frio – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 for adults and from USD 13 for children
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
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Doubletree By Hilton San Antonio Downtown Hotel San Antonio
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DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
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Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 94 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for and very convenient for our needs
Stayed 1 night in Oct 2024

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS THOROUGHLY IMPRESSED WITH THE IMPECCABLE CUSTOMER SERVICE at service desk and Starbucks counter! Incidentally, I am not referring to some of the unfriendly housekeeping staff).
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area, near downtown and entertainment areas.
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible, I asked to the ladie at front desk about the parking and she said parling was free, at the time that I did check out they gave me a bill for 62 dollars. I don’t really recommend this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

susan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Daisy

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
1st, We were calling the hotel front desk to notify them that we were arriving a few minutes after check in but no one answered the phone, we kept calling and were transferred between departments with not being able to contact front desk. Luckily, we arrived before check in. When we got to our room, there it has an unpleasant odor in the hallway and the room itself. Did not smell fresh and clean. The bed by the window felt a little moist from the moisture. The overall stay was okay.
Stayed 1 night in Oct 2024

2/10 Terrible

Darah

Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Stayed 1 night in Sep 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Nick was amazing! He was very polite and respectful, we will definitely be back to see him!! the cookies were a super bonus ❤️☺️ Anniversary Weekend
Stayed 2 nights in Sep 2024

4/10 Poor

Charlene

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Parking is an expensive and extra! Rooms are not renovated, but the outside and the inside of the lobby has been renovated, so the rooms are not up-to-date
Stayed 1 night in Sep 2024

4/10 Poor

ORALIA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I made the reservation I didn't know I was going to have to pay $30 for parking, it is property of double tree and we shouldn't have to pay for parking, I was notified at check in, the beds are small and uncomfortable I wouldn't stay there again. At the check in they didn't let us know where to go in through we had to be asking other customers
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do charge you 29.99 for parking, that's the only down fall. I don’t think they should charge for parking when you have already paid to stay there.
Stayed 1 night in Sep 2024

8/10 Good

Doug

Stayed 5 nights in Sep 2024

6/10 Okay

Doug

Stayed 4 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed plus a beautiful and quiet room. Really enjoyed the Crabtree and Evelyn products in the bathroom. The property was maintained beautifully. Can’t wait to stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose the shuttle driver was an amazing and very friendly staff member. Definitely would go back to stay due to his friendliness and very helpful knowledge of the area. I hope he gets acknowledged for his outstanding work ethic!
Stayed 1 night in Sep 2024

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful experience
Stayed 2 nights in Sep 2024

6/10 Okay

Kema

Travelled with family
I was given the wrong room upon check in and was told there was nothing they could do about it. The seat receptionists weren’t very friendly. I was also overcharged. I had to keep going down tot he front desk because my keys kept deactivating and would not work. As I was trying to check out, they were running a system on the computer and said it would take about 4hours! All day has gone by and no one has sent me my digital receipt like asked for so I am still very unsure on where they checked me out.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO VARGAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location…great staff! An amazing hotel manager, I should have asked for her name. What is it. Thank you! Alex Vargas (213) 545-4959 lapd31083@gmail.com
Stayed 1 night in Sep 2024