Holiday Inn Express San Antonio-Airport, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express San Antonio-Airport, an IHG Hotel

Outdoor pool
Point of interest
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
91 Ne Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪12 min walk‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • Trinity University
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express San Antonio-Airport, an IHG Hotel

Hotel with free breakfast, near North Star Mall
This hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express San Antonio-Airport, an IHG Hotel offers 150 air-conditioned accommodations with iPod docking stations and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express San Antonio-Airport, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of North Star Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from North Star Mall and 7 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express San Antonio-Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 4136 square feet (372 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express San Antonio-Airport, an IHG Hotel. Self parking is free.
Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 10 per week)

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,136 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per week
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express San Antonio-Airport, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Antonio-Airport
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Holiday Inn Express San Antonio-Airport, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1004 reviews" "
Rating 8 - Good. 174 out of 1004 reviews" "
Rating 6 - Okay. 50 out of 1004 reviews" "
Rating 4 - Poor. 11 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Travelled with partner
I love how clean this place is. Just a little suggestion. When checking in please inform us of everything especially when it’s your first time staying here. Apparently we’re allowed to park in the garage and they have a shuttle for the movies. I was not informed so didn’t get to try that.
Stayed 1 night in Oct 2024

8/10 Good

Tomeki

Stayed 1 night in Oct 2024

8/10 Good

Gumesindo

Liked: Property conditions & facilities
Staff were good. Jose, night clerk was very helpful giving me directions to the hotel cuz I got lost. I called numerous time and he was very courteous and kept with me till I got to the hotel at midnight due to a late flight from Dallas to San Antonio.
Stayed 1 night in Oct 2024

8/10 Good

Marissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value proposition; safe, clean, and excellent access.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo, Yucaipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, very polite and helpful. One even recommended a great river location to see. It was the quietest hotel I’ve ever stayed at. The breakfast was great. They even offered complimentary drinks at night. They even have a laundry room which was very convenient. Sometimes it’s the little things that make a hotel great and this one did which gave it charm. I would recommend this hotel!
Stayed 7 nights in Oct 2024

4/10 Poor

Lonnie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The window did not close correctly. It sounded like the traffic was coming through my room. Also had kids next door yelling until 1 am and the staff did nothing about it even after I called them
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was extremely friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Jamar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management team at this Hotel is great and great hospitality. Awesome experience! Will stay here again!

10/10 Excellent

Rosa E

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, traveled with family and small children, Staff was very kind
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Stayed 1 night in Oct 2024

8/10 Good

Shannon

Travelled with family
This Propert was solid. Right on the highway and not new, but a good value.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient very clean and friendly service
Stayed 1 night in Oct 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It has a great spacious layout. Essy to navigate. Lots of open spaces
Stayed 7 nights in Sep 2024

10/10 Excellent

Jhanae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 1 night in Oct 2024

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness
I checked in at 10 PM and was given a room that was filthy. It was clear that it hadn’t been cleaned at all unless this is considered the hotel’s regular standard. On top of that, the circulating fan was extremely loud, making it impossible for me to sleep. Around midnight, I went to the front desk to request a room change, but I was told that no additional rooms were available. The next morning, I encountered something even more disgusting—something came out of the bathtub that made the room utterly uninhabitable. I went to the front desk again to request a different room and was given the same response: "No rooms are available." However, when I showed the picture of the issue to the front desk staff, I was suddenly given a new room immediately. I’m not sure how that happened, but it raises serious concerns about the management's honesty. I spent the first night in that unclean room, unable to sleep, and only received a clean room on the second day. This experience was completely unacceptable.
Stayed 2 nights in Oct 2024

8/10 Good

Prosper

Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smelled & looked clean, pet area needed to have smoking butt disposal container dumped cigarette/butts on ground, office chair in room torn & ratty, breakfast seating area blue chairs near windows should be replaced (arm rest dirty & stained)
Stayed 8 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, attentive staff and clean accommodations.
Stayed 1 night in Sep 2024

8/10 Good

NICOLAS

Staff was exceptional.
Stayed 4 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James H, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient.
Stayed 2 nights in Sep 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was decent for what we paid for one night. The bathrooms are a bit small for two people. They could use an update. There were no extra blankets in the closet. We did like the staff, price and convenience.
Stayed 1 night in Sep 2024