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Holiday Inn San Antonio Northwest, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn San Antonio Northwest, an IHG Hotel

Exterior
Property amenity
Bar (on property)
Outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5535 University Heights Blvd., San Antonio, TX, 78249
  • University of Texas at San Antonio
    3 min drive
  • USAA Corporate Office Headquarters
    3 min drive
  • Huebner Oaks
    4 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn San Antonio Northwest, an IHG Hotel

Hotel with free parking, near University of Texas at San Antonio
This hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn San Antonio Northwest, an IHG Hotel offers 122 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn San Antonio Northwest, an IHG Hotel. During your stay, you'll be within walking distance of University of Texas at San Antonio. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Texas at San Antonio and a few minutes from USAA Corporate Office Headquarters
  • Free local-area shuttle service
Holiday Inn San Antonio Northwest, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn San Antonio Northwest, an IHG Hotel. Self parking is free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults and USD 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest, An Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest an IHG Hotel
Holiday Inn San Antonio Northwest, an IHG Hotel Hotel
Holiday Inn San Antonio Northwest, an IHG Hotel San Antonio

Holiday Inn San Antonio Northwest, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 737 out of 1239 reviews" "
Rating 8 - Good. 295 out of 1239 reviews" "
Rating 6 - Okay. 107 out of 1239 reviews" "
Rating 4 - Poor. 48 out of 1239 reviews" "
Rating 2 - Terrible. 52 out of 1239 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emmanuel, Brownsville

Travelled with partner
Disliked: Property conditions & facilities
The hotel overall seemed in dire need of repair. Broken tiles on restroom floor. Carpet in halls extremely stained. Remote for TV not functioning well. Tissue box looked old. No hand soap... front staff was accommodating for condition of hotel. Hotel building needs some maintenance and attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Shandilya, Cedar park

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very courteous and supportive. Amazing breakfast options, in the heart of the city and dining and transport options in walking distance
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Location isn't great
The property was located in an area that has a lot of homeless nearby, it was concerning. The pool was really not well taken care of, paint peeling, dirty and not at all inviting. The room itself was clean but several items were broken or missing. There was a plate missing on the wall with exposed wires and some of the light switches on the bedside reading lamps were missing. Overall the room was fine but I do not recommend the area for women/children.
Stayed 1 night in Aug 2024

2/10 Terrible

Jazmin

Travelled with family
Liked: Room comfort
Do Not Stay Here
I would not stay here again. It’s right next door to a very busy WalMart. I recommend asking for a copy of their incident reports for the last 12 months before staying here. Although we strategically parked by the entrance of the parking lot in the direction of the cameras our truck was broken into. We paid extra for a nicer hotel due to safety and security reasons. Staying at this hotel cost us a nightly room rate, the cost of a new window with a full day wasted repairing the window. After speaking to the General Manager he offered a discount on our next stay at their hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, room comfort
Confortable para viajes cortos .
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenifer

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenifer

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yamil

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
Property is a little run down. No back cover on the TV remote and gym had no AC (86 degrees). But you get what you pay for.
Stayed 1 night in Jul 2024

8/10 Good

Zoila

Stayed 1 night in Jul 2024

10/10 Excellent

Hugo

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
the rooms were very clean the only thing that was lacking is in the area of breakfast they need more personnel attending more on the refills for the coffee since it was a busy weekend .
Stayed 2 nights in Jul 2024

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed comfortable, big screen tv was nice. only criticism is the shower water volume and pressure were weak.
Stayed 1 night in Jul 2024

2/10 Terrible

Stefanie

Travelled with family
Disliked: Cleanliness
If u have kids don’t stay here. Not family friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bernadette

Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities
Liked staying near shopping areas but the hotel halls have a very strong nasty smell. I don’t know why they don’t invest in having the carpets cleaned. Such a shame because every thing else was ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Nice area and close by stores and restaurants.
Stayed 1 night in Jun 2024

8/10 Good

Aura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó , muy limpio , agradable , está muy cuidado ,buen olor , estamos muy felices de estar aquí .
Stayed 1 night in Jun 2024

10/10 Excellent

Jared

Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Stayed 1 night in Jun 2024

10/10 Excellent

Michael L

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024