Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Meeting facility
Exterior
Outdoor pool, open 9 AM to 10 PM, pool loungers
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Pool
  • Bar

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2803
  • San Antonio Majestic Theater
    ‪1 min walk‬
  • Aztec Theater
    ‪2 min walk‬
  • San Antonio River
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, River View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn San Antonio - Riverwalk by IHG's great location. During your stay, you're just a quick walk from San Antonio River. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Windows on the River
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from San Antonio Majestic Theater and Aztec Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Windows on the River – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 per person
  • Self-parking fee: USD 34.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nalini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome weekend trip!
Our stay was awesome except for one thing. The bar area is so nice and has so much potential but they dont really sell it. We ordered michelob ultra draft and it literally tasted like popcorn with butter in a glass. Everyone was waiting on the christmas parade and I understand they were busy, but they had no music playing just going around asking for $40 dollars to reserve an outside table. We were already paying to stay there. I just really think they could have handled it better. Just giving constructive criticism.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how the hotel was directly on the riverwalk. Every place we wanted to go was in walking distance literally the most was like 13mins.
Stayed 2 nights in Nov 2024

8/10 Good

jimmie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff was helpful and courteous. The location was centered with multiple restaurants close by. However some of the guest in the hotel were very loud in the hallway and slamming doors most of the evening and night time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just across the road from The Majestic. We have stayed here several times and have had no issues walking to The Alamo or anywhere in that general area. There is a Starbucks across the street. There is a bakery within a block, there may be a line there but worth the wait. There is a Walgreens across from the bakery, as well. The hotel is wonderful. The restaurant has really good food. We have eaten at several places on the river but HONESTLY, the food never disappoints at the hotel. We have had bad meals at some of the river restaurants though. All in all, very nice place to stay. We’ll be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
We were here to view the Riverwalk holiday parade and had a nice time.
Stayed 1 night in Nov 2024

10/10 Excellent

tannia

Stayed 3 nights in Oct 2024

10/10 Excellent

Rongti

Liked: Cleanliness, staff & service, property conditions & facilities
Room are clean and neat
Stayed 1 night in Nov 2024

8/10 Good

Kea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was Nice and clean. Staff was friendly except for the hostess/waitress in dining area for breakfast. I think she was having a bad day so I won't fault her. Everything was in ealking distance and the Riverwalk was especially beautiful in the evening.
Stayed 4 nights in Nov 2024

10/10 Excellent

ELIAS

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Reece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fernado

Liked: Cleanliness, amenities, property conditions & facilities
Excellent I love it
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here when I come to down town San Antonio. Clean and comfortable rooms!
Stayed 1 night in Nov 2024

6/10 Okay

Alexus

Disliked: Cleanliness
Ehh…
For the most part the stay was comfortable. Room wasn’t the cleanest. Bathroom had mold in the shower and it didn’t look like it had been cleaned from the previous stay. Mess was splattered all over the bathroom walls. Walls are pretty thin I could hear the couple in the conjoining room having sex multiple times throughout the day and night. It was 10:30 the morning of check out, which was at 11 and housekeeping just came in our room no knocking just barged in. Overall I would not stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just being by the Riverwalk was great and could walk to Alamo
Stayed 1 night in Oct 2024

8/10 Good

AbdulAziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 1 night in Nov 2024

4/10 Poor

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We got locked out of our room when I went to the front desk they told me we were is a different room she was a bit rude even seeing that the key holder had my room number wrote down
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Warning to anyone with chemical sensitivities
From the moment you step into the lobby, be prepared to be overwhelmed by cloying a cinnamon vanilla scent. Ditto the hallways. Same scent is triggered when you enter your room. Obnoxious and noxious. Instant headache, congestion. Ugh. I honestly wish Hotels.com had some sort of warning in the booking system that alerted people to this. Won’t be back.
Stayed 1 night in Nov 2024

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness, staff & service
Location was good. Room was not ready when we got here.
Stayed 1 night in Nov 2024