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Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Terrace/patio
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Exterior
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
9911 Ingram Road Bldg B, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Hooters
    4 min walk
  • San Antonio Station
    16 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1000)
The price is €137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

About this property

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

San Antonio hotel in Far West Side with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 55-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton San Antonio Lackland/Sea World TX
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Hotel

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 574 reviews" "
Rating 8 - Good. 125 out of 574 reviews" "
Rating 6 - Okay. 53 out of 574 reviews" "
Rating 4 - Poor. 18 out of 574 reviews" "
Rating 2 - Terrible. 30 out of 574 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cydni

10/10. Were able to accommodate me for early check in. Breakfast every day was a perk and specifically enjoyed the fact that I felt safe during my stay since they lock the doors from 10:00 PM - 6:00 am. Would definitely book again
Stayed 3 nights in Sep 2024

8/10 Good

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was fine. Did not realize the hotel was pet friendly and my husband did notice some dog smell on the beds but I didn’t. We stayed 2 nights and on my last night, over 5 trucks were broken into and windows were busted.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patience

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Booked a room and got exactly what we booked. Very happy.
Stayed 2 nights in Sep 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Diana, Lake Hopatcong

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

DAYANARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty floors/carpet left my toddlers knees black
Floors were so dirty that my toddler couldn’t freely crawl on the carpeted floor in our room without her knees and feet being turned black from the dirt. Carpet needs regular shampooing a lot more frequently.
Stayed 1 night in Aug 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua Allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about our stay other the lady at the front desk when i checked in. She took a personal call from the hotel phone and made we wait till she finished her call.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Aug 2024

10/10 Excellent

Nyneth

Would recommend staying there
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, staff was very nice too. Im glad i picked the right place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
The room was great. They had to give us 2 rooms instead of 1 room with 2 beds, it worked out great for us. The front desk staff, Sara, was very nice and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Venkat

Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids were running around in the hall ways at night and slamming emergency doors and fire alarm was pulled
Stayed 2 nights in Jul 2024

2/10 Terrible

Suham

Travelled with family
The bathroom was disgusting the blankets felt dirty we went to get breakfast early it was 7:45 and it was empty I asked the lady if they were going to put more and she told me no I won't be back
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Osazee

Travelled with family
Liked: Staff & service, room comfort
Not too bad
The hotel overall was okay, nothing too spectacular. The room had a stench to it that resembled a nursing home. The hotel was fully booked so we couldn’t get switched. Probably the turn around from the guest prior to us arriving must have been too short for them to thoroughly air the room out and freshen the air. The food in general was ok, however, they were short staffed and it was just one lady doing the cleaning and bringing out meals. By the time we and several other guests came down around 8:30, everything was gone because she was the only one so we had to wait till she stocked before getting food which wasn’t bad however the hotel management should have better prepared the staff for a full hotel that weekend by increasing staff on ground. However she served us with a smile and did not have the aura of irritation. Overall, the hotel is alright if you’re looking for a quick stop to relax before continuing on your journey.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Jun 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here
This is just not a nice hotel, if you are someone like me who likes a nice luxury hotel, don't be deceived by how this looks in the pictures. Also, their kitchens don't include a stove, A sink a full size fridge and a microwave is what you will get, And if you really want a plate, they will give you at an extra charge. Also, once you have the room, you are stuck with it, they will not switch rooms for you no matter what they will not refund you make sure you like the room because this is the one you'll be stuck with, They are not willing to work with you. They will give you an excuse and also a runaround like they did me. Their customer service was the worst I have ever experienced. The bed in our room was so uncomfortable that nobody could sleep, the mattress was sunken , In one spot as if it was somebody's mattress for a long time and their weight had made an imprint on it, very odd for a mattress in a hotel. In addition to the mattress, being awful, they did not give us actual blankets, but there was a bedskirt and a sheet on the bed as blankets so we could not have the AC and snuggle up under covers like we like to do. There was paint chipping off the ceiling. Looks like the ceiling was falling apart, my son kept saying that the ceiling was caving in. Not a very good vibe In the place, I am not sure if people live there, but that is the kind of environments it felt like. Housekeeping never came. I drove home on the last night instead of sleeping there, we hated it.
This is the bed skirt they put on the bed in place of a blanket
This was on top of the bedskirt posing as a comforter
Paint was chipping
Paint was chipping
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This was our first time here. We traveled with myself, my husband, and 3 girls (8,4, &1). The place was clean, full kitchen was convenient for all the snacks the girls love, breakfast was so good and the salsa was delicious. Great choices for everyone on food. Our room was tidied up everyday which was great as busy parents with 3 kids to keep up with. The beds were a little too firm for my liking but that’s the only downside. We will definitely be staying here again! Oh, also very close to SeaWorld.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Jun 2024