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Hotel Contessa

4.0 star property
VIP Access

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Photo gallery for Hotel Contessa

Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, free pool cabanas
Exterior
Meeting facility
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Suite, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay films

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pool
  • Bar
  • Pet-friendly

Explore the area

Map
306 W Market Street, San Antonio, TX, 78205
  • Aztec Theater
    ‪3 min walk‬
  • San Antonio River
    ‪4 min walk‬
  • Shops at Rivercenter
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, River View (Corner)

Suite, 1 King Bed, Non Smoking, River View (Corner) | Living area | 37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking, River View (Corner)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Executive Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, City View

City view

Deluxe Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, River View

Suite, 2 Double Beds, Non Smoking, River View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Non Smoking, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, City View

City view

Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Contessa

Riverwalk hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a rooftop terrace are on-site. Housekeeping is available on request.
Hotel Contessa offers 265 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

THE SPA AT HOTEL CONTESSA has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Hotel Contessa. During your stay, you're just a quick walk from San Antonio River. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Ambler Texas Kitchen
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, body scrubs or body wraps at THE SPA AT HOTEL CONTESSA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Steps from River Walk and 4 minutes on foot from Shops at Rivercenter
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Contessa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 12700 square feet (1180 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Contessa. For a fee, parking is available. A complete renovation of Hotel Contessa was completed in December 2023.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Ambler Texas Kitchen – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Cork Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambler Texas Kitchen
  • The Cork Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Heated pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,700 square foot of space)

Outdoors

  • Free pool cabanas
  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (122 centimetre high)
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Administrative fee: USD 1.25 per accommodation, per night
  • Service fee: 2.5 per cent
  • Resort fee: USD 9.75 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Children under 21 years old are not allowed in the pool from 8-10 PM.

We should mention

  • The seasonal pool will open in March and close in December.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Contessa Luxury Suites
Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Riverwalk Suites
Hotel Contessa Luxury Suites
Hotel Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Suites Riverwalk San Antonio
Hotel Contessa Luxury Suites Riverwalk
Contessa Luxury Suites Riverwalk San Antonio
Contessa Luxury Suites Riverwalk

Hotel Contessa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2072 out of 3017 reviews
Rating 8 - Good. 472 out of 3017 reviews
Rating 6 - Okay. 239 out of 3017 reviews
Rating 4 - Poor. 116 out of 3017 reviews
Rating 2 - Terrible. 118 out of 3017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
The AC needs updating. Bar area was freezing.
Stayed 2 nights in Nov 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a review based on your experience: --- **Disappointing Stay at Hotel Contessa** I recently stayed at Hotel Contessa and unfortunately, it was a very disappointing experience. From the moment I entered the room, I noticed it was far from clean. There was long black hair in the bathroom, fake eyelashes stuck to the toilet seat, and the toilet itself wasn’t properly attached, causing it to move back and forth whenever I used it. To make matters worse, I found bugs in the coffee machine, and all of the lamps were dirty. I reached out to the front desk multiple times and even went down to speak to the manager, but it wasn’t until Saturday—four days into my stay—that the room was properly cleaned. However, the toilet issue was never addressed. The lack of attention to detail and the delay in addressing these issues made for a very unpleasant stay. I had hoped for a much better experience, especially considering the reputation of the hotel. I would not recommend staying here unless the cleanliness issues are resolved. It’s a shame because the location and amenities have potential, but the housekeeping standards need serious improvement.

10/10 Excellent

Veronica, Pecos

Stayed 3 nights in Nov 2024

4/10 Poor

Renee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a room with a view, the view was of a building across from us. The room was paper thin walls you can hear everything outside and inside the hotel including the elevator every time someone used it. The toilets did not work we had to go outside the room to use the bathroom. The spa in the hotel was highway robbery. They gave me one price and changed it later and also charged a huge service fee after services. So I paid $100 dollars more than expected. It was an overpriced disappointed. The area's amenities were terrible, the food made me sick and the bar scene was adolescent. The whole experience was not worth the amount of money I spent, I will not be returning!
Stayed 1 night in Nov 2024

10/10 Excellent

Seth

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great room overlooking the river. Recognized my birthday with champagne. Thank you
Stayed 3 nights in Nov 2024

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness
Valet people was except manger lady, we got hit with 53 dollars parking per day and we stay 2 days and no one told us the fee for parking was 53 dollars and the receipt said 10 dollars in the ticket it was cover with white paper but you could see thru. Not happy with that also when to dinner and took 1 1/2 hour to bring food out and was wrong food but the manager for the restaurant.Ayla Diaz she was kind and gave us a pass for lunch 2 days later . Thank you Ayla you’re so wonderful person.we miss the christmas parade because delay of the food. Be careful with the hidden fee.
Stayed 2 nights in Nov 2024

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, definitely be back
This hotel was amazing and beautiful. The staff was very friendly and it had a home feel. We loved it. It's right on the riverwalk, for when you've walked too much.
12th floor looking down to lobby
Beautifully decorated for Christmas
Stayed 2 nights in Nov 2024

6/10 Okay

Juan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is well located and walkable to the riverwalk, nice facilities. The main issue was that the room was not cleaned 1 day, and they don’t have anybody from housekeeping in the evening, after a long day walking and shopping you’re expecting to get to the hotel to rest, but when you get there just realized that nobody cleaned the room, I was calling from the room to the front desk and they left me in hold for a while, I had to go directly to ask for tissues and paper toilet, looks like they are short staffed… this shouldn’t happen… not sure it will be an option next time
Stayed 3 nights in Nov 2024

10/10 Excellent

Erma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and I love the rooms are suites, not just your standard hotel room.
Stayed 2 nights in Nov 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Anne, Castell

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our three days at Hotel Contessa.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and helpful staff, excellent location
Stayed 1 night in Nov 2024

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It’s just ok. Bathrooms outdated. No view of the river walk because of the trees. Couch is hard. Room service didn’t answer the phone for orders multiple times
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Nov 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 2 nights in Nov 2024

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a great location to the river walk. It does need some updating in the bathroom. Shower is old and peeling and shower curtain was falling apart. We had trouble with not having hot water on our stay. Other than that it’s a very nice hotel. If they did the upgrades it would be a great hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ccc
Stayed 2 nights in Nov 2024

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
On riverwallk
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Perfect Location on Riverwalk!
Hotel was in a perfect location on the Riverwalk and the staff was amazing, very accommodating. The Hotel and the room were extremely clean and comfortable. We will definitely look to stay here again when revisit San Antonio!
Stayed 3 nights in Nov 2024

6/10 Okay

Brad

Stayed 2 nights in Nov 2024