Quality Suites San Antonio Northeast

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Suites San Antonio Northeast

Lobby
Fitness facility
Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6350 I 35 N, San Antonio, TX, 78218
  • Morgan's Wonderland
    6 min drive
  • Cracker Barrel
    1 min walk
  • San Antonio Station
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Suites San Antonio Northeast

San Antonio hotel in Park Village with free breakfast and 24-hour business centre
A 24-hour business centre, Access to hot tub and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites San Antonio Northeast. During your stay, you'll be close to San Antonio Zoo and Aquarium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 11 minutes by car from Alamo and 11 minutes from Henry B. González Convention Center
Quality Suites San Antonio Northeast offers its guests Access to hot tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 594 square feet (53 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Suites San Antonio Northeast. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 594 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Quality Suites San Antonio Northeast Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 117 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Dexter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel doesn't offer ice at all, the hallways were extremely hot especially on the upper floors, the elevator is hot slow and takes forever to open the door, some lights in the rooms didnt work well, no laundry bag in the room, hair dryer light wont turn off and so makes the bed area bright and for some people that will disturb their ability to fall asleep or stay asleep could have used an extra blanket in the room as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wesley

Stayed 1 night in Aug 2024

4/10 Poor

Jaqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty , smelled very humid
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was hot considering the AC was set at a cold temperature. Otherwise it was a decent stay.
Stayed 1 night in Aug 2024

4/10 Poor

Domingo, Jarrell

Kind of bad place
Stayed 1 night in Aug 2024

4/10 Poor

Nippa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The attendant was friendly and helpful. The place needs a good cleaning. I dropped something and made the mistake of looking under the bed. If you want a decent breakfast the hotel is not the place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel leaves a lot to be desired! Hotel is extremely run down and needs a remodel / facelift badly. Dirty, dingy and smells! Sadly, the maintenance man agreed as he hauled a filthy a/c down to be cleaned solo. Hair dryer was broke, called front desk and he told me he'd check on it....nothing, so I had to go down to the lobby with a wet head and personally ask for a blow dryer. He questioned me as if I was too ignorant to function a blow dryer. The lighting is dark, TV tiny and sits low on a stand. All just extremely dated and grim. Breakfast is offered, but I honestly wouldn't eat it. We stayed here for a concert and most hotels were sold out, so this was in the narrow choices. Avoid this place until they decide to spend the money to update and clean it up!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our business trip. Right across from Cracker Barrel and 10 miles from the arena. We have stayed there three times & each time there was very little toilet paper and no extra. Will stay there again & ask for a roll when we register.
Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room wasn’t properly cleaned before we checked in. There was hair on the sheet that didn’t belong to us. There was toys left under the bed trash in the pull out sofa and the breakfast area had roaches by the cereal. There was also hair in the waffle batter. When I told the staff I was told to throw it away and make a new one from the same batter that had hair in it. There needs to be some major changes at this property front desk is rude over night and first shift needs work. Most people never know who they are encountering when we check in as regular guess. I’m an inspector this is one of the worst hotels I’ve stayed at. 3rd floor near the elevator smells like maggots and rotten food. I will never stay at that location again.
Stayed 2 nights in Aug 2024

6/10 Okay

Leon

Liked: Staff & service
This property was average to slightly above avg. The common area was nice but the rooms needed more attention to it. Floors needed to be vacuumed and furniture and appliances needs to be updated. The outdoor pool was nice. Needs a better breakfast selection. At least there are several restaurants within walking distance
Stayed 5 nights in Aug 2024

6/10 Okay

Alma

Travelled with family
Disliked: Property conditions & facilities
Most of the room was clean but the floor was not. Walls are dirty in some areas of the room. The front door wasnt completely safe as the door did not seal completely. The couch is dirty. The small sink cloggs up.
Stayed 4 nights in Jul 2024

4/10 Poor

Douglas James

Travelled with family
Disliked: Cleanliness
Condensation from window A/C was leaking in room on carpet. I ask to relocate and they moved us to a doom that worked . Needs a remodel bad.
Stayed 3 nights in Jul 2024

2/10 Terrible

Morshed, Frisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel is dirty inside and outside, rooms are dirty, breakfast selection is poor and not enough food. Overall hotel charge too much, price is not right . Elevator does not work right. On internet falsie fie hotels pictures.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC, elevators was out of order, saw 2 roaches on the wall… would definitely not stay in this hotel again.
Stayed 1 night in Jul 2024

4/10 Poor

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Darryl

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on 7/17/2024 at about 1130am and no one was at the front desk to check us in, a phone # was listed on the desk to call if needed but after three different times calling them, no answer. We were very frustrated after that scenario. We left the property and found another hotel to stay! So we didn't stay there at all
Stayed 3 nights in Jul 2024

6/10 Okay

Amanda

Stayed 2 nights in Jul 2024

6/10 Okay

Irma

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Bad breakfast. Cockroaches.
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco Alberto

Stayed 1 night in Jul 2024

8/10 Good

burtram

Stayed 1 night in Jul 2024

8/10 Good

Felimon

Stayed 1 night in Jun 2024