Quality Suites San Antonio Northeast

2.5 star property

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Photo gallery for Quality Suites San Antonio Northeast

Lobby
Lobby
Fitness facility
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6350 I 35 N, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪7 min drive‬
  • Frost Bank Center
    ‪9 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Suites San Antonio Northeast

Hotel in San Antonio with free breakfast and 24-hour business centre
A 24-hour business centre, Access to hot tub and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites San Antonio Northeast. During your stay, you'll be close to San Antonio Zoo and Aquarium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 11 minutes by car from Alamo and 11 minutes from San Antonio Zoo and Aquarium
Quality Suites San Antonio Northeast offers its guests Access to hot tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 594 square feet (53 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Suites San Antonio Northeast. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 594 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Quality Suites San Antonio Northeast Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 317 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 137 out of 1005 reviews
Rating 2 - Terrible. 125 out of 1005 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I ever stayed
The rugs in the room were dirty. The TV is small and has very bad reception. No hot water. No light over the only mirror in the room. No phone in the room. I couldn't leave, they made me pay before went up to the room. I learned that is better to pay an extra $20 a night and be in a cleaner and healthy place. The pictures don't show the reality
Stayed 4 nights in Dec 2024

6/10 Okay

Leticia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed super uncomfortable. Woken with back pain Sheets were stained or dirty. Lights weren't working well. Room was kinda dark
Stayed 1 night in Dec 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 6 nights in Nov 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for
Service was nice and let me check in early. Got to my room and liked that I had an extra space with a couch and additional TV. Then, when I figured out how to turn on the lines, I saw a tiny little bugs in the sink and near the microwave and also in the shower. This place needs an exterminator to come in spray. It would be a decent place to stay if it did not have the bugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa, Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away from this place. Hotels.com lies!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alberto, Houston

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weather was terrible so we had to stay the night. Check in was a bit slow due to key not opening the room 2 times until we were given a different room. Hotel ac seemed to not be working but the room ac worked fine. Room was a bit warm at first but opened a window and cooled down fast. Hotel is a little outdated but Overall a good stay, beds were clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

OGHENEOVO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to be
Stayed 1 night in Nov 2024

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were old, pillows were old, lobby was extremely dirty. Bed sheets had pubic hairs on them.
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is trash, so dirty! Works hotel I ever stayed in. Very strong smoke smell. Look for something else this not worth it
Stayed 3 nights in Oct 2024

8/10 Good

jose

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Katlynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy AND UNSAFE. DONT BOOK HERE.
Stayed 2 nights in Oct 2024

4/10 Poor

Franklin

Frig didt work
Stayed 1 night in Oct 2024

4/10 Poor

Franco

Business traveller
train tracks next to hotel
Stayed 1 night in Oct 2024

4/10 Poor

Wandry

Disliked: Cleanliness, staff & service, property conditions & facilities
The bath was overflowing
Stayed 1 night in Oct 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and the staff was great. Very easy check in. I reserved with expedia and was not told about the 100 dollar deposit. But the stsy was great.
Stayed 1 night in Oct 2024

2/10 Terrible

Madhusudan

Disliked: Staff & service
Limited breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

rosa Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Uno de los peores hoteles que he reservado sucio demas si no pudiera dar ni una sola estrella estaria mejor
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa, Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Definitely a below average property that needs some renovations done to it my rude not even have a proper door lock
Stayed 1 night in Oct 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
The room was hot, had the a.c on full blast and still didnt get cold
Stayed 1 night in Sep 2024

4/10 Poor

Dexter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel doesn't offer ice at all, the hallways were extremely hot especially on the upper floors, the elevator is hot slow and takes forever to open the door, some lights in the rooms didnt work well, no laundry bag in the room, hair dryer light wont turn off and so makes the bed area bright and for some people that will disturb their ability to fall asleep or stay asleep could have used an extra blanket in the room as well.
Stayed 2 nights in Sep 2024