Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Coffee service
Desk, laptop workspace, blackout curtains, free cots/infant beds
Desk, laptop workspace, blackout curtains, free cots/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1011 E Houston St, San Antonio, TX, 78205
  • Shops at Rivercenter
    ‪4 min walk‬
  • Alamo
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪9 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Hotel with a seasonal outdoor pool, a short walk to Alamo
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and ATM/banking services. Weekly housekeeping is available.
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk offers 215 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with premium cable channels and pay-per-view films.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk. During your stay, you're just a quick walk from Alamo. Enjoy features like free WiFi in public areas, plus laundry facilities and a seasonal outdoor pool.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Shops at Rivercenter and 8 minutes on foot from Alamo
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk, you'll find a seasonal outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk also features coffee/tea in common area, laundry facilities, and an ATM. For a fee, parking is available.

This San Antonio hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open on 01 March and close on 01 November.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof PLUS San Antonio Downtown Riverwalk Hotel
Red Roof PLUS Hotel San Antonio Downtown Riverwalk
Red Roof PLUS San Antonio Downtown Riverwalk
Red Roof San Antonio Downtown Riverwalk
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
Red Roof Inn PLUS San Antonio Downtown Riverwalk
Red Roof Inn PLUS Riverwalk
Red Roof PLUS Riverwalk
Red Roof PLUS+ San Antonio Downtown Riverwalk
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Hotel
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk San Antonio

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Reviews

Reviews

6.8
Rating 10 - Excellent. 407 out of 1266 reviews
Rating 8 - Good. 264 out of 1266 reviews
Rating 6 - Okay. 225 out of 1266 reviews
Rating 4 - Poor. 164 out of 1266 reviews
Rating 2 - Terrible. 206 out of 1266 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Margarita, City of Farmersville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say i have nothing good to say about this hotel. It was dirty, there were dead bugs in the elevator and around the hallways, when I advised the staff, I was told "better dead than alive" ha ha. No conditioner and limited shampoo, when I asked, I was told they had not received any in weeks and that's why guests should or are recommended to bring their own. Just rude all around. I was so disappointed with this stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water so took a cold shower 3 days in a row! Very rough area. Reason it’s so cheap.
Stayed 3 nights in Nov 2024

2/10 Terrible

Prakash

Very bad
Stayed 1 night in Nov 2024

8/10 Good

Armando, Pharr

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unsatisfied. Couldn't believe that they didn't have clean towels.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location to the Riverwalk and driving route to the Alamodome
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Idalia

Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jaqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to downtown San Antonio
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Stayed 1 night in Nov 2024

10/10 Excellent

viccole

Stayed 2 nights in Oct 2024

4/10 Poor

Erika

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The towels were dirty, one of the towels had footprints on it
Stayed 2 nights in Nov 2024

2/10 Terrible

Denny

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Shut it down
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Erick is a good employee
Stayed 2 nights in Oct 2024

2/10 Terrible

ginette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As soon as I arrived I wanted to change hotel. The carpets were extremely dirty so did the elevator. I did not want to sleep there so I immediately started to look to change for another hotel. I saw roaches in the bathroom. I slept there 2 nights and it was more than enough. After looking for another hotel for 2 days I found one that I liked near the River walk. So I moved out and I did appreciate that I got reimbursed without any problem. I will not recommend this hotel to anyone.
Stayed 10 nights in Oct 2024

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Marissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where not so clean, beds not so comfortable, at the time of check in the staff member was bother he had to stop smoking in order for him to check me in. I wouldn’t stay here again. Plus there’s a $15 charge for parking per day.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service
We were sent to a room that was still dirty had to go back down to front desk and wait around till they checked all the rooms to see what was clean. Key card never worked right had to go get new ones. Rules say if you check in before 12 you will be charged $25. We checked in at 2 and she still said she had to charge us the $25.
Stayed 1 night in Nov 2024

10/10 Excellent

Hallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in process
Stayed 1 night in Nov 2024

2/10 Terrible

Marcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Upon arrival, we were assigned room 305, where my wife promptly discovered the bed in disarray. Pulling back the top blanket revealed soiled sheets with hair and mysterious brown stains. Returning the second night, we found our door ajar. The inner lock, inaccessible by key, seemed faulty. Notifying the front desk attendant, she attributed the issue to our closing the door to hard. Again their issue not ours. Discovering no complimentary daily maid service, unlike other establishments, we've stayed. We'd have to paid for it. Requesting towels on our final night, due to understaffing, we had to go down and to get them. Contrary to our accommodating rental history, we seek reimbursement for service. Marcus Bakkar
Stayed 3 nights in Oct 2024

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location for the price. Outstanding customer service.
Stayed 1 night in Nov 2024

2/10 Terrible

Lilian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t had the courage to stay
We had to leave this hotel immediately … it is run down, the walls are dirty the cleaning is mediocre and it smells
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024