Pulse Pnt Stes At Fort Sam Hou

2.5 star property

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Studio Suite, 1 King Bed, Accessible (Communications) | Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Full-sized fridge, microwave, coffee/tea maker
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Laundry

Explore the area

Map
6900 N Interstate 35, San Antonio, TX, 78218
  • Morgan's Wonderland
    ‪6 min drive‬
  • Brooke Army Medical Center
    ‪6 min drive‬
  • San Antonio Botanical Gardens
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • Sleeps 2
  • 1 Single Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Pulse Pnt Stes At Fort Sam Hou

Hotel with free breakfast, in the vicinity of River Walk
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a meeting room are on-site. Weekly housekeeping is available.
Pulse Pnt Stes At Fort Sam Hou offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pulse Pnt Stes At Fort Sam Hou, you'll be close to San Antonio Zoo and Aquarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a 24-hour gym and a playground
  • 11 minutes by car from River Walk and 11 minutes from Tower of the Americas
  • Cats and dogs welcome for a fee
Pulse Pnt Stes At Fort Sam Hou offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Pulse Pnt Stes At Fort Sam Hou also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on the length of stay).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pulse Pnt Stes At Fort Sam Hou Hotel
Pulse Pnt Stes At Fort Sam Hou San Antonio
San Antonio Stay Point Suites Fort Sam Houston
Pulse Pnt Stes At Fort Sam Hou Hotel San Antonio
Independent (SPHC) Pulse Pnt Stes at Fort Sam Hou
SureStay Plus by Best Western San Antonio Fort Sam Houston

Pulse Pnt Stes At Fort Sam Hou Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 159 out of 494 reviews
Rating 8 - Good. 113 out of 494 reviews
Rating 6 - Okay. 83 out of 494 reviews
Rating 4 - Poor. 50 out of 494 reviews
Rating 2 - Terrible. 89 out of 494 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lady we checked in with on the first night was wonderful. My reservation was not showing up on their side and she was able to make it right and only charge us the deal we found online. The gentleman the next day was also very respectful but the lady on the third day was not the nicest. She kept acting like we didn’t have a room and asking us our room number which I understand to a point but we had already stayed two nights so there was no reason for it along with the attitude. I think we were just more taken aback because the services before were excellent. The room was clean and nicely set up but the toilet was clogged when we arrived and the bathroom faucet felt like it would fall off at any moment. The pool was well kept and the lobby areas were clean. Breakfast was not impressive but was in fact available. This is somewhere I would stay again if I needed to be in the area. It was child friendly and felt mostly secure.
Stayed 3 nights in Oct 2024

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Baudel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nesesitan mas variedad en el almuerzo,mas shampoo y acondicionador en el baño,el baño no contaba con secador para el cabello. Personal atento y muy amable
Stayed 1 night in Sep 2024

6/10 Okay

CARLOS

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Okay place to stay. Rooms didn’t look like shown in pictures
Stayed 3 nights in Aug 2024

6/10 Okay

Monique

Travelled with family
I was okay!!!
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Staff & service
The room didn’t look like in the pictures in person.
Stayed 2 nights in Aug 2024

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness, room comfort
1 time Stay
The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
When I checked in the woman was FaceTiming and ignored me for a couple minutes, bad service but not a deal breaker. The room was SO dirty. One bed was missing sheets and I tried calling the front desk. No answer. Walk down and girl is still FaceTiming and ignoring the phone. I ask for sheets because we didn’t have them and then she starts questioning me and almost giving me a hard time for asking for some? TERRIBLE service. The photos are NOTHING like the property. It is dark, dingy, dirty, and now welcoming. Will never stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Devin

Stayed 2 nights in Jul 2024

8/10 Good

Inocencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not comen
Stayed 1 night in Jul 2024

2/10 Terrible

Posha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was dirty. The bathtub was so dirty we were unable to take a shower. We had to sleep with the curtains open with a bright security light in our faces because we couldn’t close the curtains. It served its purpose for one nights sleep. But the pictures are deceiving. For what I paid for I expected a clean room and working curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder night staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Great staff, ok hotel, room was hot
The hotel itself was ok. We were on the third floor and our AC was terrible. It never got below 75 degrees. We let the front staff know in the middle of the night when we could not sleep, and they offered a room change, but our children had just fallen asleep, so they offered us two fans for the room, which helped enough to rest. The front desk lady was extremely kind and helpful, and she even called me after our stay for refund me some of my money for our AC troubles. There were people with LOUD music at the pool all night our first night, so if the pool had hours, they were not enforced. Also, the second night there was a 60th birthday party being held in the breakfast room, which led to loud music that night as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for what we paid. It was a quick weekend trip so we didnt need any frills.
Stayed 2 nights in Jul 2024

2/10 Terrible

Yadira

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty, we had pubic hair on the beds, duck tape to keep the curtains up, stains on the walls and pull out sofa had red stains on it. Worker offered us a 2nd room and its worse than the 1st room. When we pulled up we were met with 5 homeless/crackhead sitting outside of hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024