Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Seasonal outdoor pool
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Deluxe Room, Multiple Beds (Studio) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Shops at Rivercenter
    4 min walk
  • Morton's The Steakhouse
    4 min walk
  • San Antonio Station
    15 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds (Studio)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, a quick walk to Alamo
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Kitchens offer fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from Alamo. Features include free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes on foot from Alamo
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 685 out of 1351 reviews" "
Rating 8 - Good. 343 out of 1351 reviews" "
Rating 6 - Okay. 161 out of 1351 reviews" "
Rating 4 - Poor. 85 out of 1351 reviews" "
Rating 2 - Terrible. 77 out of 1351 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a bad stay
Room 1011, the entire dish washer was covered in rust and mold. We had no water pressure in one of the showers for 2 days. Took forever 5-10 minutes to get hot water. Light in kitchen kept either coming on or going off, it’s a new motion light that’s not calibrated right.
Stayed 3 nights in Sep 2024

6/10 Okay

María c

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. The staff were nice and helpful. Thanks
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaddeus

Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Brianna

Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here I love the rooms
Stayed 4 nights in Aug 2024

6/10 Okay

Dennis

Travelled with family
Liked: Staff & service, amenities
I didn’t know the hotel was being remodeled, that should be posted on the website. The first room we were given was just painted, the refrigerator was in the middle of the kitchen & the fumes were bad. The second room was a little better, but still under construction.
Stayed 2 nights in Aug 2024

6/10 Okay

Miriam

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was perfect
Stayed 1 night in Aug 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs a bar and grill restaurant.
Stayed 9 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Yanin

Travelled with family
Disliked: Cleanliness
The bedroom lights were on out and kept on turn on in the middle of the night making it hard to sleep. There didn't seem a way to turn the lights off. We rented two room, and the bathroom in one of the rooms was dirty; hair in the tub and the cold water did not work.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good the location excelent. The only complaint I have was the sensor lights in the room. In the middle of the night if you moved they all turned on! But figured out if we covered the sensor with a towel they wouldn’t turn on. Parking is a little pricy per day. But otherwise would definitely go back.
Stayed 2 nights in Aug 2024

6/10 Okay

Iris, Houston

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I thought I was staying in a good room based on the pictures However the place isnt really as it seems Once you walk in it has a weird smell may need carpet cleaning The elevators were locked to only one for people And the second one was only for the workers most of the time Third one was out of service What made me upset was the parking 40$ per night! I had to drive around to find metered parking which was $1 They haddd loads of parking you can see it once you walk in The showers were ok The bed was ok I was 4 in totals and wasnt given enough towels Kitchen was good didnt use it Items were given like utensils and pots plates Walkable area and near the alamo The pool was small But breakfast was good Coffee was so stromg and sourrrrr Please change the coffee brand
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

4/10 Poor

Francisco, Castle Rock

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good place, but those motion detectors..ugh
Great place. However, the lights kept coming on all night long whenever I turned over in bed. I tried to figure out how to turn off the motion detector, but could not. Same thing happened in the bathroom. Middle of the night and a blinding light comes on due to motion.
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Staff & service, property conditions & facilities
So i give it a 3 star
It was aight i just din't know how to control the a/c air condition
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024