SpringHill Suites by Marriott San Antonio Medical Center/NW

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio Medical Center/NW

Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool
Reception
Front of property
Flat-screen TV, video game console, pay films

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
3636 NW Loop 410, San Antonio, TX, 78201
  • Wonderland of the Americas Mall
    ‪2 min walk‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪15 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Queen Bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

SpringHill Suites by Marriott San Antonio Medical Center/NW

Hotel with free breakfast, steps from Wonderland of the Americas Mall
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available once per stay.
SpringHill Suites by Marriott San Antonio Medical Center/NW offers 112 accommodations with video game consoles and a safe. This accommodation is furnished with twin sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott San Antonio Medical Center/NW. During your stay, you're just a quick walk from Wonderland of the Americas Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Wonderland of the Americas Mall and 11 minutes by car from San Antonio Botanical Gardens
SpringHill Suites by Marriott San Antonio Medical Center/NW offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 390 square feet (35 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott San Antonio Medical Center/NW. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 390 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott NW Hotel San Antonio
SpringHill Suites Marriott San Antonio NW
Springhill Suites San Antonio /Northwest Hotel
Springhill Suites San Antonio /Northwest
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites Marriott San Antonio /NW Hotel
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites by Marriott San Antonio Medical Center NW
SpringHill Suites Marriott /NW Hotel
SpringHill Suites Marriott /NW
Springhill Suites San Antonio Medical Center/Northwest
Springhill Suites Marriott Nw

SpringHill Suites by Marriott San Antonio Medical Center/NW Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad T

Stayed 5 nights in Nov 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

von a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jagpal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we some of the best I have experience. The location was perfect for our trip to the wonderland mall.
Stayed 2 nights in Nov 2024

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We really did enjoy our stay my only issue was I booked a king bed & the bed we got was more like a queen bed
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy

Beautiful, clean and breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, room comfort
Worn Down hotel with great employees
Staff was excellent but hotel is worn down. Bathroom is tiny. Bugs in ice machine. The very kind staff was the only thing that saved it.
Stayed 1 night in Nov 2024

10/10 Excellent

Yulissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I stay here and they never disappoint. Room is always clean smells great. Friendly staff and breakfast is good. 10/10 recommendations
Stayed 1 night in Nov 2024

10/10 Excellent

MacKenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It was clean, the staff was friendly, the room was pretty large, I liked the bed, housekeeping cleaned daily, and I enjoyed the breakfast!
Stayed 11 nights in Nov 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Stayed 2 nights in Oct 2024

10/10 Excellent

MacKenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The breakfast is the best I have seen for comparable (3 star) hotels. The staff is nice. They clean the rooms daily. It is next to a bunch of stores including Target and CVS. There is a good Mexican restaurant very close called Maria Bonita. It was a good experience! I would stay here again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our toilet flooded and I called front desk and the gentleman took me towels and said I had to clean the mess and he couldn’t send someone to fix it because this happen around 10ish and there was no one else that could do it. I told him I needed to change rooms then and then “claimed” they were full at capacity. So I told him I wanted my money back to I could find another hotel, and a few minutes later he called me back saying I had to go down stairs for the new room key to a different room
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Dorothy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mohamed

Stayed 3 nights in Jul 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located next to a variety of shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

Guadalupe

Travelled with family, Business traveller
Liked: Property conditions & facilities
Service staff are very courteous
Stayed 2 nights in Oct 2024