stayAPT Suites San Antonio-Lackland

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Double Queen Suite | Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
55-inch Smart TV with cable channels, TV, Netflix
Full-sized fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included
  • Laundry

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • Hill Country Golf Club
    ‪5 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Aquatica San Antonio Waterpark
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

ADA King Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Double Queen Suite

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

stayAPT Suites San Antonio-Lackland

San Antonio hotel in Far West Side with free parking
A fitness centre, laundry facilities and barbecues are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes double sofa beds and kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and a lift. Free self parking is available.

This San Antonio hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 472 reviews" "
Rating 8 - Good. 82 out of 472 reviews" "
Rating 6 - Okay. 29 out of 472 reviews" "
Rating 4 - Poor. 10 out of 472 reviews" "
Rating 2 - Terrible. 13 out of 472 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general manager was nice and helped me check in after hours. The room itself had a couple of bugs, might’ve been roaches. The bathroom sink was clogged and filled with water. I called the office to fix the sink but it was never fixed during my stay. Also, i assumed there was cookware since there’s a kitchen and plates/bowls/cups but there was nothing to actually cook with.
Stayed 2 nights in Oct 2024

10/10 Excellent

REY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jenalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

OMOLAYO

I stayed 1 week. Didn’t even know hotels like this existed. It was more so a 1 bedroom apartment. Very clean . Full kitchen. Had utensils, measuring cup, spoons , cutting board and knife. I was able to cook a full meal. All I needed was the ingredients. My car was secure. Lots of military people staying here. Everyone was nice. My only con is above was a family. The kid running around and heavy stomping while walking was an issue at night. I called the manager. After the call, the noise improved significantly. In the future I’d get a unit on the top floor. They have elevator, gym and free coffee / tea in the lobby.
Stayed 7 nights in Oct 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Cleaning
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip for our granddaughter. We choose to stay here at StayApt and let’s say we love it! Staff was very very friendly and it’s close to a lot of places.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ampelia

Liked: Cleanliness, staff & service, property conditions & facilities
Too Perfect!! Excellent!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Was a quick 1 night stay and first time trying a hotel-apartment style location. Overall everything was good. Room had a beautiful kitchenette but didn't use it. It is pet friendly, but didn't like the extra fee on arrival that I was nit aware of when booking.
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Travelled with family and small children
Disliked: Amenities
Didn’t know this was a apt type, thought it was a hotel environment with pool and amenities Had nothing to offer for vacation plan , No breakfast , would not stay again price was stated a lot different than charged
Stayed 1 night in Oct 2024

2/10 Terrible

Dylan

Stayed 2 nights in Oct 2024

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places to stay on
Stayed 1 night in Oct 2024

2/10 Terrible

Earl

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Price was the only thing I liked but if we could have found an available 2 rooms else where we would have after the 1st night. Unit 111 stunk physically we called it in on Friday and they said they would have someone over to check it out that happened on Monday as we were checking out there was mold and mildew. The walls are thin we were in 112, we heard the dog on the next floor up whining in room 213 and my son n law snoring next door in 111. The courtyard has signs stating no one outside after 9pm so the court yard is quite, but the traffic from the freeway and the street behind up was constant. There is no pool as it says on the website. No Ice Machine, no place to walk to, without crossing heavy traffic. We knew there was no breakfast but pay $20 more to stay next door. The beds squeeze every time you move the spring frame makes it comfortable but the noise keeps you up unless you keep the TV on all night. Show was clean very little pressure, kitchen was clean but you need to bring your own sponge and dish soap. I will never stay at APT Again. Motel 6 is better & I refuse to stay there. They did accommodate us with rooms next to each other.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Faiza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kid friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

KJ

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing! I had my son’s dog with me for BMT graduation at Lackland AFB. I was worried about the dog being too noisy because it was a new place and the staff put me at ease. Everything was fine and they were so friendly. I would definitely stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Jerry

Liked: Cleanliness, property conditions & facilities
Pet area was disgusting
Stayed 3 nights in Jun 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home feeling
Stayed 2 nights in Sep 2024

4/10 Poor

Juan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
This was my and my family’s second time staying here. It’s more like an apartment than a hotel. Love the convenience of so many things nearby. Always our go to when we travel for Seaworld
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanesa

Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2024