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Staybridge Suites Stone Oak, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Stone Oak, an IHG Hotel

Outdoor pool, pool loungers
BBQ/picnic Area
Exterior
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
808 N Loop 1604 East, San Antonio, TX, 78232
  • Ice & Golf Center at Northwoods
    3 min drive
  • Methodist Hospital Stone Oak
    3 min drive
  • Fresenius Medical Care at North Central Baptist Hospital
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

LCD TV, DVD player

Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen

  • 14 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

LCD TV, DVD player

Studio Suite, 1 Queen Bed, Kitchen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel San Antonio North Stone Oak
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1011)
The price is €122
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Plaza Hotel San Antonio North Stone Oak

About this property

Staybridge Suites Stone Oak, an IHG Hotel

Hotel in San Antonio with free breakfast and free local area shuttle
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
Staybridge Suites Stone Oak, an IHG Hotel offers 135 air-conditioned accommodations with DVD players and a safe. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Stone Oak, an IHG Hotel. During your stay, you'll be within walking distance of American Headache Institute. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from North Star Mall and 12 minutes from The Rim Shopping Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Staybridge Suites Stone Oak, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Stone Oak, an IHG Hotel. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 8 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8 AM
  • Snack bar/deli

Family friendly

  • DVD player
  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 176 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Stone Oak
Staybridge Suites Stone Oak Aparthotel
Staybridge Suites Stone Oak Aparthotel San Antonio
Staybridge Suites Stone Oak San Antonio

Staybridge Suites Stone Oak, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 855 reviews" "
Rating 8 - Good. 205 out of 855 reviews" "
Rating 6 - Okay. 70 out of 855 reviews" "
Rating 4 - Poor. 45 out of 855 reviews" "
Rating 2 - Terrible. 40 out of 855 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gelson

Disliked: Cleanliness, property conditions & facilities
AC extremely noise inside of the bedroom impossible to sleep
Stayed 1 night in Aug 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissatisfied with this hotel do not stay here
The stay was horrible I would not recommend any one to stay here. The carpets need to be shampooed. I had to purchase my own vacuum because the hotel host would not send anyone to do this for me. The place had a terrible smell. I always enjoyed the staying at Staybridge but this one by far was the worst. This hotel is not a 3 or 4 star its more 2 star. I feel like I was ripped off with the amount of money I paid for staying here it was dirty and nasty. The staff was not helpful whatsoever. I am very disappointed with my stay. The Wi-Fi was no use we couldn't even connect. The place was very outdated. Most channels were auto only so you couldn't watch a movie. My son was bite up from bugs. This place needs serious upgrades or lower the price and tell people what's really going on here. Close it down until it has a proper inspection!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kushy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking, and nice perks for meals mid week.
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Darius

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial part of the stay left a lot to be desired. Long story short, there were many issues with our room with missing items, worn features, etc. I talked to the very sweet front desk lady and she did what she could on a weekend evening. The next day, many things remained unresolved. I decided to write the manager whose name was provided and explain our situation. By Monday morning, she was on it. Compensation was made in a number of ways, including providing the majority of what the room was missing. A housekeeping crew was even sent later in the day to see if we needed anything. This speaks volumes for the management, and I must mention that every staff member encountered was very friendly and kind. This is not always the case these days! Beyond the room, the facilities were nice. The fitness room had adequate equipment, breakfast was nice (although the dining area was hot), the pool appeared nice, and the parking garage was so nice to have to keep the car out of the sun. Other family staying had better experiences - their rooms were fully fitted and fine. Again, I have to highly commend Jen the manager and her staff for doing all they could to rectify the unfortunate situation. This Staybridge is very conveniently located for hospital purposes, the airport, and in general for the Stone Oak area. I would stay here again if the need arose.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Worst stay
Spectrum had an outage but once back up and running my TV was still not working . I made several attempts to get assistance but no one wanted to look into it. They kept blaming outage but all the other guests tvs were working so i just gave up. Tried to warm up my food and microwave was also not working. Sheets also had a stale odor to them. Worst possible stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service
I always stay at Staybridge when I travel but it’s the first time staying at the one in San Antonio this one in particular is a little dated but still good , I needed an extra blanket and they didn’t have any , still enjoyed my stay got a good rest ,
Stayed 2 nights in Jul 2024

8/10 Good

Perla Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary C

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JM
Breakfast so so
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RUBIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS VERY NICE ROOM AND THE POOL WAS VERY NICE TOO
Stayed 3 nights in May 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. Things were not taken care of, such as lights in the shower.
Stayed 3 nights in May 2024

4/10 Poor

Aaron

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was scrambled eggs with bits of hard stuff (not sure what it was) in them, burnt pieces; French toast was overdone, could not cut with a fork; the potatoes were undercooked. This was an issue on all three mornings we were there. The front desk staff insisted we pay the pet fee “in cash” and they were very reluctant to give a receipt for this - said they always collect this in cash with no receipt - we requested a receipt be typed on letterhead and given to us which it was done with great hesitancy.
Stayed 2 nights in Apr 2024

6/10 Okay

Hector

Travelled with family
Liked: Property conditions & facilities, room comfort
Mediocre stay.
Bathroom sink was clogged before we used it. Front desk was informed 3 times and it never got fixed. Common areas of hotel like halls are not very clean. Carpets are dirty and stained all over. Breakfast food is not very good.
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was great, however we had some bugs in our first room. I took some pictures and showed them to the front desk who gave us another room immediately. That's not a great way to start out a stay at a hotel because you feel like if bugs are in one room they are probably in another. But we didn't have any problems in the new room. Both rooms however were in desperate need of replacing all furnishings, needed paint and repair jobs and just needed a general refreshing of the property. I did love the parking garage and security for the parking areas. Again the staff was great when I had issues they were addressed, but I wouldn't stay here again until they redo the room furnishings.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay elsewhere next time!
Never ever again! The room we had booked “wasn’t available “ The room they put us in was musty it smelled terrible and the bathroom needs a good cleaning. The tub and shower curtain was stained. Sadly because we were there for a medical procedure and many other people were there for the eclipse, we paid 4x more than the regular price. The young lady at the front desk was less than pleasant, but I hope it was only because they were busy.
Stayed 1 night in Apr 2024