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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Seasonal outdoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Morgan's Wonderland
    2 min drive
  • Methodist Hospital Northeast
    5 min drive
  • Joint Base San Antonio
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Clarion Pointe near Medical Center

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1469)
The price is €88
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Clarion Pointe near Medical Center

About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel with free breakfast, near Morgan's Wonderland
A fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western San Antonio North. During your stay, you'll be within walking distance of Morgan's Wonderland. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Morgan's Wonderland and 9 minutes from Marion Koogler McNay Art Museum
SureStay Plus Hotel by Best Western San Antonio North offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is available daily. SureStay Plus Hotel by Best Western San Antonio North also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 8:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

SureStay Plus Hotel by Best Western San Antonio North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 952 reviews" "
Rating 8 - Good. 253 out of 952 reviews" "
Rating 6 - Okay. 172 out of 952 reviews" "
Rating 4 - Poor. 119 out of 952 reviews" "
Rating 2 - Terrible. 128 out of 952 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Stayed 1 night in Jun 2024

8/10 Good

Charles David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good, enjoy a good variety. Eggs were like out of a package, didn’t task like eggs. The sausage was not good what so ever, milk was warm. No other food availability
Stayed 1 night in Aug 2024

2/10 Terrible

Deisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was horrible. Got changed into another room and it smelled like old moistured mold. The beds were dirty and it just felt dirty all over
Stayed 1 night in Aug 2024

2/10 Terrible

Amairani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had a humid or moldy smell.. one room smell like someone smoked in there and they are suppose to be non smoking rooms.. asked for air freshener and the front desk lady was rude and started getting upset because she claimed that she could not smell anything. I do not recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t expect much
The hotel was ok for value but the breakfast was barely edible. Beds were very noisy and room didn’t have AC going when we arrived so it was over 80 in the room. Location was convenient
Stayed 2 nights in Aug 2024

4/10 Poor

MICHELLE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Vi

Stayed 1 night in Aug 2024

10/10 Excellent

Marisol

Travelled with family and small children
Nice place to stay at a great price
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Travelled with family
Disliked: Staff & service, property conditions & facilities
The remote to the TV did not work and all I was given was new batteries.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is the most filthy place rooms are extremely dirty I had to be switch 2 times because of the dirty bed sheets and room was unlit to hide the all the nasty stains on the sheets. My other family room they found a used condom under the sheets poor ran place. This place should be shut down.
Stayed 2 nights in Jul 2024

8/10 Good

Siamak

Stayed 2 nights in Jul 2024

2/10 Terrible

Cody

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place they tell you when you arrive you have to pay a deposit they lie about their services
Stayed 7 nights in Jul 2024

2/10 Terrible

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
The shower roof started to leak
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant and it was in the center of where we needed to be at....
Stayed 2 nights in Jul 2024

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2024

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, amenities
All was fine
Stayed 2 nights in Jul 2024

4/10 Poor

Bertha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean but loud
Clean place close to Morgan's. Breakfast was from 6-9 which is super early and only scrambled eggs and sausage were available as cooked options. Walls were paper thin we could hear every door closing, everyone walking by and even heard bathrooms flushing. At night people were running down the hallways and screaming. Hotel room could use some restoration as walls were chipped, shower curtain stained and blankets stained. I would not stay here again. If you are a light sleeper like I am you will be woken up many times during the night.
Stayed 2 nights in Jul 2024

8/10 Good

Cloie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Eddy, Dallas

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the highway
Stayed 2 nights in Jul 2024

8/10 Good

Kyera

Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited over 30 minutes to check in. Only 1 person handling over a dozen customers. Had to ask to change rooms because refrigerator didn’t work and had to wait for room change till the only person on staff could come and “check it first”. AC was not on prior to arrival so room was so hot and smelled bad. Was bit all over my legs from possible bed bugs. Fitness center was dirty and in poor condition. Asked for more towels and was told to bring down the dirty ones first.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good!
Stayed 2 nights in Jul 2024