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SureStay Plus Hotel by Best Western San Antonio SeaWorld

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio SeaWorld

Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
143 Richland Hills Drive, San Antonio, TX, 78245
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • San Antonio SeaWorld
    ‪9 min drive‬
  • Lackland Air Force Base
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

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3.9 out of 5, Good, (1002)
The price is €86
for 1 room
includes taxes & fees
21 Apr - 22 Apr
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About this property

SureStay Plus Hotel by Best Western San Antonio SeaWorld

Hotel in San Antonio with free breakfast and fitness centre
An indoor pool, a fitness centre and a poolside bar are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western San Antonio SeaWorld offers 72 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western San Antonio SeaWorld. During your stay, you'll be close to Lackland Air Force Base. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the pool bar
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
SureStay Plus Hotel by Best Western San Antonio SeaWorld offers its guests an indoor pool, Access to hot tub, and a fitness centre. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western San Antonio SeaWorld. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hotel Seaworld
Sleep Inn Seaworld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn And Suites Near Seaworld
SureStay Plus Hotel Best Western San Antonio SeaWorld
SureStay Plus Hotel Best Western SeaWorld
SureStay Plus Best Western San Antonio SeaWorld
SureStay Plus Best Western SeaWorld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn Suites near Seaworld
SureStay Best SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

SureStay Plus Hotel by Best Western San Antonio SeaWorld Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth A

Stayed 8 nights in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good experience. Very easy to get in and out of my room and parking .. when I asked for extra towels they gladly gave them to me ..
Stayed 3 nights in Dec 2024

6/10 Okay

Shameka

Travelled with family and small children
Liked: Staff & service, amenities
The bed skirt was visibly dirty.. stains everywhere like someone dropped something and no one thought to wash it. Everything else was pretty decent.
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All day coffee
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn, cabot

Travelled with family
Liked: Amenities, property conditions & facilities
Good breakfast. Nice people
Stayed 3 nights in Dec 2024

6/10 Okay

Beatrice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we entered the room we saw dry vomit on the bedskirt and on the floor. They did give us another room but that didn’t help the prior experience.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola Serna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for USAF BMT graduation. This was a very safe, clean, friendly and conveniently located place to stay. Not expensive at all!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. The staff was friendly and helpful. They jacuzzi was a nice treat. I enjoyed the stay and will be returning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice & clean , the room was big. Good service, breakfast was good , around plenty of stores and not far from seaworld !!! It was a win ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paola Serna

Stayed 1 night in Oct 2024

10/10 Excellent

Paola Serna

Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Bad Quality and wrong room
I had a picture of 2 queen beds and a sofa bed but it was just a double bed that made it very uncomfortable for my family traveling with kids. I spoke to the front desk and they said it was nothing they could.do ao i had to reach out to your company. I would like a refund the room was dirty fries were under the bed stains on the curtains and mainly i did not get the room i reserved
Stayed 1 night in Sep 2024

10/10 Excellent

Kandice

Stayed 1 night in Aug 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024

4/10 Poor

Jacob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never bother to do “reviews”. However, this is something that should be known. The sleeper sofa was filthy, stained, and reeked of urine. I went to the front desk to see what could be done. I told the “gentleman” at the front desk about the condition of the sleeper sofa. He simply shrugged his shoulders and said there’s nothing he can do to make it right, other than provide a cot for an additional fee. I really had no other option other than to pay. Additionally, on the second night , the numerous guests in the room next to ours extremely loud and my children were being woken up by the noise and people trying to get into our room. They’re normally heavy sleepers, so this was above and beyond normal noises of people coming and going. I attempted to phone the front desk but no one answered. And finally, the room was advertised as 2 queen beds and a sofa sleeper. The beds were definitely smaller than queen size. Overall it was a bad experience. And I normally don’t like to complain but this was BS.
Stayed 2 nights in Aug 2024

6/10 Okay

Nina

Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and loved family environment
Stayed 1 night in Aug 2024

2/10 Terrible

Neri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all. Bed linen dirty with some red spots. Blood spots on the wall that I brought to the front desk attentions and didn’t care. I also told the the room was dirty.
Stayed 1 night in Aug 2024