Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Lobby
Pool
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Parking included
  • Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    9 min walk
  • Bob's Steak & Chop House - San Antonio
    5 min walk
  • San Antonio Station
    20 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    22 min drive

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free parking, a short walk to The Rim Shopping Center
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton San Antonio At The Rim, Tx offers 106 accommodations with air conditioning. Cable televisions are provided. This San Antonio hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Tru By Hilton San Antonio At The Rim, Tx's great location. During your stay, you're just a quick walk from The Rim Shopping Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 733 reviews" "
Rating 8 - Good. 144 out of 733 reviews" "
Rating 6 - Okay. 60 out of 733 reviews" "
Rating 4 - Poor. 21 out of 733 reviews" "
Rating 2 - Terrible. 22 out of 733 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room here for staycation the staff was very nice and accommodating. The grounds were clean and I'm a nice area. The property is well maintained. The room was immaculate, the pool and sitting area were clean and very nice, and breakfast was great! We will definitely be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Misty, Taft

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Aug 2024

8/10 Good

Ibzan

Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UTSA, The Rim and La Cantera. Lots of heavy traffic in the area. Room was small but clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

LAURA

Business traveller
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Wonderful staff !!! Very friendly , gave us free water and popcorn,, the rooms are not very spacious but the beds are comfortable and most importantly the room and bathroom were very clean !! Will be back !!
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Giang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Villa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Karson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, but the water quality for bathing/washing needs to be filtered more.
Stayed 2 nights in Sep 2024

8/10 Good

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Good! Very slight pet smell in elevator but nothing too bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2024

8/10 Good

stewart

Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. First night clerk when we arrived was a little standoffish but the rest of the crew was great! Breakfast was good. Second night we had issues with other guests. Lots of noise and jumping off the beds. Called front desk twice to assist with noise
Stayed 2 nights in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room and facilities. Nice area to stay in with good dinning and shopping close by.
Stayed 1 night in Aug 2024

4/10 Poor

Fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not clean, paper in the floor in bathroom and trash liners were not installed in waste basket.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to La Cantera and the Rim
Stayed 1 night in Jul 2024