Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Terrace/patio
Lobby
Terrace/patio
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Parking included
  • Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪9 min walk‬
  • La Cantera Golf Club
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free parking, a short walk to The Rim Shopping Center
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with a hairdryer and free toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Tru By Hilton San Antonio At The Rim, Tx's great location. During your stay, you're just a quick walk from The Rim Shopping Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 767 reviews
Rating 8 - Good. 147 out of 767 reviews
Rating 6 - Okay. 63 out of 767 reviews
Rating 4 - Poor. 22 out of 767 reviews
Rating 2 - Terrible. 26 out of 767 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Stayed 1 night in Nov 2024

2/10 Terrible

Francisco

Travelled with group
Disliked: Staff & service
The recepcionist that checked us in was very rude. Not sure why he is still in that job. This hotel is very plain. Not staying here again
Stayed 3 nights in Nov 2024

8/10 Good

Lance

Stayed 1 night in Nov 2024

8/10 Good

Yolanda C

Stayed 2 nights in Oct 2024

10/10 Excellent

chuck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff, and nice amenities!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Nov 2024

10/10 Excellent

sarai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a night … convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Really nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dinorah, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Nallely

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

abelardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2024

6/10 Okay

Maria Elena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and helpful, room clean and comfortable beds but lobby and elevators were very dirty, someone vomited in the front lobby and it was only semi cleaned. We had to see it everytime we walked by. Also waiting to get in the elevator since only one was working. We chose this location because it is a newer hotel but we’re disappointed. Location is great
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Simple straightforward. Nice enough
Stayed 2 nights in Oct 2024