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Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Lobby
Point of interest
Point of interest
Outdoor pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
901 E Houston St, San Antonio, TX, 78205
  • Shops at Rivercenter
    3 min walk
  • Alamo
    6 min walk
  • River Walk
    9 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn San Antonio-Downtown (River Walk)

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (2518)
The price is €187
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn San Antonio-Downtown (River Walk)

About this property

Tru By Hilton San Antonio Downtown Riverwalk

Family-friendly San Antonio hotel in Downtown San Antonio with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Weekly housekeeping is available.
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with a safe and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Tru By Hilton San Antonio Downtown Riverwalk. During your stay, you're just a quick walk from Alamo. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Shops at Rivercenter and 6 minutes on foot from Alamo
  • Cats and dogs welcome for a fee
Tru By Hilton San Antonio Downtown Riverwalk offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Tru By Hilton San Antonio Downtown Riverwalk. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 402 metres
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Tru By Hilton San Antonio Downtown Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1003 reviews" "
Rating 8 - Good. 223 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 96 out of 1003 reviews" "
Rating 2 - Terrible. 97 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Travelled with family
Liked: Staff & service, property conditions & facilities
Terrible area for a hotel
Stayed 1 night in Aug 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROLANDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They good, place its confort
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay.
Horrible. Sheets were stained with pee. Bugs in room including lizard and gf said she felt something crawling overnight. Previous people that stayed left cloths and was still there. Housekeeping walked in on us check out date 2 hours before check out time and not even a knock or anything.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!
If you chose to self park, it was across the street under an overpass that was literally full of homeless people and prostitution. There was no fence or security for your vehicles. You had to go out there at MIDNIGHT every night to renew your parking, and there was an active drug deal happening when I went. There was trash and broken furniture all around the pool area, and the pool itself was gross. The lobby and elevators had an overwhelming smell of weed. The room across from mine had a loud and angry argument going on at 1 in the morning. There was also an obvious meth head wondering the halls. The rooms were very small and dirty.
The pool furniture
At the pool
At the pool
The door handle to leave the pool area
Stayed 2 nights in Aug 2024

8/10 Good

Alexander

Travelled with partner
Thank you for your service and support
Stayed 2 nights in Aug 2024

8/10 Good

Drty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Doris

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No parking area
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles was amazing and extremely helpful. He knew the ends and outs of San Antonio and recommended a nice authentic restaurant for us to try.
Stayed 2 nights in Aug 2024

4/10 Poor

Lora

Disliked: Staff & service
Bed was comfortable, room was very small with little amenities. Parking was very expensive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Katerina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Everything thing was bad and I had to pay 80$ for parking just for one night
Stayed 2 nights in Aug 2024

10/10 Excellent

Leinad, Miami

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice but not clean
The hotel does not have parking available. For a (huge) fee, they can valet park for you. There is a parking meeter for about 10 cars if you get lucky to park just outside of the hotel’s front doors. Parking under the bridge or in a parking lot is risky. A hotel stayer had her car broken into while parked in a lot close by. Our hotel room had hair around the shower, pee drops in front of the toilet, and old towels hanging on hooks behind the door. The lobby’s tables were dirty in between the creases and sticky. The hotel room felt dirty after seeing all of this. The ice machine on the 3rd floor did not work so we had to go to the 2nd floor for ice. The hotel was a 10 minute walk to the river walk. The hotel staff was kind and inviting. All in all- I would not stay here again due to the lack of cleanliness.
Stayed 2 nights in Jul 2024

2/10 Terrible

Joyce

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
King size bed with queen size, comforter, and bedspread on it. Husband and I struggled all night back-and-forth to share the blanket. In the morning when I called it to the attention of the staff at the front desk, she stated “oh well we must’ve run out of blankets for king size beds”. Traveler beware, there is no parking at the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 3 nights in May 2024