Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Exterior
Exterior
Business centre
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪9 min drive‬
  • Aquatica San Antonio Waterpark
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from Lackland Air Force Base and 15 minutes from San Antonio River
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1010 reviews
Rating 8 - Good. 203 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 58 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David A

Liked: Staff & service, property conditions & facilities
No comment
Stayed 1 night in Dec 2024

4/10 Poor

William

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Front Desk lady was rude, will not go there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, pool nice and warm. Had a great stay.
Stayed 4 nights in Dec 2024

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Reba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jarvis

Stayed 2 nights in Nov 2024

2/10 Terrible

James

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay away
We had our vehicle broken into while staying here. Several others were too. All the employees park under the awning indicating this a regular thing. No manager will return our calls or emails. Nice hotel, but the crime and poor management makes it a no-go.
Stayed 2 nights in Nov 2024

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
Property is clean. Walls are thin. Could hear noises in the adjacent room and footsteps above. Bathroom is huge and the shower is good.
Stayed 1 night in Dec 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean room, safe location
Stayed 1 night in Nov 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could not get an attendant from 11pm to 1:10 am. Needed to was and no one was at front desk
Stayed 2 nights in Nov 2024

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and clean. The breakfast is very good and lots of variety.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leah

.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, unfortunately only one night. However I do plan on booking in the future. From the lobby to the room, place is good vibes, Clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

ashley

Travelled with family, Travelled with pets
Very clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Aseged

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent keep it
Stayed 3 nights in Nov 2024

8/10 Good

Mike, Palm Bay

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to seaworld, bars around and very neat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving Trip for Family GetTogether
The hotel was right off of highway and about a mile from relatives home. Eating places were in close proximity to the hotel. Courteous /friendly staff, fast check in, very nice lobby, room was very large, quiet, wife loved the colors in the room. Nice breakfast. Breakfast was in two different areas. Had to go to other area across lobby to get eggs, meat & potatoes. Other than that it was a great experience. Will definitely look for the same hotel in a different city.
Stayed 1 night in Nov 2024

10/10 Excellent

Leezan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leezan
Food was amazing specially what Rosa prepared. Hotel is neat and clean .
Stayed 2 nights in Nov 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Third time and is always a good experience
Stayed 1 night in Sep 2024