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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Business centre
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    ‪6 min drive‬
  • Ingram Park Mall
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1007)
The price is €111
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in Far West Side with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 13 minutes by car from Lackland Air Force Base and 15 minutes from San Antonio River
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 202 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 59 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LEVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It's a great place and definitely will comeback when we get the opportunity. Great lobby, spacious parking, nice location, plenty of amenities, delicious breakfast, and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Audelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff are very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness
Property/room was clean and safe. Staff was friendly enough. The area was not scenic but was rather convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Placido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reliable. Sleep in comfort. Good breakfast.
We always look for Tru when ever possible. Very clean hotels. Great night sleep. And breakfast is always good.
Stayed 1 night in Oct 2024

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Almetria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Oct 2024

8/10 Good

Antonio Uribe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

8/10 Good

Antonio Uribe

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and the staff was fabulous. I felt very safe as I was traveling alone. Will definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

TYCIA YB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast however I wish it was a little more vegetarian friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were great even refunded us when we left early due to a break in, rooms were clean, breakfast was okay, my truck did get broken into during our stay. We understand this is not necessary the hotels fault but people should be made aware. We will not be staying again due to this.
Stayed 3 nights in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, definitely will return
We had a 4 day, 3 night vacation and really enjoyed the our stay overall. The room was smaller in person than the way it appears in the photo and there's absolutely not one piece of storage! They have a sign suggesting that we use the 3 hooks on the wall and under the bed, although the bed is a platform. (So if you like to unpack during a stay it's impossible). More importantly, the service was a 10/5! Everyone was amazing, but Rickey definitely stood out! He remembered our names, took initiative over any issue I had, and made our stay so pleasant. I really wish I could take him on all of our trips. I did see someone else comment & it's true, they will not service your room until you specifically ask them to. I had to go "borrow" a broom, bring my dirty towels, and get new ones from the nice young lady cleaning rooms people checked out of. Other than that, I'd definitely return again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, room comfort
Will never stay there again. Old man at the front took about 45 minutes to check us in because he couldnt work the computer. Shower had no water pressure. Bed was extremely uncomfortable that i would rather sleep on the floor.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs! And breakfast….
Bed bugs. My first experience of this (thankfully) I’m covered around my chest/neck. Reported to front desk who pretty much scowled at me. A guy turned up later on with fresh pillows at our request who gave the same scowl. Woke up one morning with the pillow covered in brown rusty spots….thats their excrement. Great. And now I’m covered in bites. They did not care whatsoever Note to anyone with a food allergy at breakfast. No one was able to answer my question about what the food did or did not contain. Completely unable to tell me
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People here are chill from my experience. Not like other places. That are supper strict and hassle about everything.
Stayed 4 nights in Oct 2024

4/10 Poor

Zachary

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Stayed 1 night in Oct 2024