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Servatur Waikiki

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Servatur Waikiki

View from property
Down duvets, pillow-top beds, in-room safe, desk
Terrace/patio
Garden
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Kasbah Shopping Center
    5 min walk
  • Paseo Costa Canaria
    8 min walk
  • Yumbo Shopping Center
    11 min walk
  • Las Palmas (LPA-Gran Canaria)
    29 min drive

Room options

View all photos for Superior Double Room (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room (1 Adult)

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family room, 2 bedrooms (2 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (2 adults and 1 child)

  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (4 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (4 adults and 1 child)

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 bedrooms (3 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (3 adults and 2 children)

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (2 adults and 3 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (2 adults and 3 children)

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room (2 Adults)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 bedrooms (3 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (3 adults and 1 child)

  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • Sleeps 2
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (1 Adult)

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (2 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (2 adults and 2 children)

  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (2 Adults and 2 Children)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults and 2 Children)

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Servatur Waikiki

Family-friendly San Bartolomé de Tirajana hotel in Playa del Ingles with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and free water park access. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Change of towels is available on request
Servatur Waikiki offers 505 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Servatur Waikiki. During your stay, you're just a quick walk from Kasbah Shopping Center. Features include free WiFi in public areas and a free beach shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy a bite to eat at Kalua Restaurant, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures or massages at MaiTai Wellness Lounge
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, basketball and volleyball
  • 11 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free beach shuttle service
Some rates at Servatur Waikiki are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Servatur Waikiki, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Servatur Waikiki.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Kalua Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tiki Bar – This bar is located by the pool. Open daily.
Ukelele Bar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Servatur Waikiki Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 962 reviews" "
Rating 8 - Good. 431 out of 962 reviews" "
Rating 6 - Okay. 121 out of 962 reviews" "
Rating 4 - Poor. 40 out of 962 reviews" "
Rating 2 - Terrible. 17 out of 962 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Stayed 3 nights in May 2024

10/10 Excellent

ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, 15 min walk to beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and front desk staff! Good food and lots of activities options.
Stayed 5 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good nice food
Stayed 7 nights in Jun 2024

10/10 Excellent

Shaundel

Stayed 1 night in Jun 2024

10/10 Excellent

Shonya

Stayed 4 nights in May 2024

10/10 Excellent

Eryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Yvonne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altogether
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and pools at Waikiki
What I noticed from the first moment is the impeccable cleanliness, very friendly staff. The hotel needs a renovation and I mean the rooms and the furniture in a deplorable state. The room is a 3 star, not a 4 star but the bed with excellent mattresses made up for it - I had a perfect sleep. The food is again a strong point - very varied, tasty and above all fresh. I liked that the grill and the fresh salads. Cakes and desserts a major plus, very appetising and prepared in the hotel kitchen. Delicious cocktails. Few seats available in the evening for the entertainment program. Minidisco for kids - the same program in every evening - nothing special. Very clean and nice pools with warm water. Overall, the hotel is a nice place to spent a week or two, especially for the food and pools. I will probably return.
Stayed 8 nights in Mar 2024

8/10 Good

Lianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for price iv stayed in worse clean ,foods ok a little for everyone altho it's a bit of a free for all great location central to loads of shopping and the beach got checked in early that was a bonus as we arrived after an early morning flight entertainment not up to much but was ok we went out most nights
Stayed 3 nights in Apr 2024

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and clean room . Wi-Fi is good . I like the kids pool and club. Breakfast was ok too.
Stayed 9 nights in Mar 2024

8/10 Good

David Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Room small and a little dated. Food good. Staff good. 10 minutes from promenade
Stayed 5 nights in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel very helpful staff and nice rooms
Stayed 1 night in Mar 2024

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only comment is about the cleaning fluid used by the bar staff - it smells horrible. I would recommend a solution called Alcosan. Hopefully it is available in Spain
Stayed 7 nights in Mar 2024

6/10 Okay

Allan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too commercialised for my taste, but suited our needs for the pupose of this trip.
Stayed 4 nights in Mar 2024

6/10 Okay

Rajiv

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice and clean and the staff was very friendly. The property was dated and it showed. The breakfast selection was really good, but the lunch and dinner options could be better. The location was good as it was close to amenities, but a bit far away from the beach. I had to pay a deposit at the front reception to secure an electric oven for the room as it didn't come with one.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-inclusive service, room and location made this a very enjoyable and relaxing stay. There was a wide selection of food options for breakfast, lunch and dinner, bus stops for the beach and airport are almost right outside. Staff were helpful, double room was spacious and balcony caught the sun in the afternoon and was a comfortable spot to relax in. Highly recommended.
Stayed 3 nights in Feb 2024

8/10 Good

Becci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking for hire cars was very convenient, right outside the hotel and free. The food was nice for a buffet and soft drinks and wine/beer is included during evening meals for half board. Enough sun loungers for everyone but the pool wasn’t heated so too cold in February. Downside was the road was quite noisy on the balcony and the hotels are very close together.
Stayed 4 nights in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024