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Boutique & Gourmet Hotel Orso Grigio

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Boutique & Gourmet Hotel Orso Grigio

Rooftop terrace
Italian cuisine
Comfort Double Room | 1 bedroom, down duvets, minibar, in-room safe
Massages
Front of property – evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Spa
  • Parking included

Explore the area

Map
Via Peter Paul Rainer 2, San Candido, BZ, 39038
  • St. Michael's Square
    1 min walk
  • St. Michael's Church
    1 min walk
  • Ciclabile della Drava
    1 min walk
  • Cortina d'Ampezzo (CDF-Fiames)
    39 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, down duvets, minibar, in-room safe

Comfort Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down duvets, minibar, in-room safe

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, down duvets, minibar, in-room safe

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | 1 bedroom, down duvets, minibar, in-room safe

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Boutique & Gourmet Hotel Orso Grigio

Family-friendly slopeside fun with full-service spa
Ski into Boutique & Gourmet Hotel Orso Grigio, where you can relax in a full-service spa, enjoy a drink at the bar/lounge or have a meal at the restaurant.
Boutique & Gourmet Hotel Orso Grigio offers 28 accommodations with minibars and a safe. Beds feature down duvets. 15-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Boutique & Gourmet Hotel Orso Grigio, you're just a quick walk from Dolomites. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine while dining at Ristorante dell'Orso
  • Treat yourself to massages at the spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Dolomites and St. Michael's Square
  • Free train station pick-up, train station drop-off and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. Self parking is free.

This 4-star San Candido hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.
Ristorante dell'Orso – This restaurant specialises in Italian cuisine and only serves dinner.
Ristorante dell'Orso – This bistro only serves lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante dell'Orso
  • Ristorante dell'Orso

Things to do

  • Arcade/game room
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 20 March and 14 April.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Boutique & Gourmet Hotel Orso Grigio offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number IT021077A1RWBQQEP5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Orso Grigio
Orso Grigio Hotel
Orso Grigio Hotel San Candido
Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio
Boutique Gourmet Orso Grigio San Candido
Boutique Gourmet Orso Grigio
& Gourmet Orso Grigio Candido
Boutique & Gourmet Hotel Orso Grigio Hotel
Boutique & Gourmet Hotel Orso Grigio San Candido
Boutique & Gourmet Hotel Orso Grigio Hotel San Candido

Boutique & Gourmet Hotel Orso Grigio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I thoroughly enjoyed my 3-night stay at the Orso Grigio including the wine tasting and guided hike with Franz. Thank you for making me feel like a queen with all the luxurious touches. I was even picked up from and dropped off at the train station and given a transport pass for the duration of my stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wasim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was wonderful specially the front desk and the restaurant staff. A real gem.
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis, SAN GERMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pueblo pequeñito pero acogedor., muy bueno para descansar pues es muy tranquilo queda cómo 25 min del pueblo de Cortina de Ampezzo. Si quiere más actividad pues no es el lugar. El personal excelente y con muchos detalles.
Stayed 4 nights in May 2024

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words that can be enough to describe our stay here. Everything was excellent !!!!! First let start with San Candido, a town out of a story book. And in the middle is this hotel. We met the owner Frantz, who is everyday there greeting and make sure you have a great stay. Rooms are impeccable and very comfortable. The staff is very friendly and professional and they are willing to help you with anything you need. Breakfast is superb. Very nice ambience, great selection and abundant. They include the renting of bicycles and we used them to ride 40 miles to Leinz in Austria. This ia a must do. Very close to all the mountain attractions. We will definitely come back.

8/10 Good

Kevin

Liked: Property conditions & facilities
Nice but noisy.
A great hotel with very helpful and friendly staff, particularly the owner who comes around at mealtimes to chat to the guests. The hotel is on the main square in the town and this makes it extremely noisy until the early hours of the morning. Deliveries for the nearby businesses and street cleaning are in full flow by 5am so this is a very noisy place to stay! And by noisy, I mean deafeningly loud. It is not the hotel's fault, but because it was hot and they have no air conditioning or portable electric fans, you have to keep the windows open... so don't expect a good night's sleep in the summer, unfortunately. There is a Tesla supercharger and free parking onsite which is very convenient.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. 4.3 rating is very underrated!!! The breakfast is the best in my life, the staff is nice, there are sauna....etc. Everything is just perfect for a relaxing holiday.
Stayed 2 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
The hotel is nice. Our room was clean, the service was good and the staff helpful and friendly. The hotel is located in the center of the town in the pedestals area. We stayed at the hotel for one night while we were traveling in the Dolomites area on our way to Austria and it served our needs well. The only problem is that after 9:00 PM no restaurants in the area are open.
Stayed 1 night in Jul 2018

10/10 Excellent

Kristen, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a wonderful hotel, located right in the pedestrian zone on the main piazza of San Candido. The management and employees were all wonderful, friendly, and helpful. I got terribly ill while here and they arranged for a doctor to come to the hotel and also brought food up to my room for my child and me. I am so grateful to them for their help. The restaurant was lovely and they serve a large, locally-sourced buffet breakfast. I would definitely stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Candido
Excellent service & room

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Great Location
Cute village area. Amazing churches within 50 meters. Breakfast fair compared to other property.

8/10 Good

Justine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a wonderful village
Our stay at the Orso Grigio was very very nice! The check in staff were lovely and even offered us a choice in room if we were not entirely happy with the one we were allocated. The hotel is right next to lots of shops, cafes and restaurants. There was lots to eat at breakfast and everything was very tasty. A big recommendation to stay at this hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está muito bem localizado. O atendimento e a gentileza de todos foram destaques. Tudo perfeito.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Boutique Hotel, zentral gelegen, mit bestem Ausblick auf die Berge, gemütlicher Wellness-Bereich und sehr freundliches Personal
Stayed 3 nights in May 2024

10/10 Excellent

Maria de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecável
Perfeita. Desde a recepção (traslado da estação o o hotel) até o checkout.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trascorrere una vacanza in questo hotel è stata una esperienza meravigliosa. Un ambiente accogliente e pulitissimo. Il personale è gentilissimo, affabile, sempre sorridente, disponibile e attento ad ogni esigenza del cliente. Servizio eccellente. Ristorante superlativo. Il proprietario, Franz, sempre presente, gestisce il suo albergo con grande passione e cura per ogni piccolo dettaglio. Consigliatissimo!
Stayed 7 nights in Feb 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Service, top Lage!
Stayed 3 nights in May 2022

8/10 Good

Hildegard

Liked: Staff & service, property conditions & facilities, room comfort
Eine Reise wert!!!
Sehr freundliches Personal. Sehr gutes Frühstückbuffet. Tolle Weinauswahl und sehr gute Küche!
Stayed 2 nights in Mar 2022

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il migliore hotel che potessimo scegliere!
Abbiamo passato un weekend a San Candido in questo fantastico hotel nel centro del paese. Abbiamo ricevuto da subito un'ottima accoglienza. A gran sorpresa abbiamo scoperto che il costo del noleggio delle biciclette era incluso in quello dell'albergo, così come l'ingresso alla piscina di San Candido. Molto piacevoli la sauna e il bagnoturco all'ultimo piano, l'albergo fornisce tutto il necessario per potervi accedere (ciabattine, teli, ecc). Colazione ottima (c'era anche il miele direttamente dal favo). Per un prossimo soggiorno a San Candido prenoteremo sicuramente di nuovo qui!
Stayed 2 nights in Aug 2019

8/10 Good

Gian Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva San Candido !!!
La posizione è davvero fantastica (proprio sulla piazza centrale e sulla via pedonale perfetta per lo shopping e nel mezzo di tutti gli eventi). Nonostante questo la tranquillità non ne patisce minimamente. Servizio impeccabile, molti benefit e una cucina molto ricercata. Completano il tutto il bar con i tavoli in posizione ultra strategica (area pedonale e scorcio sul Baranci) ed una fornitissima enoteca. Peccato esser rimasti solo cinque giorni
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati ospiti per un week end ci siamo trovati benissimo pulitissimo, personale sempre disponibile e gentile e preparato. Camera spaziose e munite di ogni comfort. ci ritorneremo.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ci siamo trovati benissimo, il titolare una persona squisista, e le sorprese che giornalmente riservava sono state graditissime, i dolcetti, il vin brulè, la serata particolare, ogni giorno una coccola...
Stayed 3 nights in Feb 2019

10/10 Excellent

Davide, Conegliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personale super cordiale, ottimi servizi. Qualità del cibo ottima sia a colazione che a cena.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima esperienza , posizione stupenda, parcheggio a due passi
Stayed 2 nights in Dec 2018

10/10 Excellent

Simona

Liked: Cleanliness, staff & service
COMFORT E RELAX IN PIENO CENTRO
Posizione centralissima, aperitivo offerto con vino ed affettati e formaggi di qualità. Una coccola da concedersi ogni tanto
Stayed 1 night in Oct 2018