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4.0 out of 5

"The hotel was a little oasis in the middle of the town, beautiful courtyard gardens. Our room was the king suite which was spacious and comfortable, ... " More

By a verified traveller on Sat 28 Mar 2020

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Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Guayaba Inn. During your stay, you're just a quick walk from Na Bolom Cultural Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to massages at GuayabaSpa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Na Bolom Cultural Museum and 12 minutes on foot from Guadalupe Church

Guayaba Inn ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Guayaba Inn

Couples (1) Family (1)
4 out of 5
The hotel was a little oasis in the middle of the town, beautiful courtyard gardens. Our room was the king suite which was spacious and comfortable, the bathroom had the added bonus of a bath and separate shower. Our waitress at breakfast was very friendly and the front desk helped with securing transport for us. All in all, a very pleasant stay and we would definitely recommend the hotel

Posted by on 28 Mar 2020

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Property Features

Guayaba Inn offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Guayaba Inn. This 4-star San Cristóbal de las Casas inn is smoke free.

  • 8 guestrooms or units
  • 2 levels
  • Built in 1934
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Room Amenities

Guayaba Inn offers 8 accommodations with fireplaces and DVD players. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges, espresso makers and minibars are provided. Bathrooms include complimentary toiletries and hairdryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Fireplace
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8 AM to noon.

Guayaba Inn has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the inn's full-service spa, GuayabaSpa. Services include hot stone massages and massages. The spa is open daily.

  • Hot stone massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Guayaba Inn
  • Guayaba Inn San Cristobal de las Casas
  • Guayaba San Cristobal de las Casas
  • Guayaba Inn San Cristobal De Las Casas, Mexico - Chiapas
  • Guayaba Cristobal las Casas
  • Guayaba Inn Inn
  • Guayaba Inn San Cristóbal de las Casas
  • Guayaba Inn Inn San Cristóbal de las Casas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.