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Guayaba Inn

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Guayaba Inn

Premium bedding, down duvets, pillow-top beds, minibar
Reception
Hot stone massages, massages
Terrace/patio
Deluxe Suite, 2 Double Beds | Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Comitan 55, San Cristóbal de las Casas, CHIS, 29220
  • Na Bolom Cultural Museum
    1 min walk
  • Café Museo Café
    10 min walk
  • Jardín del Jaguar
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    98 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Deep-soaking bathtub

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Guayaba Inn

Colonial San Cristóbal de las Casas inn in Del Cerrillo with a full-service spa
Along with a full-service spa, this smoke-free inn has a restaurant and spa services. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, dry cleaning and laundry facilities.
Guayaba Inn offers 8 accommodations with fireplaces and DVD players. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges, espresso makers and minibars are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Cristóbal de las Casas inn provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the inn's full-service spa, GuayabaSpa. Services include hot stone massages and massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Guayaba Inn. During your stay, you're just a quick walk from Na Bolom Cultural Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to hot stone massages at GuayabaSpa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Na Bolom Cultural Museum and 12 minutes on foot from Guadalupe Church
Guayaba Inn offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Guayaba Inn.

This 4-star San Cristóbal de las Casas inn is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8 AM to noon.
Guayaba Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to noon
  • A restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Games
  • Library

Family friendly

  • DVD player
  • Highchair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Low-height electrical sockets in bathroom
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Chef service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Guayaba Inn
Guayaba Inn San Cristobal de las Casas
Guayaba San Cristobal de las Casas
Guayaba Inn San Cristobal De Las Casas, Mexico - Chiapas
Guayaba Cristobal las Casas
Guayaba Inn Inn
Guayaba Inn San Cristóbal de las Casas
Guayaba Inn Inn San Cristóbal de las Casas

Guayaba Inn Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 221 out of 238 reviews" "
Rating 8 - Good. 12 out of 238 reviews" "
Rating 6 - Okay. 1 out of 238 reviews" "
Rating 4 - Poor. 2 out of 238 reviews" "
Rating 2 - Terrible. 2 out of 238 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable large room. Staff is very friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!
Stayed 4 nights in Mar 2024

10/10 Excellent

Julee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Hillary

Stayed 8 nights in Mar 2023

4/10 Poor

Allen and gerlinde

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing stay.
We did not have consisting hot water. Our shampoo and conditioner never got replaced. I could never get a washcloth. The worst part was that there was no heat anywhere in the building. Everyone was very friendly. The breakfast was very good but the coffe very weak.
Stayed 4 nights in Feb 2023

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2023

10/10 Excellent

claudia

Stayed 2 nights in Dec 2022

10/10 Excellent

SILVIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful, tranquil, place to stay. Friendly and kind people. Rooms are spacious, clean and comfortable.

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guayaba inn has an excellent service, good food , nice and attentive staff.

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is just excellent. One of the best experience.
Stayed 6 nights in Oct 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities
Quiet, excellent room, wonderful included breakfast
Stayed 4 nights in Jul 2022

10/10 Excellent

Susan

Stayed 5 nights in Mar 2022

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautilful space and very fiendly staff
Stayed 1 night in May 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolutely beautiful place to stay. It’s all the little touches that make it special. Fireplace, water in the coffee machine, beautiful lighting, most comfortable bed, ample hot water and just pure luxury
Stayed 2 nights in Feb 2022

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel. Quiet area just enough distance from the center of the Pueblo. Gorgeous landscapes, spacious rooms and delicious breakfast.
Stayed 4 nights in Feb 2022

10/10 Excellent

Leslie

Stayed 4 nights in Jan 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Dec 2021

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location but we had to park our rental car down the street other than that everything was great 👍
Stayed 6 nights in Dec 2021