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Hotel La Media Luna

3.0 star property

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Photo gallery for Hotel La Media Luna

Coffee service
Hallway
Suite | Living room | TV
Front of property
Triple Room | Individually decorated, individually furnished, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Hermanos Dominguez No. 5, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29200
  • Arches of Carmen
    ‪1 min walk‬
  • Santo Domingo Handicraft Market
    ‪2 min walk‬
  • Plaza 31 de Marzo
    ‪4 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪71 min drive‬

Room options

View all photos for Single Room

Single Room | Individually decorated, individually furnished, iron/ironing board

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, iron/ironing board

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, iron/ironing board

Triple Room

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for two double

two double | Individually decorated, individually furnished, iron/ironing board

two double

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Living room | TV

Suite

  • 130.0 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed

About this property

Hotel La Media Luna

Hotel with a coffee shop/cafe, a short walk to San Cristóbal de las Casas Cathedral
This hotel features a bar/lounge, a coffee shop/cafe and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
Hotel La Media Luna offers 14 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel La Media Luna, you're just a quick walk from San Cristóbal de las Casas Cathedral. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at El Misho, a café that serves Italian cuisine
  • Services include tour or ticket assistance and luggage storage
  • Steps from Arches of Carmen and Santo Domingo Handicraft Market
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel La Media Luna.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

El Misho – This café specialises in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Misho

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 900 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel La Media Luna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel.

Property is also known as

Posada Media Luna
Posada Media Luna Hotel
Posada Media Luna Hotel San Cristobal de las Casas
Posada Media Luna San Cristobal de las Casas
Hotel Media Luna San Cristobal de las Casas
Media Luna San Cristobal de las Casas
Hotel La Media Luna San Cristobal De Las Casas, Mexico - Chiapas
Hotel La Media Luna Hotel
Hotel La Media Luna San Cristóbal de las Casas
Hotel La Media Luna Hotel San Cristóbal de las Casas

Hotel La Media Luna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 34 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 6 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Faith , Valladolid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good location
Clean, comfortable, close to everything and very quiet. Sometimes water for shower could be hotter.

2/10 Terrible

Tere, Cartagena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forced to book another hotel
We booked more than three weeks in advance through expedia and wrote to the hotel to ask about parking and confirm our booking. We received a reply confirming the exact dates with the information we had requested, but to our surprise, when we arrived at the hotel the receptionist almost didn't even let us in, saying that he had no pending reservations for the day. We showed our confirmation but he said the system did not show our reservation at all, that he did not have availability. It was 9:30 pm, we had just driven for an hour, traveled by plane, etc... We showed him the email we received from the hotel with the confirmation. He had no intentions of helping us or even investigating the issue and we basically forced him to contact the reservation manager who had sent us the email. He said the only room he had available was a shared bathroom and that they would change room the following day. The room was a tiny cube, our bags almost didn't fit, and the bathroom had hairs on the floor, very disgusting. As we came here for comfort, we decided to ask around at other hotels to find a better option and we did, so we came back for our bags. When we arrived the receptionist told us that he did have our room ready and that they could give it to us right away, we found it odd that 40 minutes before he had said he had no rooms... so we left. He became very altered and rude, accusing us of bad intentions, saying he did not want guests like us, basically shutting the door on our face

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel- very basic amenities
The staff was OK but the hotel 's amenities, decor, etc. are all extremely basic. The bed was uncomfortable with a bare bones mattress (no spring mattress, this was an old-school strip of materials, that's it) and creaked all the time. There's an analog TV with no remote and no cable. (the TV reception seemed as if there was no antenna attached even). There is no phone. But, perhaps this is all one must expect at the low price charged. We booked this hotel as nothing else was available and I would not choose to go back here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced but Good Location
We stayed around new years and, thus, the room rate was probably a bit higher than normal (just over $100 USD per night). Though the room was large (2 bedrooms with a kitchen) the room was not at all comfortable. The bathroom was a bit of a mess with mold growing on the wall in the shower. The location, however, is very good, as it is very close to some of the better restaurants and night life in San Cristobal. If I were to do it again, I would have stayed further north in the city.

8/10 Good

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and well located
Great location a few steps from Andador Turístico and walkable from the bus terminal. I asked for a quiet room and had one right at the back. A bit dark but otherwise perfect and spacious. I could check in early which was great.

6/10 Okay

Thomas E Crane, Tonawada NY USA

Liked: Cleanliness, property conditions & facilities
I arrived late and the place was locked up..however, they did not charge me for that missed night..so I was grateful for that...the room was stuffy..no fan..the windows opened on the public corridor..so not feasible to open them..staff were friendly I would recommend this hotel..if they would provide a chair and a fan...

8/10 Good

C&A, Canada

Liked: Cleanliness, staff & service
Basic, but good
It was very basic, but nicely decorated and clean. Our room had three original paintings and a few other nice touches. But the bathroom was small and dingy. You could use an old laptop in the lobby. It was a 5-10-minute walk to the Zocalo, yet on a quieter street. The owners/staff were always eager to help us. One of them (Francesca) spoke English really well, the others not so much, but we more than managed.

8/10 Good

Why, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent option for modest traveler
This hotel worked for me. There is no common area where i would want to be outside of my room, and i spent all time exploring the city anyway. The room was rather big and comfortable. There are plenty of restaurants and cafes everywhere in the city for any taste and budget. If you sit outside, you will be disturbed by local vendors and children. You may want, however, to buy a big warm scarf from an indigenous woman that will save you on chilly evening. Taxis are everywhere all the time, but walking is so much more fun, and the distances are not that long. I would suggest to check/negotiate the price with the hotel's owner (I and other visitors staying there at the same time paid different prices.)

8/10 Good

john, alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly conveniently located hotel
Comfortable room and hot water for showers. the rooms were clean and at night quiet

8/10 Good

Kim, Ensenada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean rooms, close to everything. Quiet area.

8/10 Good

Scott & Kenda, Mexico for a year

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in excellent neighborhood
Posada Media Luna is in a perfect location, on a quiet street just a half-block away from the centro's pedestrian-only street, with so many restaurants and shops. The owners are fabulous and they are very pet-friendly. We travel with our dog and it's hard to find hotels that accept them, and here they are welcomed. They have a nice kitchen as well to serve breakfast, and where we were able to store our cold items. The price is very reasonable for such a tourist destination, a truly beautiful city. The room was modest but comfortable and very clean. We'd definitely stay here again, and highly recommend it to our friends and fellow travelers.

6/10 Okay

Ljastrow, London

Liked: Cleanliness, staff & service
Good quality/price ratio
Staff is very helpful and when my tour got cancelled they were of enormous help. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Lucile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall. I did not have breakfast there as I did not know in advance what I wanted and there was a chocolate shop/cafe around the corner with the best chocolate to drink or eat made from local cocao beans, or in another cafe, French style crepes and american coffee (also home grown) for about 35 pesos (£1.50) and I never failed to get my vitamines C from freshly squeezed juices genarally from someone on a street corner. The hotel also has a laundry service: 1.5 kg for £1! San Cristobal de las Casas is a small town with a cosmopolitain culture well worth a stop over.

10/10 Excellent

Oney, Austin, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience here.
My only complaint: one of the two beds in our room was rather hard. Aside from that, a cozy, well-located hotel with helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good budget hotel
The hotel has a great location, which made it easy for us to walk to when we got off our shuttle. The hotel, while not being fancy, has it's charm. The price was very reasonable, and the staff was friendly and attentive. Nice extras like internet too. I would certainly return if in the area. Recommended.

6/10 Okay

Rosemary, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Posada la Media Luna San Cristobal Mexico
Great location and lovely staff; like most hotels in Mexico, no bath; small rooms, but functional and clean and adequate beds. Conveniences like internet access, laundry service, and tour arrangements. However, the horse-back riding tour was a disappointment. They guides only guided the horses, with no dialogue with the travellers, and the horses were extremely poorly treated. It was heart-breaking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic and clean.
Posada La Media Luna is conveniently located close to the city center (zocalo) of San Cristobal de Las Casas and Calle Miguel Hidalgo, yet situated on a quiet street away from the traffic noises. There is a small courtyard with lots of skylight in the middle, surrounded by the guestrooms, which means that if there is noise in the courtyard, it can be heard from the rooms although it wasn't too much of a problem for us. The rooms are simple and clean, although the mattress is hard and creaky, and the water pressure of the shower is weak. The staff are friendly and attentive. Overall, it was good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Media Luna is a comfortable place to stay at a reasonable price. The staff is friendly and helpful (spanish only) and the location is convenient. Experienced travelers will find this a good choice in San Cristobal.

8/10 Good

Sylvia, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive Lodging
We recently stayed 4 days at Posada Media Luna in San Cristobal de Las Casas. While it is located in walking distance of everything one would want to see San Cristobal, it was a very tranquil stay. We walked everywhere and met some lovely people who had "accidentally" found Posada Media Luna. We met each other in the main lobby using the internet connection. You will not find all of the amenities found in a five star hotel, but if you are looking for cleanliness, friendliness, quiet, and safe, then Posada Media Luna is a place to check into.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small and friendly hotel
Lovely small and friendly hotel. The room they first gave us was on the ground floor, but I was concerned about noise and light as it looks onto the central communal area, and so they changed our room with no problems to one on the first floor. That room was lovely, with art deco furiture and a cosy homely feel. (However I needn't have worried about the noise and light - the lights were turned off at 11pm and there was very little noise from other guests). The hotel is nicely located on the edge of the centre if the city, very easy to walk everywhere. It's clean, has free internet and is great value. Would highly recommend this hotel.

10/10 Excellent

Kate, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
We stayed in room 4 and found it to be comfortable, clean and excellent value for money. It was close to the heart of the city, and the staff were really friendly. The only thing that would make this hotel slightly better would be a solid shower screen in the bathrooms as the bathroom floor became very wet with each shower. Would highly recommend this hotel.

4/10 Poor

Ana, Ciudad de México

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel bonito y céntrico pero el descanso imposible
El personal muy amable y atento, el hotel limpio y bonito pero dormir bien fue imposible, demasiado ruido, las paredes muy delgadas todo lo que pasaba afuera de la habitación desde las 7am se escuchaba, niños gritando, gente hablando todo se oía como si estuvieran dentro en el cuarto. No lo recomiendo si buscan poder dormir bien. La relación precio calidad más o menos, esta bien ubicado pero las habitaciones son súper sencillas , si por lo menos hubiera sido silencioso. En internet dice que aceptan perros y al llegar me dijeron que no y me cobraron extra por ellos. Tambien hubo problemas con el cobro de la tarjeta y la tarifa originalmente estipulada , supongo que falta de comunicación entre el personal, todo esto cuenta mucho cuando uno lo Único que quiere es descansar . Las chicas que trabajan ahí muy amables también la gerente pero al final eso no compensó