Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property

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Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Breakfast, lunch and dinner served
View from room
Exterior
Rooftop bar
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
401 W Ash Street, San Diego, CA, 92101
  • Waterfront Park
    ‪6 min walk‬
  • San Diego Civic Theatre
    ‪8 min walk‬
  • Maritime Museum of San Diego
    ‪10 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (High Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (Bathtub)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

Hotel with a health club, near Seaport Village
This hotel features an outdoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Carte Hotel San Diego Downtown, Curio Collection by Hilton offers 246 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Carte Hotel San Diego Downtown, Curio Collection by Hilton's great location. During your stay, you're just a quick walk from Waterfront Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a meal at the seafood restaurant or drinks at the rooftop bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from San Diego Convention Center and a few minutes from Seaport Village
  • Dogs welcome for a fee
As a guest of Carte Hotel San Diego Downtown, Curio Collection by Hilton, you'll find an outdoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Carte Hotel San Diego Downtown, Curio Collection by Hilton. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Watercolors – This seafood restaurant serves breakfast, lunch and dinner. A children's menu is available.
Above Ash – On-site rooftop bar. Open daily.

Languages

Arabic, English, French, German, Italian, Korean, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Above Ash
  • Watercolors

Things to do

  • Fitness classes
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.81 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 0 to 10 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Business traveller
Very well appointed, spotless rooms. Great personnel. Friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk employees were rude, bad customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
We had a very nice stay! Beautiful hotel with everything there or around there! Felt safe all the time
Roof Top Restaurant
Having glad of wine and enjoying the beautiful view
Stayed 2 nights in Nov 2024

6/10 Okay

Maryam

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Great food very clean rooms. Great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

LaTarsha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

kristin

Business traveller
Stayed 1 night in Nov 2024

2/10 Terrible

Rogelio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Experience.
I should have stayed at the Westin. Don’t recommend this hotel for those who are used to The Westin. Nothing was working, not even the heaters outside on the 4th floor then we get kicked out from the restaurant like some peasants because they had a private event. Horrible experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Valente

Travelled with family
Short staff at the bar . Need more help to serve the guests
Stayed 1 night in Nov 2024

10/10 Excellent

Ronan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lackluster service
The hotel itself is nice. Clean, smells lovely, a typical Curio collection hotel. Their downfall is the lazy staff. We had a very lackluster check-in experience, wasn’t told about the resort fee or hotel meal credits. Once in our room, we requested more clothing hangers and some other household items but never received them. I also text them at the 619 number, then text them though the app, and tried to call (was out on hold indefinitely so I hung up after waiting so long. No answer, no apologies from staff. Tried ordering room service—the phone just rang and rang with no answer. We stayed for 4 days. Everyday, as we left our room, the hallways were littered with carts and maids standing around, laughing & chatting. They
Stayed 3 nights in Nov 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. Staff was friendly and very accommodating. The hotel was in a great area walkable to Little Italy and Seaport Village. We even walked to Gaslamp which was about 25 min walk. Great hotel! Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Jennyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Oct 2024

6/10 Okay

Josue

Liked: Cleanliness
Disliked: Staff & service
Worst hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Joy

Travelled with partner
Carte hotel San Diego delivered above and beyond our expectations. With the location being close to almost every entertainment you can imagine and the amenities included for the stay we had. We would definitely lodge here again if the chance came up again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the gym and the rooftop.
Stayed 3 nights in Oct 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Carte following a recommendation and rave reviews from a fellow member of a FB travel group. It was the perfect choice! The hotel staff were very welcoming and accommodating, especially Nat. I appreciate her so much and helping to make my stay in San Diego seamless and easy. While early check in was not available, they held my bags until check-in time and again after i checked out, while i grabbed one last bite in Little Italy and walked around a bit at the pier. The room was fantastic! Very modern and very clean. The Carte is a very peaceful hotel, in a great location, and with a lot of amenities. I will definitely stay here again when visiting the city and will recommend it to others.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel gym I’ve ever been to—HUGE and had everything. Pool and hot tub area was great as well.
Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated for visiting many sites. Bed was comfortable and room always kept clean. However, the downside was in the booking. They have a policy of a destination fee, which must be paid upon arrival. It allows you a $30 per day credit in their two restaurants, which we used for breakfast each morning. Breakfast was usually US$ 43-47 for two each day. Didn’t like the idea of having to drink or eat in the hotel, which I found to be very expensive.
Stayed 5 nights in Oct 2024

10/10 Excellent

frank

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be an issue. Valet is expensive.
Stayed 2 nights in Oct 2024