4/10 Poor
Lisa
22 Nov 2024
Disappointing Surprise at Checkout
I was shocked to discover unexpected charges when checking out. I booked my stay under the impression that everything was paid in full. However, upon checkout, I was informed of additional fees that were not disclosed upfront or explained during my stay.
While the hotel itself was clean and comfortable, this experience left a bad impression. Transparent pricing is a basic expectation, and I feel misled. It would be helpful if the hotel clearly outlined all potential charges during booking or check-in to avoid unpleasant surprises.
Unfortunately, this issue overshadowed an otherwise pleasant stay. I’d recommend double-checking the billing details before finalizing your reservation here.
Lisa
Stayed 5 nights in Nov 2024