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Quality Suites San Diego Otay Mesa

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Suites San Diego Otay Mesa

Outdoor pool
Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2351 Otay Center Dr, San Diego, CA, 92154
  • Alameda Otay
    ‪5 min drive‬
  • U.S. Consulate General Tijuana
    ‪7 min drive‬
  • Autonomous University of Baja California
    ‪20 min drive‬
  • San Diego, CA (SDM-Brown Field Municipal)
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (1384)
The price is €156
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel

About this property

Quality Suites San Diego Otay Mesa

San Diego hotel in Otay Mesa with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and laundry facilities.
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Quality Suites San Diego Otay Mesa, you'll be within walking distance of Alivizatos. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Just a 5-minute drive from Alameda Otay and 10 minutes from Las Americas Premium Outlets
Quality Suites San Diego Otay Mesa offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served. Event space at this hotel measures 1109 square feet (103 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Suites San Diego Otay Mesa. Free self parking is available.
Guests are served a free on-the-go breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 161 out of 1002 reviews" "
Rating 4 - Poor. 118 out of 1002 reviews" "
Rating 2 - Terrible. 128 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Marlon

Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude! No communication skills very poor in customer service. Food were terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Ray, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional upon check-in.
Stayed 1 night in Oct 2024

6/10 Okay

Lorenzo, El Paso

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Receptionist was extremely RUDE!!! Name is Tania
Stayed 1 night in Oct 2024

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Shaun

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Emzar

Stayed 1 night in Oct 2024

10/10 Excellent

lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Alejandro

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great location but super dirty rooms, they dont clean the bed sheets or curtains
Stayed 1 night in Oct 2024

6/10 Okay

Alejandro

Disliked: Property conditions & facilities
Needs alot of TLC
Stayed 1 night in Oct 2024

8/10 Good

Haipeng

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location to TIJ airport. But the breakfast is so simple, below my expectation.
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. No problems
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Willy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service from the lobby wanna be Chola. She needs to either get paid or quit her job. She must hate it there. She was very rude to the person in front of me checking in and worst with me. Only because I had driven 8 hours and it was 12 am I didn’t walk out. She girl needs to get a new life and new man or quit.
Stayed 1 night in Oct 2024

4/10 Poor

María Fernanda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in kind of a strange area near the Mexican border. Pool and spa were either out of service or not cleaned recently. Location was good for the nearby amphitheater for a local concert.
Stayed 1 night in Oct 2024

4/10 Poor

Scace

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Gary, Hico

Business traveller
Liked: Property conditions & facilities
Good breakfast with comfortable beds. Very close to the border and lots of truck traffic. Area around hotel is skretchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Aide

Stayed 1 night in Sep 2024

4/10 Poor

Gabee

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

ANANTKUMAR, VIENNA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had worst experience staying at this property People are not talking nicely .. offered dirty room No phone , no tv working Harsh attitude by front desk team Definitely not recommend for family’s staying here
Stayed 2 nights in Sep 2024

2/10 Terrible

Elizabeth, Federal Way

Disliked: Cleanliness, staff & service, property conditions & facilities
No canbian las sabanas y los cuartos huelen a humedo
Stayed 2 nights in Sep 2024

6/10 Okay

Katthariya

Disliked: Cleanliness, property conditions & facilities
The pool and jacuzzi were filthy. The breakfast was a joke. The room overall was OKAY the beds were clean, and the floors were nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Destin, Ewing

Travelled with family
Disliked: Amenities
The hotel wasn't what we expected it to be, but it was decent and served its purpose for what we needed it for that weekend. Didn’t like the area because it was too busy due to being right next to the Mexican border, and hardly any stores pr restaurants nearby. Definitely wouldn't stay here again.
Stayed 2 nights in Jul 2024