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Sheraton San Diego Hotel and Marina

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton San Diego Hotel and Marina

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Deluxe Room, 2 Queen Beds, Marina View | Premium bedding, down duvets, in-room safe, desk
Lobby
Meeting facility
Balcony

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • San Diego County Regional Airport Authority
    12 min walk
  • Waterfront Park
    3 min drive
  • B Street Cruise Ship Terminal
    4 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min walk

Room options

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (Lanai)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Tower (Lanai)

  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Water view

Deluxe Room, 2 Queen Beds, Marina View

  • 37 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower (Lanai)

Room, 2 Double Beds, Tower (Lanai) | Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Tower (Lanai)

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Marina View

Water view

Suite, 1 King Bed with Sofa bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Tower (Lanai)

Room, 1 Bedroom, Tower (Lanai) | Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Tower (Lanai)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Balcony)

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Balcony)

  • 56 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Water view

Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Bay View (Balcony)

Executive Room, 1 Bedroom, Bay View (Balcony) | Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Bedroom, Bay View (Balcony)

  • 64 sq m
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Water view

Deluxe Room, 1 King Bed, Marina View

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Tower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View, Tower

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View, Tower

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Marina View (Tower)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Marina View (Tower)

  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Water view

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Wyndham San Diego Bayside
Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (5523)
The price is €362
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Wyndham San Diego Bayside

About this property

Sheraton San Diego Hotel and Marina

Bayside San Diego hotel in Harbor Island with 6 restaurants
6 restaurants, a marina and 3 outdoor pools are available at this smoke-free hotel. An airport shuttle is free. Other amenities include 5 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
Sheraton San Diego Hotel and Marina offers 1053 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton San Diego Hotel and Marina's great location. During your stay, you're just a quick walk from San Diego Bay. You'll find features such as a free round-trip airport shuttle, plus 3 outdoor pools and 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy Mexican cuisine with ocean views at Rumorosa, one of the property's 6 restaurants and 5 bars/lounges
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, sailing and bicycles to rent
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Naval Base Coronado and a 4-minute drive from Port of San Diego
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton San Diego Hotel and Marina offers its guests 3 outdoor swimming pools, 2 hot tubs, and a 24-hour fitness centre. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 52 meeting rooms. Event space at this hotel measures 14874 square feet (1382 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton San Diego Hotel and Marina. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee.

This San Diego hotel is smoke free.

Rumorosa – Overlooking the ocean, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Strada – This coffee shop specialises in Italian cuisine and serves breakfast, lunch and light fare. Open daily.
Brewery X – Overlooking the pool, this sports bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Sunglow – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bay Tower Lounge – Overlooking the ocean, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay Tower Lounge
  • Brewery X
  • Rumorosa
  • Strada
  • Sunglow

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 52 meeting rooms
  • Computer station
  • Conference centre (14,874 square foot of space)

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton San Diego Hotel and Marina offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Sheraton San Diego Hotel and Marina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1264 out of 2476 reviews" "
Rating 8 - Good. 483 out of 2476 reviews" "
Rating 6 - Okay. 282 out of 2476 reviews" "
Rating 4 - Poor. 232 out of 2476 reviews" "
Rating 2 - Terrible. 215 out of 2476 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brigmer

Stayed 2 nights in Aug 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
beautiful views; Starbucks a plus
Stayed 2 nights in Aug 2024

8/10 Good

Rachel, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Suki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay for three nights! My husband and I have enjoyed marina view so much. Strongly recommended to the family or couples!
Stayed 3 nights in Aug 2024

8/10 Good

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our first room was not nice at all. Dirty floors, dirty walls, chipping paint on baseboards, wallpaper curling off of the wall. Our first night we were so tired we just went to bed. We switched rooms but were charged $80/day for the change. The second room was much nicer and clean.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael, Mishawaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, the fitness facility was not available and that was a primary reason that I booked with the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful views !! Great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Keegan

Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Lilly from the front desk was incredibly sweet and helpful. And my husband and I loved loved loved the view of the bay. This will be our go to hotel from now on. We even signed up for your points program. Thank you for a wonderful trip - it made our anniversary truly wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was “upgraded” to room that was supposedly better and newly renovated which ended up overlooking parking lot which was unacceptable. They then told me they would have to charge additional to upgrade me again. We were already paying WAY more for the room compared to others in our party. Then the front desk said we paid for a better room so moved us to the rooms that weren’t renovated. SO much nonsense and deceiving check-in process which also wasted a fair amount of time feeling jerked around!
Stayed 2 nights in Aug 2024

10/10 Excellent

I am

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Sophia Juliet

Travelled with group
Liked: Cleanliness, property conditions & facilities
I loved the appearance and cleanliness of both inside and outside of this hotel. Staff, especially at the restaurants and the little coffee shop, were very friendly and courteous. The hotel, I feel, could improve in a few ways. The little coffee shop was only open till 4 pm, and after that, there was nowhere in the hotel to get coffee/tea/snack or even buy souvenirs. A snack/coffee and souvenir shop is definately needed at this hotel. Not everyone is an alcohol drinker. The water pressure in the shower was disappointing and made it hard to have a decent shower. The shower head leaked continuously onto the bathroom floor, even with us trying to ensure the curtains were closed. Overall, I enjoyed my stay, especially having the freedom to sit anywhere in the comfortable lobby, which felt like home.
Stayed 3 nights in Aug 2024

8/10 Good

Leah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

ALDO, HEBER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good experience, however, there were a few things that could have been handled better with better customer service.
Stayed 1 night in Aug 2024

8/10 Good

Hripsime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Très décevant
Attention, si la chambre est située dans la bay tower, cet hôtel n'aura de Sheraton que le nom ! Pour le reste, attendez-vous à une expérience de motel bas de gamme (meubles dépareillés, salle de bain désuète avec traces de moisissures, mauvaise insonorisation, etc,). Très décevant pour le.prix de la chambre, sans compter le stationnement à 50 $, sachant qu'il n'y a aucune option gratuite à proximité... Bref, il y a certainement mieux parmi l'offre d'hôtels à San Diego... à eviter.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Staff & service
Poor Experience
We are extremely disappointed with our stay. Our check in time was 4 when trying to check in around 430, we were told check in started at 4 but a room wasn’t guaranteed at that time. We were not notified our room was ready until we were waiting about an hour and a half and decided to check in with the concierge. My husband and I had dinner reservations and I had to do my makeup in the lobby bathroom. Also had to call a few times to guest services before they answered due to us not having body wash in room. Not what we expected for what we paid at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Amazing staff. I became very ill and confused on my first night and the staff made sure I made it back to my room safely and checked on me the next morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tao

Not bad except the noise sometimes
Stayed 2 nights in Aug 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fabulous customer service!! Can't wait to stay again.
Stayed 1 night in Aug 2024