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Grand Hyatt San Francisco

4.0 star property

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Photo gallery for Grand Hyatt San Francisco

Restaurant
Interior detail
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
345 Stockton St, San Francisco, CA, 94108
  • Union Square
    ‪1 min walk‬
  • Palace Hotel
    ‪7 min walk‬
  • SF Masonic Auditorium
    ‪9 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

VIP Suite | Premium bedding, pillow-top beds, in-room safe, desk

VIP Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Hyatt San Francisco

Eco-certified San Francisco hotel in Union Square with a 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Hyatt San Francisco 's great location. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 12 minutes by foot from Moscone Convention Center and a 2-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 25 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Grand Hyatt San Francisco . Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
OneUp Restaurant – On-site buffet restaurant.
OneUP Lounge – On-site bar. Open daily.
Coffee Cart – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.68 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.80 for adults and from USD 20.91 for children
  • Valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joey

Stayed 1 night in Nov 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness
Protestors ruined the experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Budhaditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Stayed 1 night in Oct 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
strike going on causing noise all day and internet not working so I couldn't work causing me to lose money
Stayed 2 nights in Oct 2024

10/10 Excellent

Rajpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a union protest at the grand Hyatt and several other hotels in the area. They didn’t pre inform people trying to book a stay there. When they finally did inform people that booked a room it was too late to cancel and try to find a hotel that easy super noisy and having to cross Pickett lines. When i tried to talk to them about it al they said is they are offering free cancellation. Which does a customer no good a day before arriving. I don’t recommend staying there until the union contract situation is resolved.
Stayed 3 nights in Oct 2024

6/10 Okay

rose mary

Travelled with group
Liked: Cleanliness
Strike
Strike ruined my stay
Stayed 1 night in Oct 2024

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff that were working were very pleasant for what they were working with. The people on strike outside of the hotel were so loud we could hear them on floor 28 it was obnoxious. Banging on empty oil drums using megaphones to scream into and the loudest blow horns I’ve ever heard, it starts at 7 am and they quit at10 pm. It would have been nice to know that this was happening when we booked the hotel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Myat

Stayed 2 nights in Oct 2024

10/10 Excellent

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful about our stay, however don’t forget to let your guest know how to put the blackout curtain down because we found out on the day before we left.
Stayed 6 nights in Oct 2024

2/10 Terrible

koushyar

Stayed 3 nights in Oct 2024

2/10 Terrible

Luis

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Our stay was not great. Protest outside from hotel staff every night and morning we were there loud banging that could be heard from the 18th floor. There was also a smell maybe from the carpet. Staff was very friendly
Stayed 2 nights in Oct 2024

2/10 Terrible

donglin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not nice
Stayed 5 nights in Oct 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

ADITYA

Travelled with family and small children
Liked: Cleanliness, staff & service
na
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Just ok
Great location overall, but was not aware of the protest. Should at least been notify, no communication whatsoever. It took forever for the water to warm up in the shower.
Stayed 4 nights in Sep 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have given an even higher rating but due to the labour strike out front, the hotel was short staffed and the management team struggled to keep up. To be fair, management worked extra hard to cover the bases. I’m sure once they’ve resolved their labour issues, they’ll be back to full 5 stars. Regardless, I recommend this hotel and will return.
Stayed 6 nights in Sep 2024

10/10 Excellent

AK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a quick stay. Room was clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Bianca

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024