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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Breakfast and dinner served, American cuisine
Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Poplar Creek Golf Course
    ‪15 min walk‬
  • Coyote Point Park
    ‪19 min walk‬
  • Central Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior

Best Western Inn & Suites San Mateo - San Francisco Airport

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, (1223)
The price is €134
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Best Western Inn & Suites San Mateo - San Francisco Airport

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a 24-hour fitness centre, in the vicinity of San Mateo County Event Center
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. During your stay, you'll be within walking distance of Poplar Creek Golf Course. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 8 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Bistro 330 – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tabitha

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, it was quiet and clean. Not your average Holiday Inn.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

6/10 Okay

Makoto

Business traveller
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness
Convenient area
Stayed 2 nights in Nov 2024

6/10 Okay

Lichen

Liked: Cleanliness, amenities, property conditions & facilities
You have to pay for overnight parking and the front desk staff are don’t know the rate “maybe $20” - well I wish I gad known that when booking the place. What a rip off. At the onsite bistro the breakfast was terrible. Most of the people at the front desk don’t greet you, don’t even look up, when you walk in the door. The place was clean and comfortable, well furnished, with a mini fridge, microwave, coffee maker, hairdryer, even an iron and ironing board. The shower was very nice, but the shower curtain was too short, causing the water to spill out onto the floor. The bed was too soft and squishy for me.
Stayed 2 nights in Nov 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Masud, Bonita Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay.. the staff was absolutely fantastic.. asked for extra towels, within few min it was delivered. The room was spacious and nice. Definitely staying there again
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Good service and Clean
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Per Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaimen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Naresh, Kitchener

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good.I stayed Oct 23 and Oct 24 night. I was asked to pay Parking using scan of Barcode, then, I could not use mastercard to pay, so I scanned three times and I was charged $ 80 instead of $40 for two days for one vehicle. When, I called to office, they said its third party charges, But, when I checked out, I noticed $ 80 charged on my bill. I was charged $40 extra due to scanning barcode and Holif=day inn should return my money. Please contact me by to refund my money. Naresh Patel Folio # 231167, room 1302, confirmation#83158221
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

They missed a day of cleaning and only gave 2 towels for 4 people
Stayed 4 nights in Oct 2024

6/10 Okay

Yaneli

Stayed 1 night in Oct 2024

10/10 Excellent

Pornnapha

Stayed 2 nights in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
Thumbs down!
It could have been much better, toilet paper wasn't changed, no way to close our curtains so had to improvise, called front desk about 10 times over the course of the 2 days we stayed and never answered once. Overall cleanliness was alright but no effort to clean the entire room.
Stayed 2 nights in Oct 2024

8/10 Good

kyle

Travelled with group
Liked: Cleanliness, staff & service
Beeper
My sleep was interupted bt a beeping smoke detector at 5 am front desk brought me a key and switched my room. Gave me a late checkout. Not perfect stay but they ttried to nske it easy for me.
Stayed 1 night in Oct 2024