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Hotel Bijou

4.0 star property
VIP Access

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Photo gallery for Hotel Bijou

Interior
Property entrance
Interior entrance
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us that they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, locker space and a business centre
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hotel Bijou also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 248 out of 704 reviews
Rating 8 - Good. 177 out of 704 reviews
Rating 6 - Okay. 124 out of 704 reviews
Rating 4 - Poor. 79 out of 704 reviews
Rating 2 - Terrible. 76 out of 704 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not a good area, but bed and pillows were great.
No parking. Breakfast was sad. Room was small. Bathroom was tiny. Area was full of homeless people. Not safe after dark.
Stayed 1 night in Dec 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service. I didn’t like that the free breakfast was only muffins apples and yogurt. Outside the property was dirty and very loud.
Stayed 2 nights in Dec 2024

4/10 Poor

Wayne, brownsboro

Travelled with partner, Travelled with group
Liked: Cleanliness
The water in toilet ran continuously with no one coming to fix the entire time Breakfast that was included was a blueberry muffin (literally) The heat didn’t work in the rooms No house keeping for the 4 days
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bijou is the Best
Hotel Bijou, is excellent. It is a beautiful and well maintained facility. I especially appreciated the night staff who checked me in and took care of my needs on 12-16-24. I think his name was Paju and I apologize for misspelling his name. I am planning to return and continue to use this Hotel in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

milena

Stayed 2 nights in Nov 2024

6/10 Okay

Mariah

Liked: Cleanliness, property conditions & facilities, room comfort
Parking is Falsely Advertised
Pros: The hotel itself was nice for the price. It was clean and the art deco style gave it a picturesque feel. The beds were comfortable and the room had a smart TV which was a nice surprise. The staff were kind and held our luggage for most of the day of check-in. Cons: THERE IS NO PARKING AVAILABLE. This was falsely advertised. You have to either park on the street (in a sketchy area) or pay for an overnight garage. The area is surrounded by drug dealers, prostitutes, and a large homeless population. If you don’t mind dealing with those things, go for it. Also, the room was smaller than expected, but probably average for a city like SF. Overall, I had a good experience at this hotel, but I wouldn’t stay there again unless it was the only decent option, mainly because of the location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dreadlocempress

Sweet!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel Bijou in San Francisco! The welcome drink was a nice touch, and the hotel’s cleanliness stood out. While the surrounding area does have a number of houseless individuals, they were respectful, and the hotel thoughtfully provided earplugs to manage any noise. The location is fantastic—walkable to Union Square and plenty of shopping options. All in all, a wonderful experience!
Stayed 3 nights in Dec 2024

6/10 Okay

Prakriti Mohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaolei

Stayed 4 nights in Nov 2024

6/10 Okay

Gabriela, honolulu

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good value
Stayed 2 nights in Dec 2024

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a comfortable older hotel in a great location close to Union square and upscale shopping. We stayed 4 nights. San Francisco is a big city w a large number of homeless ppl around that area, but we felt safe. The front desk staff was exceptional. The service was amazing,very helpful, articulate and accommodating. Punya and Chris were the best. Punya went above and beyond to accommodate us.
Stayed 4 nights in Dec 2024

8/10 Good

Shelly R, Auburn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly
A great stay. All the staff were friendly and helpful, and both the public area and the room were clean and pleasant. It's in a very convenient location for both Bart & muni, with some good choices to eat nearby. It is in the middle of the city, so you will get street noise, but the hotel thoughtfully provided earplugs and it was usually quiet by eleven and didn't start getting noisy until about eight.
Stayed 5 nights in Nov 2024

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities
My room was excellent the staff was excellent the property was very clean even though that I have people outside but the room was very clean the place was very clean I have wine every day so yes I would definitely be coming back to that same Hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service, amenities
The Chris, the guy at front desk, he is nice and all the other staff as well, but the smell and area around the hotel is not worth staying, all halal food around, but nees to ask for it, If not necessary, pls dont stay here. Lot to say and lot of options of stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Keiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely with ornate decorations, a comfy bed with lots of pillows, a clean bathroom, and complimentary service to leave your bags before you check in and after you check out if you want to explore the city. The coffee provided at breakfast was good, too. My only complaint is the area directly outside the hotel was dirty and rather noisy but not unexpected considering we were right near Union Square. It’s a great location to stay at if you want to explore all the typical tourist attractions like the Wharf, Chinatown, the Metreon, SFMOMA, and Japantown.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very nice staff. However, the breakfast may be improved. Do it soon or call it something else.
Stayed 5 nights in Nov 2024

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice a just a few steps from Union Square. Dirty outside due to homeless activity.
Stayed 3 nights in Nov 2024

6/10 Okay

Charril

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff are very nice and accommodating especially Jimmy. The outside area though is smelly, dirty and. a lot of garbage scattered around. It is sketchy and unsafe as there a lot of homeless people outside
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful and very well kept. Staff was great and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Evelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun great, the A/C didn’t work too well. Other than that. It was a good experience.
Stayed 1 night in Nov 2024