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La Luna Inn, Ascend Hotel Collection

2.5 star property

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Photo gallery for La Luna Inn, Ascend Hotel Collection

Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2599 Lombard St, San Francisco, CA, 94123
  • Palace of Fine Arts
    ‪9 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Golden Gate Bridge
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Large Room)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Large Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

La Luna Inn, Ascend Hotel Collection

Hotel with free parking, a quick walk to Presidio of San Francisco
This smoke-free hotel features a microwave in a common area, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a fireplace at reception are on-site.
La Luna Inn, Ascend Hotel Collection offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at La Luna Inn, Ascend Hotel Collection. During your stay, you're just a quick walk from Presidio of San Francisco. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Presidio of San Francisco and 9 minutes on foot from Palace of Fine Arts
La Luna Inn, Ascend Hotel Collection offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. La Luna Inn, Ascend Hotel Collection also features a fireplace in the lobby, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

La Luna C-Two
La Luna C-Two San Francisco
La Luna Inn C-Two Hotel
La Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel
Luna C-Two San Francisco
Luna C-Two
La Luna Inn
La Luna Inn a C Two Hotel
La Luna Inn, Ascend Collection
La Luna Inn Ascend Hotel Collection
La Luna Inn, Ascend Hotel Collection Hotel
La Luna Inn, Ascend Hotel Collection San Francisco
La Luna Inn, Ascend Hotel Collection Hotel San Francisco

La Luna Inn, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 99 out of 209 reviews
Rating 8 - Good. 52 out of 209 reviews
Rating 6 - Okay. 32 out of 209 reviews
Rating 4 - Poor. 15 out of 209 reviews
Rating 2 - Terrible. 11 out of 209 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brianna

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found several cockroaches after staying for 1 night.
Stayed 5 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Be careful of greedy establishments

There was a major convention in the city and all hotels full. In the past this establishment would be called a motel. Parking very convenient. A good motel. They still need to follow the rules. i had to leave a day earlier; they maintained their greediness and took advantage of my paying in advance. Bad business, bad attitude, bad business practice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Colleen, South Lake Tahoe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, just a little noisy because it is next to the street.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Check in was easy, and personnel was friendly. No frills or thrills, just a bed for a night. Best part is the free parking.
Stayed 1 night in Jan 2025

4/10 Poor

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a baby roach in my room!!!
Stayed 1 night in Nov 2024

10/10 Excellent

john

Stayed 5 nights in Jan 2025

6/10 Okay

Kamal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

You can't put lipstick on a pig...

...but they did. I would say there's a misspelling, I think its the Ass-end collection. If they try to put you in the building next door, go check it out before you agree. AMAZING photographer, though!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Good Stay for One Night

Nice and clean, great location. Great service. Heater was loud when it was turned on, making it hard to hear the TV. Close to the street, therefore can hear some loud cars go by.
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Stayed 1 night in Jan 2025

10/10 Excellent

Avneet, Danville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here when my friend visiting from North Carolina. We had the best time walking to palace of fine arts from the hotel. Lots of great restaurants near by too. Great location and love the free included parking.
Stayed 1 night in Jan 2025

2/10 Terrible

Elbert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very run down and poorly managed. The room that I got was not expected and cleanliness wasnt there. I had to rebook my stay at another hotel, but this hotel also did not offer any refunds for unused nights. Terrible experience.
Stayed 3 nights in Dec 2024

4/10 Poor

Darby

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not as pictured

On the good side. The staff were nice, the bed was comfortable, and the location was great. Other than that, this was nothing like it is pictured. The bathroom was barely big enough for an adult to fit in. The shower was very dark as there was no light it and it was tucked in a corner. The first room we got had a broken toilet and the second room they then moved us too reeked of cigarettes. The bathrooms look nothing like the pictures in this add. There are not counter tops on or around the sinks and you can barely sit on the toilet unless you sit side ways as an adult. Also on top of that they deactivated our key card twice during our stay because they accidentally checked us out early, twice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

The hotel is convenient, closed to visitor sites. Rooms are clean. Free parking right outside the hotel rooms. It may be little noisy since it’s on a major road, but acceptable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay if you have the right expectations

If all you are looking for is a roof over your head, are not picky about cleanliness, and to be close to the Presidio, this property is fine. However, if you are looking for the cute, updated boutique Inn that you think you are booking, this property is NOT it. The rooms have the warmth and comfort of a Red Roof Inn and are the size of a shoe box- do not put more than two people in a room. It did the job for what we needed, and the staff were nice, but I would not stay here again.
Stayed 3 nights in Dec 2024

4/10 Poor

Elbert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Nagarjuna

Stayed 1 night in Dec 2024

8/10 Good

Ariana

Not a bad place for a night or two, it was just what we needed to be located in Marina District. No frills whatsoever.
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
So much to like: good location, great room rate, free parking, clean and updated room. What pulls down this rating? Could hear the TV next door until 2am, and then the TV on the other side came on at 6am. After a very long drive and need for a good sleep, this really marred the stay.
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Youssef

Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Large old rooms with some updates
Stayed 4 nights in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jose Dejesus Jr Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth to get in and out of the place with no trouble
Stayed 2 nights in Nov 2024