Palihotel San Francisco

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Lobby sitting area
Exterior detail
Suite, 1 King Bed (The King Suite) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
417 Stockton St, San Francisco, CA, 94108
  • Union Square
    ‪2 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪4 min walk‬
  • Palace Hotel
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

Standard Room, 1 Queen Bed (The Queen)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (The King Suite)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (The King)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (The King Suite ADA)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (The Two Bedroom)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Palihotel San Francisco

Beaux Arts San Francisco hotel in Union Square with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palihotel San Francisco. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • 13 minutes by foot from Moscone Convention Center and a 3-minute drive from Lombard Street
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palihotel San Francisco. For a fee, parking is available. A complete renovation of Palihotel San Francisco was completed in October 2019.

This Beaux Arts San Francisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (85 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 440 reviews" "
Rating 8 - Good. 105 out of 440 reviews" "
Rating 6 - Okay. 40 out of 440 reviews" "
Rating 4 - Poor. 31 out of 440 reviews" "
Rating 2 - Terrible. 24 out of 440 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

jonathan

Business traveller
Disliked: Staff & service, room comfort
Disengaged staff and lacking natural light
I've stayed at several Pali locations, most recently in LA. This property is dark and lacks natural light. Some of that can't be helped. The staff was utterly lacking in customer service or caring for that matter. When I asked for a couple glasses I was told to us our coffee cups. We asked for a couple coffee pods, we were told housekeeping wasn't in and they would send some up, they never arrived. Feels like something the front desk person could have handed out from a drawer and made that easy. Overall just lackluster experience, staff just didn't care and couldn't be bothered.
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Old timey and quaint. Particularly loved the old elevator. Staff were all very nice and facilities were clean and tidy.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Stayed 2 nights in Sep 2024

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Craig, Centralia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff so helpful and friendly. Good location to getting around the city. There was a strike at another hotel and drums and noise was pretty loud, not any of Palihotel. I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay right in the heart of the city! So cute and quaint
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Thank you for everything!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jem

Stayed 2 nights in Oct 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service
When we arrived at the property we were met by Lovely, who much like her name was a pleasure to speak to. The room we had booked had an issue with the air and as the temperature inside was 87°F and had not cooled after we left for dinner I went at let Lovely know and she kindly moved us to another room. The new room was significantly smaller, but we were just happy to have cool air and it was away from the front of the building where there was a lot of noise with the protests outside the Grand Hyatt. The elevator was very slow (due to it’s age) which made it quite difficult getting to and from our room as we did have to wait a while with other guests using it too. Overall we had a pleasant stay.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, staff & service
We stayed her in July and the room was very nice & clean. The area was prefect and walking distance to shops and the nightlife. My only issue was that the air conditioner in our room wasn't working, so our room was a bit stuffy, and we couldn't switch rooms as they were sold out. Thank you to the hotel management for offering us a discount on the air conditioning issue. I would stay here again as long as the air is working.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nick

Travelled with family
Liked: Staff & service, room comfort
ok
The location of the hotel is fine. Close to everything. However, we doubt whether we are confusing "old and worn" with "vintage". We think the hotel appeared quite worn. The staff on site was incredibly nice and helpful. I give them 5 stars because they do it really well! The rooms were nice. Really good beds. The shower handle was loose and fell off. One of our sheets was torn in two places. It seems very strange that we did not notice or respond to this. Secondly, we booked a hotel for 3 adults, but we only had towels for 2. We got extra without any problems, but it's just strange that it wasn't included from the start.
Stayed 4 nights in Oct 2024

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Brianne

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property has no air conditioning. They lied and said they would move me to a room with AC to avoid me leaving the hotel, however both rooms were 89 degrees with broken AC and no windows. Bar and restaurant including room service are not open yet, which is fine for a new property, but no AC and no fresh air in small rooms is unacceptable. From a safety perspective I would never stay here again because the elevator doesn’t require a key card and the neighborhood is sketchy and the front desk and hotel in general is understaffed.
Stayed 1 night in Oct 2024

10/10 Excellent

Liam

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a return customer here… love the rooms, central location, and staff. Quirky & breezy atmosphere - so much better than a big chain hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Gian Maria Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This time the room wasn’t very clean (hair everywhere) but the room was quite and the price/ location great
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin

Liked: Staff & service, property conditions & facilities
Close to a lot of things to do in the city. A bit noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Colton

Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, love the color schemes & decor. WONDERFUL staff, very nice and the housekeeping service on my 6th floor room was excellent-thank you for keeping the coffee pods plentiful. Will return!
Stayed 3 nights in Sep 2024