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VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, dressing gowns

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel with a 24-hour front desk, a quick walk to Warfield Theatre
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Other amenities include a business centre, free use of bicycles and concierge services. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, designer toiletries and hairdryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Staypineapple, An Elegant Hotel, Union Square's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like a coffee shop/cafe, a snack bar/deli and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a bite to eat at the coffee shop
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Warfield Theatre and Grace Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business centre. Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in common area, and concierge services.

This San Francisco hotel is smoke free.

Pineapple Espresso – This coffee shop only serves light fare.

Languages

English, Filipino, Spanish

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pineapple Espresso

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hidden fees…
Checked us in. Said everything was “good to go.” They gave us free drink tickets to use at the bar. Came down to the bar only to find out they didn’t actually have one…. Then got a call 5 mins before we left and were told “hey, you owe us money. You have to come pay a fee we didn’t tell you about when you checked in.” What a terrible way to send us on your way. $48 “resort” fee they they never told us about, and then begged us to pay on the way out the door. Stay somewhere else. It’s also in a pretty rough neighborhood.
Stayed 1 night in Aug 2024

10/10 Excellent

JESSICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kabuto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bed is very comfy definitely I will come back
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated comfortable stay
Stayed 7 nights in Aug 2024

8/10 Good

Roger, Woodway

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Alas the elevators out of order on arrival, room was on 7th floor :-( Staff were great, but even so. Also slightly odd encounter with truck driver randomly parked outside, seemed suspicious. Room was good though, comfy.
Stayed 6 nights in Jun 2024

6/10 Okay

Adam

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Jul 2024

2/10 Terrible

Salisa

Stayed 1 night in Jul 2024

10/10 Excellent

Christine M Petetson

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Lo

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
The room smelled like sewage, the business next door was extremely loud and i couldnt sleep 2 nights. The guy at the front counter was rude. The ceiling had sagging paint and was cracked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gordon

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Jul 2024

8/10 Good

Antony

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Syndle Marie

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator was broken, had a great room! On the 7th floor.... but the amazing staff helped with the bags!
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Stayed 1 night in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Jul 2024

6/10 Okay

Katrina Tuioti

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful! The front desk staff were very friendly, helpful and knowledgeable of the surrounding areas in SF. I’m looking forward to visiting again.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Staff & service
Staff were very friendly and helpful. Beds were comfortable. Rooms are extremely small . We did not get the room we had reserved due to HVAC issues . Was given a discount off our room. Elevator was broken which was difficult to carry our suitcases down from the fourth floor
Stayed 4 nights in Jun 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean, convenient location. Staff was so friendly and kind! Definitely would recommend.
Stayed 5 nights in Jun 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness
Hotel was well furnished and room well equipped. Lift was not working for much of our stay, which was a problem as we were on the 4th floor and are senior citizens. Communication difficulties at time and we found the complimentary coffee was cold and the milk curdled.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! Loved the welcome drinks and overall atmosphere of the hotel. Only bad thing was the location where a lot of homeless people can be found outside, but the hotel itself exceeded my expectations.
Stayed 1 night in Jun 2024