SureStay by Best Western San Francisco Marina District

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western San Francisco Marina District

Desk, laptop workspace, iron/ironing board, free WiFi
Point of interest
Exterior
Point of interest
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
1940 Lombard St, San Francisco, CA, 94123
  • Union Street
    6 min walk
  • Fort Mason
    12 min walk
  • Ghirardelli Square
    16 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    34 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay by Best Western San Francisco Marina District

Hotel with free breakfast, near Fort Mason
Along with a microwave in a common area, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western San Francisco Marina District. During your stay, you're just a quick walk from Union Street. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Fort Mason and a 2-minute drive from Presidio of San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly SureStay by Best Western San Francisco Marina District. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 161 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 182 reviews" "
Rating 8 - Good. 65 out of 182 reviews" "
Rating 6 - Okay. 28 out of 182 reviews" "
Rating 4 - Poor. 24 out of 182 reviews" "
Rating 2 - Terrible. 5 out of 182 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Stacy

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Olga, Lima

Liked: Cleanliness, staff & service
Good location, great for short stay. Staff at front desk very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice except the hall lighting was too bright at night.
Stayed 2 nights in Aug 2024

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was situated on the road side, thus a little bit noisy. Proximity of restaurant appreciated. Parking appreciated.
Stayed 2 nights in Aug 2024

8/10 Good

Carmela Ann

Liked: Staff & service, property conditions & facilities, room comfort
Saw some Roaches in the room
Stayed 3 nights in Aug 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, room comfort
SF marina hotel
The room cleanliness is okay. Parking in the premises was very limited, so we tried to only go out with the car if necessary. Otherwise it's 1st come 1st serve only. This place is not old people (senior citizens) friendly. There's no elevator. The rooms are on the 2nd and 3rd floors only. The ground floor is used for parking.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Farhang

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Min

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Juvy Sherveik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman that checked us in was very nice. And he went out of his way to help up with the bus schedule.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noviette

Liked: Cleanliness, staff & service, property conditions & facilities
The propriety was ok,but only one problem I was concerned about is that the noise when people get in or out of the stairs, they doesn’t care about other people’s so much noise.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ishita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was a very easily accessible place, i loved the breakfast options, the room was big and clean and the staff were very helpful too. The faucet joint was leaking and i told them about it and they fixed asap. The housekeeping also made sure our bed was made and towels were changed. Overall we had a great experience.
Stayed 4 nights in Aug 2024

6/10 Okay

Winston

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean and bed was comfy. Some room amenities like soap and hair dryer were not good though. Staff was very nice. However the breakfast doesn't actually have hot breakfast I think, just basic milk/coffee and cereal and some snacks. But the cleanliness and comfort made it pretty good overall, and there were many restaurants nearby.
Stayed 4 nights in Aug 2024

4/10 Poor

XIONGMEE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

teressa

Travelled with partner, Travelled with group
Liked: Staff & service
a convenient, safe stay. Especially for the price! However - the noise travels easily here, the doors have big gaps, and the people staying were def at bars / came back loudly and late (no judgement) so it was hard to stay asleep!
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities
Refrigerator did not work no safe and rooms ram out of toilet paper
Stayed 4 nights in Jul 2024

10/10 Excellent

Chip

Stayed 1 night in Jul 2024

8/10 Good

IVAN, SAN RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy J Long

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
The gentleman at the front desk was very helpful even before I arrived and was willing to guide me in how to find parking when I got there. Breakfast was simple but sufficed. Would've been nice to have body wash with the shampoo and conditioner they offered but they just were simply waiting on the shipment. Loved the option to text the front desk with any needs. The lot was TINY (about 12 spots) but there's sufficient free street parking. Close to about everything, walking distance to a lot or restaurants, the wharf and Chinatown. Rooms were bright, cheery and clean. Would recommend it for the service, value and location.
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
Great location to hit Fisherman's Wharf. Rooms are ok, but beds and sheets were outstanding. We slept well.
Stayed 1 night in Jul 2024

6/10 Okay

Valentina

Travelled with family
Conveniently located
Stayed 1 night in Jul 2024

4/10 Poor

Celina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024