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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
Point of interest
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1940 Lombard St, San Francisco, CA, 94123
  • Ghirardelli Square
    ‪16 min walk‬
  • Lombard Street
    ‪17 min walk‬
  • Palace of Fine Arts
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay by Best Western San Francisco Marina District

Hotel with free breakfast, near Fort Mason
Along with a microwave in a common area, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western San Francisco Marina District. During your stay, you're just a quick walk from Union Street. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Fort Mason and a 2-minute drive from Presidio of San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly SureStay by Best Western San Francisco Marina District. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 161 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 292 reviews
Rating 8 - Good. 96 out of 292 reviews
Rating 6 - Okay. 46 out of 292 reviews
Rating 4 - Poor. 30 out of 292 reviews
Rating 2 - Terrible. 11 out of 292 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and excellent
Stayed 1 night in Dec 2024

6/10 Okay

Maria Joji

Travelled with family
The property is old, and the open space outside the rooms gets wet when it rains. The water accumulates and can cause accidents, as it's slippery. The free breakfast is the same food every day, cereal, pancakes, and fruits, and sometimes no more food left. Anyway, the property served its purpose for sleeping and for basic necessities with no other amenities available.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tawnnia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jun

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Steven, Reedley

Travelled with group
Liked: Amenities
The only thing was that we had ants by the last day coming in from the ceiling other than that the starches great and the staff was very courteous
Stayed 3 nights in Dec 2024

8/10 Good

Navneet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the property is good for its convenience as it is close to major landmarks and value for money. Linen could be cleaner and stain free. Staff was super friendly and very helpful!
Stayed 2 nights in Dec 2024

2/10 Terrible

DANIEL

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The brreakfast was terrible . Only one waffle machine and you have to make a long line to make one waffle and that’s all the breakfast you will get. Employees were friendly but building is old and smells like humidity everywhere. Don’t go
Stayed 7 nights in Dec 2024

8/10 Good

Reyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sandeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with accessible locations and reasonable price.
Stayed 5 nights in Dec 2024

4/10 Poor

Elaine

Disliked: Staff & service
Beware - parking is first come first serve basis.
Upon arrival there was no parking available. They have a sign at the counter saying first come first for parking. However, they claim this is stated on the online reservations. This is not true.
Stayed 1 night in Dec 2024

8/10 Good

Deven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cedric

Stayed 1 night in Dec 2024

8/10 Good

Carlos

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
It was alright
It was good. I didn’t like the fact that receptionist told me he would save my parking spot when I picked up my wife at airport at midnight. I got back and it was gone. He was dishonest. Lastly a long hair in tub well showering.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great parking
Clean room, Nice staff, great safe parking if you get there in time to grab a spot.
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Stayed 2 nights in Nov 2024

8/10 Good

Elsa R

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ho Yan

Stayed 1 night in Nov 2024

8/10 Good

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 1 night in Dec 2024

6/10 Okay

Leoraine

Liked: Staff & service, amenities
It was all okay however the noise from the outside of the room was a little loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Harry and the other staff at counter were very nice and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exploring San Francisco ca
It was a nice place, my first time in San Francisco CA Glad I found this place
Stayed 3 nights in Dec 2024

4/10 Poor

Paing Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but expect alot of noise!!!!
Stayed 1 night in Dec 2024