The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Reception
40-inch LCD TV with cable channels, TV
Reception
Standard Room, 1 Queen Bed (No Resort Fee) | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
524 Sutter Street, San Francisco, CA, 94102
  • Union Square
    2 min walk
  • Westin St Francis Hotel Glass Elevators
    2 min walk
  • SF Masonic Auditorium
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    14 min drive

Room options

Room, 1 King Bed (No Resort Fee)

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Single Bed (No Resort Fee)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Queen Bed (No Resort Fee)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed (No Resort Fee)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed (No Resort Fee)

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed (No Resort Fee)

  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Queen Bed (No Resort Fee)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed, Refrigerator (No Resort Fee)

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds (No Resort Fee)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 2 Single Beds (No Resort Fee)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
This smoke-free hotel features coffee/tea in a common area, a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of The Cartwright Hotel - Union Square BW Premier Collection's walkable location. During your stay, you're just a quick walk from 450 Sutter Building. Enjoy features like free WiFi in public areas, plus a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the area's walkability and the clean guestrooms
  • Just a 3-minute drive from Oracle Park and a few minutes from Lombard Street
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1007 reviews" "
Rating 8 - Good. 280 out of 1007 reviews" "
Rating 6 - Okay. 83 out of 1007 reviews" "
Rating 4 - Poor. 34 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Choi Ka

Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient clean hotel with character.
The hotel was very clean and updated. Really cool old hotel with character but also modern and very clean. Front desk staff and super nice and we appreciated the coffee and tea in the morning.
Stayed 2 nights in Sep 2024

8/10 Good

brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny room, a/c super loud and clunky. I'll be back
You gotta step outside to change your mind in that room, it's so small. Not much room for luggage and walking. The old window A/C in my room as too loud to run though, so annoying and obnoxious. Had have the window open instead. The parking is more than they say it is too. Front desk was very helpful checking us in and parking up front while unloading. They need better creamer for their coffee, not just plain, they need french vanilla or something to make it taste better. Overall I'd come back if they keep the prices low.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 6 nights in Sep 2024

4/10 Poor

Dominic

Stayed 2 nights in Aug 2024

10/10 Excellent

June

Stayed 1 night in Sep 2024

6/10 Okay

Natwatoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I couldn’t use a hair dryer because it’s really dirty at the back and so old. The hallway is smelly all the time.
Stayed 2 nights in Sep 2024

8/10 Good

Mary June

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Amber Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small! But I loved this place!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Stayed 3 nights in Aug 2024

6/10 Okay

Kole

Travelled with partner
Liked: Cleanliness
I liked the older feel to the place and the room was nice. However, it was a little outdated with no fridge and a pretty old tv that didn’t allow for external streaming services.
Stayed 2 nights in Aug 2024

10/10 Excellent

ISAI

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay . It was close to everything and the staff was friendly and gave us suggestions on places to go
Stayed 5 nights in Jun 2024

10/10 Excellent

Gayatri Mounish Kumar

Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Maria Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ultra small my suitcase barely fitted everything else is good
Stayed 6 nights in Jun 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reasonably priced.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean, comfortable, staff, extremely friendly, helpful, accommodating. Lobby very cozy. My only criticism is that the room doors are very heavy, this was a bit challenging, traveling with elderly parents with walkers. Overall would definitely stay again, enjoyed the accommodation very much, location was fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Excellent location. Looking forward to coming back.
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, nice and clean rooms. Josh was helpful and awesome at the desk.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joselin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good customer service ! Helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Edward, the night agent provides top notch customer service. Perfect location with a Walgreens across the street. Small but very well appointed room and we had a lovely dressing area that was a fun surprise. Very charming and clean. Would absolutely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024