The Herbert Hotel

2.5 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Herbert Hotel

Front of property
Free cots/infant beds, rollaway beds, free WiFi, bed sheets
Interior detail
Front of property
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
161 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Warfield Theatre
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪13 min drive‬

Room options

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

Economy Room, 1 Queen Bed, Hallway Bathroom

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 3
  • 1 Queen Bed

Economy Room, 2 Twin Beds, Hallway Bathroom

  • Sleeps 3
  • 2 Single Beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 3
  • 2 Queen Beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Seasonal)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
This hotel features concierge services, laundry facilities and tour/ticket assistance. WiFi in public areas is free.
The Herbert Hotel offers 99 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Our customers tell us they can't get enough of The Herbert Hotel's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Union Square and 12 minutes on foot from Moscone Convention Center
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Hotel Stratford, 242 Powell Street, San Francisco, CA 94102
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1004 reviews" "
Rating 8 - Good. 363 out of 1004 reviews" "
Rating 6 - Okay. 198 out of 1004 reviews" "
Rating 4 - Poor. 86 out of 1004 reviews" "
Rating 2 - Terrible. 100 out of 1004 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean. The staff is always willing to help, very accomodating. We had a great time, will go back
Stayed 3 nights in Oct 2024

8/10 Good

Vanee

Travelled with group
Liked: Property conditions & facilities
Small room, no front desk in the same place but cheap so it did its job
Stayed 4 nights in Oct 2024

2/10 Terrible

FELIPE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DONT stay in this hotel! They don’t do anything for guests. Trash stays everywhere and rats coming and going
Stayed 1 night in Oct 2024

2/10 Terrible

FELIPE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody cleans the room, there is no new towels, don’t change sheets, nothing is cleaned
Stayed 10 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 5 nights in Oct 2024

10/10 Excellent

Alexis

Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness
I got this room on discount with Expedia otherwise the place is just too expensive for me to afford. Most middle class people would say that $140 per night is too much for such a simple room. There is no way to make a cup of real coffee, no wash clothes or hand towels. No ice machine for cold drinks. No micorwave to be found anywhere. The fridge is on that are found in dorm rooms at colleges. Strange noises at night. Could it be the heating system that turns on at around 3am? All of the hotel staff work at a hotel across the street one block away. Check in at the other hotel and check there. No one to be found on staff at the Herbert Hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Felicia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location and Service- Not much more.
Scratchy towels, no AC and slow Wifi. Luckily the weather is good in October so we immediately opened the windows to get some air. The bed is awful! We could feel all of the springs. And the toilet was broken. We had to keep fixing the plug to get it to flush. However the girls at checkin were great! Customer service and location makes this hotel. Also the bottles of soap and shampoo were watered down. One bottle was broken. Just a lot of little things could have made this place better.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roop

Stayed 2 nights in Oct 2024

6/10 Okay

Griselda

Stayed 4 nights in Oct 2024

6/10 Okay

Emilee

Travelled with partner
Liked: Cleanliness, staff & service
It was an okay hotel to spend a couple nights. It was clean, quiet, and convenient for public transportation. They only gave us 2 towels, zero hand towels, and don’t expect any extras in the room. It’s good for a bed!
Stayed 2 nights in Oct 2024

6/10 Okay

Zeline Tricia

Liked: Cleanliness
Disliked: Staff & service
I like the location and the fact that it's near the cable cars and right next to Walgreens. The bathroom floor felt pretty dirty though, and I had to buy my own toilet paper. The room felt pretty hot with just the ceiling fan and no aircon. My bathroom was connected to another room, which was kinda weird even if it was locked so theh couldn't come in from their side. I could hear them pretty clearly from the bathroom, so it really felt like my bathroom lacked privacy.
Stayed 5 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness
Disliked: Staff & service
The property is in a good location to getting to places you want to see! There are no staff at this location but at a sister hotel about 100 feet away. This is where you check in. You can hear people in the room next door. Overall great place to sleep & shower!
Stayed 4 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Paola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible place to stay, smells old and like pee. This place gives you a horror vibe. Please don’t stay at the Herbert hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, theres no receptionist at the lobby so you have to contact the stratford hotel and collect your keys from there. No luggage storage service.
Stayed 7 nights in Oct 2024

4/10 Poor

NAVEEN

Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Dmitry, Pullman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite room in excellent location. Check-in hapens in a different building just across the street. I am very satisfied with the stay.
Stayed 1 night in Oct 2024

6/10 Okay

Samuel

Liked: Amenities
Too many homeless. Not a bad hotel though
Stayed 3 nights in Sep 2024

8/10 Good

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue solo una noche pero estuvo muy bien. En el corazón de SFO.
Stayed 1 night in Sep 2024

6/10 Okay

Madheline

The hotel is okay. Not terrible, but not great either. It’s right in front of the cable car, so it gets noisy. Also, nothing bad happened, but the area around the hotel isn’t the nicest or safest.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Excellent priced hotel, in the middle of everything! So easy to get to any vuses, walk to shoping, dining or drinking. We did have to walk to another hotel to check in, but it took literally a minute to get there, as it was right across the street. Our room was ready when we arrived 4 hours early and we got checked right in, which was awesome!
Stayed 3 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I generally really liked this hotel, love the old "styling", my biggest inconvenience was that Wifi was TERRIBLE I had to work bit during my stay, so ended up working from a small bench in a very small lobby. The only other thing I'd mention about the hotel itself is that there is no staff in it, everyone is over at the stratford. The area itself feels a bit unsafe at night, but it is close to everything.
Stayed 2 nights in Sep 2024