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The Jay, Autograph Collection

4.0 star property

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December 2024
January 2025

Photo gallery for The Jay, Autograph Collection

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Lounge
Breakfast, lunch and dinner served
Executive Room, 1 King Bed, Non Smoking, Bay View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
433 Clay St, San Francisco, CA, 94111
  • Embarcadero Center
    1 min walk
  • Ferry Building
    7 min walk
  • Palace Hotel
    10 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    17 min drive

Room options

View all photos for Premier Room, 1 King Bed, Non Smoking, View

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Non Smoking, View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, View

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Non Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Bay View

Executive Room, 2 Queen Beds, Non Smoking, Bay View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Non Smoking, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Bay View

Executive Room, 1 King Bed, Non Smoking, Bay View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Bay View

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking, City View

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Jay, Autograph Collection

Hotel with a 24-hour fitness centre, steps from Embarcadero Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and conference space. Housekeeping is available on request.
The Jay, Autograph Collection offers 360 accommodations with laptop-compatible safes and complimentary dressing gowns. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Jay, Autograph Collection. During your stay, you're just a quick walk from Embarcadero Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Embarcadero Center and 14 minutes on foot from San Francisco Museum of Modern Art
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 13447 square feet (1249 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Jay, Autograph Collection. Parking is available for a fee. A complete renovation of The Jay, Autograph Collection was completed in November 2023.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 9:00 AM.
Third Floor Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 85.50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; USD 35 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Third Floor Restaurant

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13,447 square feet of conference space
  • 15 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85.50 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Motorcycle parking is not available at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meridien Hotel San Francisco
Meridien San Francisco
San Francisco Meridien
Le Meridien San Francisco Hotel San Francisco
San Francisco Le Meridien
Meridien San Francisco Hotel
Le Meridien Marriot San Francisco
Le Meridien San Francisco
The Jay, Autograph Collection Hotel
The Jay, Autograph Collection San Francisco
The Jay, Autograph Collection Hotel San Francisco

The Jay, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 192 reviews" "
Rating 8 - Good. 17 out of 192 reviews" "
Rating 6 - Okay. 8 out of 192 reviews" "
Rating 4 - Poor. 6 out of 192 reviews" "
Rating 2 - Terrible. 2 out of 192 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clarisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience!!! The model art deco room was very clean and so comfortable. We forgot our toothbrushes and they kindly sent some to our room. I will be staying there again and again whenever I’m in San Francisco.
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that they were able to decorate my room for a romantic night with my partner!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

8/10 Good

henri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful customer service, great location
Stayed 1 night in Aug 2024

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room at an amazing price!
Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.
Stayed 1 night in Aug 2024

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room at an amazing price!
Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.
Stayed 1 night in Aug 2024

10/10 Excellent

Bethanie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! We will be back for sure!
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a last minute booking when I had to change my plans. The room (double queen) was beautiful, finished to an excellent standard with lots of touches in the detail to make it feel like a luxury option (size, furnishings, lighting, corner floor to ceiling window, huge tv, bathroom facilities, late checkout, range of in-room drinks and snacks). These in room sundries were relatively high cost but were optional and pricing was clear. We didn’t have much need to interact with staff but everyone was courteous at checking in/out. The only reduction I noted in the star rating was location, and this was because there was little around that was open when we were there (not a surprise in the financial district on an evening). It did feel safe to walk around. We would definitely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Darin, Visalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and elegant rooms. Wonderful views of the bay to boot. The food was exceptional as was the staff.
Stayed 1 night in Aug 2024

4/10 Poor

June

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Milly, San Bernardino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. Our room was very nice, our dining experience was enjoyable, and the staff were very helpful. We will definitely be returning on our next family trip to San Francisco!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shujia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudio, Burbank

Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with plenty of amenities, great location, gorgeous views. Close to downtown, North beach, Union Square, and the amazing Ferry Building. Clean and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff was super helpful and welcoming.
Stayed 1 night in Jul 2024

6/10 Okay

Angeline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a Recommended Hotel in SF
My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jul 2024

10/10 Excellent

Joh

Stayed 1 night in Jul 2024

6/10 Okay

diane, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the executive suite with a bay view which was very missed leading. The room faced the city first and the front desk representative explained that building 1900 was all of the bay. There was no sofa and no view of the bay. Beside that it was very noisy you could hear the cars playing loud music at night and your neighbors using their bathroom. Positive the rooms are clean and the beds are extremely comfy.
Stayed 1 night in Jul 2024

4/10 Poor

Dan

Travelled with family
Liked: Amenities
As a Marriott card holder and member I did not feel this property’s staff offered next level service. I felt as if they were reading a script. Additionally the restaurant and lounge hours are not the same as listed on the Marriott app. we had to shift plans last minute. Many more options in SF for better value
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024