Hotel with a 24-hour front desk, near Golden Gate Park
This smoke-free hotel features a 24-hour front desk, a garden and free WiFi in public areas. Other amenities include multilingual staff. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Haight Street. Features include free WiFi in public areas.
Free Wi-Fi (speed: 25+ Mbps)
Amenities include multilingual staff
Guests have great things to say about the helpful staff and the location
14 minutes by foot from Kaiser Permanente Medical Center and a 3-minute drive from Golden Gate Park
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.
This San Francisco hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Multilingual staff
Outdoors
Garden
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
32-inch smart TV with satellite channels
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Property is also known as
The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco
The Metro Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 143 out of 200 reviews" "
10 - Excellent
143
Rating 8 - Good. 36 out of 200 reviews" "
8 - Good
36
Rating 6 - Okay. 18 out of 200 reviews" "
6 - Okay
18
Rating 4 - Poor. 2 out of 200 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 200 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.8/10
Staff & service
7.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Chris
Travelled with partner
19 Aug 2024
Liked: Cleanliness, staff & service
The bathroom was extremely small, but functional. Really cool fan in the room, but it did not operate properly.
Hallways in this hotel smelled like vaping smoke and weed! The front desk person greeting us, had just come back from a smoke break, and it made the entire lobby, hallway/steps smell like it. Or room was clean and opening the windows made it so much better.
mariana
Stayed 5 nights in Jul 2024
6/10 Okay
Verified traveller
Travelled with family
30 Jul 2024
Liked: Cleanliness, room comfort
Nice staff. Effective use of space. Clean. Comfortable bed. Small room. No view. TV difficult to operate.
Friendly little spot in a lovely walkable neighborhood. Very clean room and bathroom. We had a room with a window into an internal air shaft thing which was great for getting cool air in at night while still keeping it quiet in the room. Nice little back patio tucked into the trees.
We stayed here over night moving my daughter home. We had a car full of stuff. The front desk guy was incredibly helpful to us. He went out of our way to make sure her belongings were secure and we could find a safe parking spot. The location is great - it's just in the city and I wouldn't leave a bunch of stuff in your car in any city! The woman working in the morning was equally helpful. Thank you! You made our stay!
The place was great - it's not fancy, but it was clean, it seemed well-maintained, and had character. I'd stay here again.
katherine
Stayed 1 night in Jun 2024
10/10 Excellent
Morgan
17 Jun 2024
Everyone was wonderfully kind and even allowed me to use their lobby charging space once I was checked out. I had a great stay and would recommend!