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Touchstone Hotel - City Center

2.5 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Point of interest
Point of interest
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • SF Masonic Auditorium
    ‪6 min walk‬
  • Warfield Theatre
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪18 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 2 Double Beds

  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the value of their stay and the area's walkability
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 6:00 AM to midnight; USD 40 per night; discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 40 per night (545 ft away; open 6:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 210 out of 422 reviews
Rating 8 - Good. 106 out of 422 reviews
Rating 6 - Okay. 55 out of 422 reviews
Rating 4 - Poor. 26 out of 422 reviews
Rating 2 - Terrible. 25 out of 422 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brad

Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Rooms bit small
Stayed 4 nights in Oct 2024

10/10 Excellent

Yingtao

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The alarm was triggered without smoke. It was noisy. Other than that, everything was good!
Stayed 5 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel with a deli attached. Juliet is wonderfully helpful.
Stayed 7 nights in Nov 2024

6/10 Okay

TEHANA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are okay, but the hotel is old and dingy. Staff service was okay. I appreciate the fact that they gave me a refund when I decided to move to a better hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabel, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is awesome and very helpful. Dinner adjacent has very good breakfast. Older property and very firm and small bed. Room was clean. Overall good choice for the price.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful
Stayed 7 nights in Nov 2024

2/10 Terrible

lydia

Disliked: Staff & service
Worst people
I would put zero stars if I could. They kicked us out for no probable reason, finally, my thinking it was because of race . Worst hotel and customer service especially the owner, he should not run this business.
Stayed 2 nights in Nov 2024

8/10 Good

Katelyn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
area didn’t feel safe at first, but it ended up not being too bad. the room was really small, but comfortable enough. no fridge or microwave. the floor seemed a little dirty but I just wore socks the whole time. there was a weird dent in the wall above the bed. i was only there to sleep so it was convenient and nice enough. nice staff!
Stayed 2 nights in Nov 2024

6/10 Okay

Panatda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

The value for the property and the location is unbeatable. Yes, it’s an older hotel, so as many reviewers have commented, it has a bit of a musty smell in the hallways. The room, however, was clean, quiet and comfortable. Staff is super friendly. If you are looking for great value and a very accessible neighborhood I highly recommend the Touchstone Hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Duc vinh

Stayed 3 nights in Oct 2024

6/10 Okay

Marcelle

Business traveller
Liked: Cleanliness, staff & service
Clean but simple
Quick over night stay for business and don’t want to pay 350 for a room. This hotel was priced right but the old “ get what you pay for” should be taken into consideration. Small room, very firm double bed with basic sheets and cheap mattress. However the place was clean and there were even some toiletries. The shower was quite old and showed its wear. I thought it was dirty at first but realized it was just etching and deterioration. The staff at the desk were kind and pleasant and for a quick night sleep it was fine. If you re looking for luxury, skip this place. It’s basic but clean and adequate.
Stayed 1 night in Oct 2024

8/10 Good

Bobby

Stayed 2 nights in Oct 2024

10/10 Excellent

Mackenzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Louis

Business traveller
Stayed 2 nights in Sep 2024

6/10 Okay

DANIELA CECILIA VEGA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location for tourists. Very slow draining tub and the toilet didn’t always refill itself with water. Staff was very kind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value Comfy beds Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great value for the money I paid.
Stayed 6 nights in Oct 2024

10/10 Excellent

Karl Erik Anton

Stayed 2 nights in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice clean room. The hotel had no cable channels. Bathroom nice. A refrigerator and microwave would be a plus.
Stayed 1 night in Oct 2024

8/10 Good

Francy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place! So beautiful and charming! The staff was so accommodating, and the breakfast was exceptional! would highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
We really enjoyed this hotel, mostly because the staff were so kind and helpful, and the beds were so comfortable. It was HOT, and our room was pretty hot but the fan helped. I think I'll be back.
Stayed 3 nights in Oct 2024

2/10 Terrible

jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a terrible place for staying, dirty, noisy, no AC.
Stayed 1 night in Oct 2024