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Touchstone Hotel - City Center

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Point of interest
Front of property
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    5 min walk
  • Cocobang
    1 min walk
  • Powell St & Geary Blvd Stop
    4 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    18 min drive

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 2 Double Beds

  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from SHN Curran Theatre. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 384 reviews" "
Rating 8 - Good. 96 out of 384 reviews" "
Rating 6 - Okay. 52 out of 384 reviews" "
Rating 4 - Poor. 24 out of 384 reviews" "
Rating 2 - Terrible. 23 out of 384 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Chasity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Christina

Travelled with group
The room was small but nice and very clean. The staff especially Juliet was excellent. It was close to union square. The only thing to be wary about is the area at night. I still walked around but it did not feel safe and lots of homeless around. Good for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Sherri-Anne Mew Quon

People!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took care of me and recommended me amazing places. And its also located in an amazing place.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff , they were amazing.
Stayed 3 nights in Sep 2024

8/10 Good

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the cost. Parking was hard to follow, I wish they would let us know how parking works ahead of time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jolaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Especially Martina , from the front desk. Very helpful and so was the full staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room we stayed in. The staff was incredibly knowledgeable !
Stayed 2 nights in Sep 2024

6/10 Okay

Abdulgader

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot of nocks on walls next room which seems to be service in the morning for the two nights, the room supposed to be double but it’s extremely small, not enough closet space for 2 people, the weirdest thing that the sink is very small that the water spreads out, the shower is okay,
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had unfortunately left an sentimentally important clothing item in my room, hanging up, when i checked out. I returned a few hours later, and whike the staff was kind enough to check for it, the item was gone. I can only assume the employee who cleaned the room threw it away or took it as their own. It's unfortunate you cannot trust people these days.
Stayed 1 night in Sep 2024

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel surprised me for sure. i was not expecting it to be that clean for a hotel that is so affordable and in the middle of everything touristy-wise. it had a nice sitting area/mirror for me to do my makeup, it was perfect. for the price, its clean and not sketchy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tuugafue

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was really nice n very helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay 😊 Juliet was amazing
Stayed 2 nights in Sep 2024

2/10 Terrible

Danielle

Stayed 2 nights in Aug 2024

2/10 Terrible

Leah

Stayed 4 nights in Aug 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The old school flare and decor was inviting and the room was spacious yet cozy. The bed was comfortable. Within walking distance to Union square and lots of dining, shopping and transportation. Later on in our stay we noticed the window latch was not operable. While we notified the staff, unfortunately it was not corrected before we left. Please check your windows and maybe they can change your room if it's an issue.
Stayed 6 nights in Aug 2024

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walking around the area sies not feel safe
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was unattended at times. That said; we didn’t have a long wait for anything.
Stayed 4 nights in Aug 2024

6/10 Okay

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very friendly and accommodating.
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Stayed 1 night in Aug 2024