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Touchstone Hotel - City Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Point of interest
Point of interest
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    5 min walk
  • Westin St Francis Hotel Glass Elevators
    5 min walk
  • Warfield Theatre
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    18 min drive

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 2 Double Beds

  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 375 reviews" "
Rating 8 - Good. 93 out of 375 reviews" "
Rating 6 - Okay. 51 out of 375 reviews" "
Rating 4 - Poor. 24 out of 375 reviews" "
Rating 2 - Terrible. 22 out of 375 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The old school flare and decor was inviting and the room was spacious yet cozy. The bed was comfortable. Within walking distance to Union square and lots of dining, shopping and transportation. Later on in our stay we noticed the window latch was not operable. While we notified the staff, unfortunately it was not corrected before we left. Please check your windows and maybe they can change your room if it's an issue.
Stayed 6 nights in Aug 2024

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walking around the area sies not feel safe
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was unattended at times. That said; we didn’t have a long wait for anything.
Stayed 4 nights in Aug 2024

6/10 Okay

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very friendly and accommodating.
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Would be great with a little care.
It was a cool hotel but it is a little neglected. The mattress was worn out and uncomfortable and there was not water pressure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a few days and it’s a pretty convenient place to stay if you are here to tour around the city. Buses and trains are a walking distance and there’s a bunch of shopping stores around also. We were looking for an affordable place that’s decent enough to stay for a few da and Touch Stone was just that. Gotta shout out to Juliet who had outstanding hospitality service and made our stay worth while and beyond helpful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Adam

Stayed 1 night in Jul 2024

6/10 Okay

shawn

Business traveller
Disliked: Amenities
Easy walk to shopping, BART, MUNI, and theaters and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. The lady at the desk called a taxi for me and held my luggage so i could take the rest of the morning checking out the city before leaving for my flight. Very polite and courteous service.
Stayed 2 nights in Jul 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was in a very bad area. Lots of homeless people around the building. The shower was impossible to get to stay at any temperture. It was boiling hot or freezing cold every 10 seconds.
Stayed 3 nights in Jul 2024

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if there’s anything different I can say from my other reviews. Staying at the touchstone is always a great experience. This time around, I had an economy room, but it was still very comfortable. The staff are always great to deal with and are very helpful, and the rooms are very clean and the beds are super comfortable. I had something to do with the holiday, but there was an awful lot of noise and unsafe activity going on outside of the property. I cannot attribute this to the staff or owners. It is what it is, it’s just how San Francisco is. Still, I would advise folks to ensure that they, be mindful about them when they were walking out onto Geary St., And also to be careful after dark. One amenity I cannot speak about enough is David’s Diner Right next-door. It’s been a staple of mine to go have breakfast in the morning, and the Choice of dishes and quality of the food are second to none.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karl Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
5 star!
Stayed 3 nights in Jul 2024

8/10 Good

vilma

Liked: Staff & service
Presence of homeless people around
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy to leave a great review for this hidden gem of a hotel. Once again, I had a wonderful experience staying here. The staff are always friendly and helpful The room is super clean and secure, with an extremely comfortable bed. Being directly connected to David’s Diner downstairs is also a bonus, as this restaurant has some really great breakfast offerings. As with many hotels Near Union Square, and beyond in the city, the surrounding areas need a little bit of diligence when traveling as they can be noisy and peppered with homeless activity, but I cannot fault the hotel for any of that. This establishment will continue to be on my list of go to hotels Continue to divide my time between San Francisco and New York.
Stayed 2 nights in Jun 2024

6/10 Okay

Monica m

Liked: Staff & service
no phone in room or heater.
Stayed 1 night in Jun 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great inexpensive hotel.
The hotel is a bit spartan, but rooms are very clean, and fine for a few nights. The price was excellent, and location off of Union Square is great. WiFi was excellent. No frills, no extra bells and whistles.
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good experience, had some challenges on sink drainage but figured way out. Service was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Iskhak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Pat

Liked: Cleanliness, staff & service
*
Stayed 3 nights in Jun 2024

4/10 Poor

Alexander

Stayed 1 night in Jun 2024