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Cassia Hill Resort

3.0 star property
VIP Access

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Photo gallery for Cassia Hill Resort

Outdoor pool
Family Studio Suite, 1 Bedroom, Pool Access, Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets
Point of interest
Garden
Deluxe Cabin, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Mile 68 George Price Western Highway, San Ignacio, Cayo
  • Branch Mouth
    ‪3 min drive‬
  • Cahal Pech Mayan Ruins
    ‪3 min drive‬
  • Masewal Forest Garden Medicinal Trail
    ‪4 min drive‬
  • San Ignacio (CYD-Town Airstrip)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Cabin, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Cabin, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Studio Suite, 1 Bedroom, Pool Access, Garden View

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Pool Access, Garden View

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Deluxe Cabin, 1 Bedroom, Garden View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Cabin, 1 Bedroom, Garden View

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cassia Hill Resort

Resort with free parking, near Cahal Pech Mayan Ruins
An outdoor pool, spa services and a meeting room are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a computer station are on-site.
Cassia Hill Resort offers 18 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Cassia Hill Resort. During your stay, you'll be within walking distance of Cahal Pech Mayan Ruins. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Cahal Pech Mayan Ruins and a few minutes from San Ignacio & Santa Elena House of Culture
  • Airport shuttle service available for a fee
As a guest of Cassia Hill Resort, you'll find an outdoor pool, spa services, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Cassia Hill Resort also features a garden, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Ignacio resort.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165.00 per person (one-way)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Cassia Hill Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Hill Resort San Ignacio
Cassia Hill San Ignacio
Cassia Hill
Windy Hill San Ignacio
Cassia Hill Resort Belize San Ignacio
Windy Hill Hotel San Ignacio
Cassia Hill Resort Resort
Cassia Hill Resort San Ignacio
Cassia Hill Resort Resort San Ignacio

Cassia Hill Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 114 reviews
Rating 8 - Good. 32 out of 114 reviews
Rating 6 - Okay. 10 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 7 out of 114 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joao

Travelled with group
Liked: Staff & service
This establishment is excessively priced for the meager level of comfort provided. The air conditioning system generates an incessant noise, rendering the cottage uninviting and unsettling. While the swimming pool is a pleasant amenity, the overall experience is marred by the subpar quality of the breakfast served at the hotel. The breakfast, which we purchased separately, was mediocre, and I was particularly disappointed by the diminutive portion of melon provided.
Stayed 3 nights in Nov 2024

2/10 Terrible

Enrique

Stayed 3 nights in Nov 2024

10/10 Excellent

jimmie

Stayed 1 night in Jun 2024

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!
Stayed 4 nights in May 2024

8/10 Good

Anandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness
Fine for the price
This hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on. Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂
Stayed 4 nights in Mar 2024

8/10 Good

Angela van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.
Stayed 7 nights in Mar 2024

10/10 Excellent

Cameo, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great stay
Great stay. Short but sweet
Stayed 1 night in Mar 2024

10/10 Excellent

Danette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how quiet and peaceful this property was. The staff was incredibly kind and helpful. They were extremely helpful. I enjoyed having my own cabin. Everything worked perfectly. We were able to see Toucans, iguanas, Parrot Macaws just while sitting on our deck. We will be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

manuela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property we stayed in the premier bungalows absolutely beautiful . the staff was wonderful , everything is very clean its a 5mn. taxi into the village the breakfast , lunch and dinner is great . wonderful place to stay . will always stay at this place when we return . thank you for the great visit jorge , nela sharon , david from upstate ny

6/10 Okay

Stilian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cassia Hill Resort is a beautiful place, clean and nice , but there were no tourists and restaurant was not open. I spent 2 nights in January - everybody said is in the season, but place looked sad. I understand they can’t keep the reataurant open for just 2 tourists, but at least we could have been informed for limited amenities. If plan to accommodate in Cassia Hill definitely plan to have a rental car

8/10 Good

Travis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the atmosphere of the property. It was a very beautiful relaxing place to stay. The lady at the front was kind and helpful. The breakfast was good. The breakfast took about 45 minutes to be ready, so make sure to give plenty of time. I underestimated and had scheduled a nature tour and had to eat fast because my driver was waiting. Also one night the kitchen was closed so we had to eat somewhere else. But the restaraunt area was very nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we chose Cassia Hill Resort! Our cabin was clean, quiet, comfortable. Beautiful grounds with a wide variety of plants, birds, and small animals. Excellent restaurant. Loved the infinity pool. Entire staff was friendly, professional, and fun. Thank you for a great time!
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst amenities
Being a world traveler would not recommend this at all. Eco friendly environments and rugged log cabins are ok. But be prepared for a cold water showers. We didnt not have any hot or warm water during our entire stay. They say one hot water heater supplies 4 cabins and you can imagine after coming back from a full day of tour and tired muscles. They cant fix and wont fix or change your cabins. Money wasted and sore experience They also dont have their own restaurant either. U have to order from a subleased restaurant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mikiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Taylor

Liked: Cleanliness
Disliked: Staff & service
Not great, not bad. Wouldn't stay again.
It was okay. Perhaps it was better at some point in the past. The staff wasn't great, and multiple times the kitchen just flat out said they didn't want to cook. Rooms were very clean, but didn't have a ton of amenities. The grounds were pretty though. Also, the wifi was absolutely awful. Not great when in a country where wifi is likely your only option. Would NOT stay here again.
Stayed 5 nights in Dec 2023

8/10 Good

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and would recommend and stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Really quiet grounds and located just out of town making it easy to get in for meals, etc.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and amazing, very private, bungalow rooms on a beautiful rolling hilltop with an infinity edge pool. Fantastic staff. This was my second stay here and I'll be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Staff & service, property conditions & facilities
This property was perfect for our family. Beautiful gardens and pool.
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is where you need to stay! Great infinity pool upgraded my room twice since I had to extend my stay while traveling to Tikal. They are over the top above expectation friendly and had a bottle of wine for my wife which greatly appreciated. This hotel is quite at night and on a nature botanic garden
Stayed 3 nights in Jun 2023

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room and property. Would definitely recommend this property.
Stayed 1 night in Apr 2023