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Hotel Caravana Cucuta

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Caravana Cucuta

Lobby
Front of property
Property entrance
Lobby sitting area
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av 4 No. 5-76 Centro, San José de Cúcuta, Norte de Santander, 540001
  • General Santander Stadium
    6 min walk
  • San Jose Cathedral
    8 min walk
  • Salud Y Vida Restaurante Vegetariano
    1 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    14 min drive

Room options

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About this property

Hotel Caravana Cucuta

Hotel in San José de Cúcuta with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Caravana Cucuta offers 40 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Hotel Caravana Cucuta, you're just a quick walk from General Santander Stadium. You'll find features such as free WiFi in public areas and a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include luggage storage
  • Within a 10-minute walk of General Santander Stadium and San Jose Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Public spaces have free WiFi.

This San José de Cúcuta hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 15000 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 15000 per pet, per day
  • A late check-out fee will be charged
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Caravana Cucuta
Caravana Cucuta
Hotel Caravana San José de Cúcuta
Caravana San José de Cúcuta
Hotel Caravana
Ayenda Caravana
Hotel Caravana Cucuta Hotel
Hotel Caravana Cucuta San José de Cúcuta
Hotel Caravana Cucuta Hotel San José de Cúcuta

Hotel Caravana Cucuta Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

MAJAI D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Gloria, Lumberton

Stayed 2 nights in Nov 2021

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
door to my room didn't lock paid $10 fee with no explanation other than it isn't refundable not a safe hotel at all - i checked out - wasn't even there 15 minutes
Stayed 1 night in Nov 2021

10/10 Excellent

Josue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad, cerca del centro de la ciudad, personal muy atento. #1 en limpieza, desayuno delicioso.
Stayed 4 nights in Oct 2021

2/10 Terrible

Alessandro

Disliked: Staff & service, property conditions & facilities
No vayan, mal servicio y cobran más.
Este hotel fue el único hotel en Colombia que me obligó a pagar un seguro adicional de 5 dólares por 2 días de estadía, intenté varias veces persuadir a la manager una mujer, de que eso no es justo, no es correcto, pero desafortunadamente ya había pagado 2 noches en Internet y tuve que pagar ese extra. Nunca sucedió en 80 días viajando por Colombia en 22 hoteles diferentes. Ella me dijo al principio que era una tarifa nacional, pues es mentira, que es diferente y que según la ley colombiana es solo para colombianos. Lo supe últimamente, porque ella me dijo, y vi la factura, que es un seguro médico. Chicos, cuidado con ese hotel,son estafadores, elijan otro. Mejor Saludos
Stayed 1 night in Jan 2021

4/10 Poor

Alessandro

Disliked: Staff & service
Terrible service, cheater.
I beleive this is the only hotel in Colombia forced me to pay an extra insurance of 5 dollars for 2 days staying, I v tried several times to persuade the manager that is not fair, but unfortunately I had already paid 2 nights online and I had to pay that extra. It never happened in 80 days travelling in Colombia in 22 different hotels. She told me at the beginning it was a national fee, its a lie,that is different and in according to Colombian law is only for Colombians. I v found out lately, because she told me, and I saw the invoice, that is a medical insurance. Guys beware of that hotel, choose another. Easy. Cheers
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

When arrived the hotel was full; no rooms availble. I was charged $57,400 COP at Caravana. I was then transported to another hotel and spent my seven day vacation in a room the other hotel.
Stayed 7 nights in May 2019

8/10 Good

Derek, Newark, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in a sketchier part of town. The staff were friendly and the hotel had a home feel. Every room is equipped with a powerful window unit AC. The hotel has a restaurant inside. Walking the area late at night is dangerous but I have few complaints about the hotel. The hotel also has a pet dog named Max.
Stayed 2 nights in Jul 2018

8/10 Good

Yesika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Apr 2022

10/10 Excellent

Nayely de

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Todo estuvo muy bien me gustó todo
Stayed 2 nights in Feb 2022

8/10 Good

Kerly Delse

Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Amenities
Habia hecho un cambio de fecha y el propetario estaba de acuerdo , no entiendo porq entonces me ha llegado este email?
Stayed 1 night in Jul 2020

6/10 Okay

Francisco

Liked: Staff & service
Hotel bien ubicado pero debe remodelar sus instalaciones
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos cambiaron a otro hotel llamado OPORTO
Nos cambiaron a otro hotel llamado OPORTO, por mucho peor, como ya habíamos pagado no hubo forma de reclamar.
Stayed 1 night in Jun 2018