Ayenda Zhena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ayenda Zhena

Staircase
Exterior detail
Quadruple Room | Free WiFi, bed sheets
Reception
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 2n # 3a - 26 Barrio Pescadero, San José de Cúcuta, Norte de Santander, 540003
  • General Santander Stadium
    9 min walk
  • Ventura Plaza Commercial Center
    3 min drive
  • San Jose Cathedral
    3 min drive
  • Cucuta (CUC-Camilo Daza Intl.)
    10 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Ayenda Zhena

Hotel with free breakfast, a quick walk to General Santander Stadium
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Ayenda Zhena offers 22 air-conditioned accommodations, with complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Ayenda Zhena, you're just a quick walk from General Santander Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Restaurante
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by foot from General Santander Stadium and a 3-minute drive from Ventura Plaza Commercial Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and concierge services are also featured at Ayenda Zhena. Free self parking is available.

This 3-star San José de Cúcuta hotel is smoke free.

Guests are served a free English breakfast daily from 6:00 AM to 9:00 AM.
Restaurante – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayenda Zhena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Restaurante Zhena San José de Cúcuta
Restaurante Zhena
Restaurante Zhena José Cúcuta
Ayenda Zhena Hotel
Hotel Restaurante Zhena
Ayenda Zhena San José de Cúcuta
Ayenda Zhena Hotel San José de Cúcuta

Ayenda Zhena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 7 out of 63 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Great stay, for one night, staff supportive and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Yohan

Stayed 1 night in Nov 2023

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and attentive service They go the extra mile
Stayed 1 night in May 2023

2/10 Terrible

Maritcarmen

Stayed 1 night in May 2023

2/10 Terrible

Pedro

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I made the reservation on line pay with my credit card and hotel did not allow my wife to check in I try to pay with my credit card again and they only want cash My wife sleep in her car
Stayed 2 nights in Apr 2023

2/10 Terrible

Maria

Stayed 1 night in Feb 2023

4/10 Poor

Charles

Business traveller, Travelled with partner
Disliked: Staff & service
My experience - the internet was down at time of check in so that it took 45 minutes to check in. My experience - I was told the area around the hotel was unsafe. My experience - No hot water for shower. Typical for colombian hotels.
Stayed 1 night in Jan 2023

6/10 Okay

Jose, Valencia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not located in a good area.

10/10 Excellent

Edmundo

Stayed 1 night in Dec 2022

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy, economical option!
the hotel staff was great! fast efficient check in/check out, no issues! room was big, bed was cozy, for the price range. ac was cold, shower had great pressure! and Wi-Fi was good! only negative thing is lack of entertainment, restaurants etc.. in the immediate area. but the hotel and staff for the price is hard to beat!
Stayed 1 night in Nov 2022

8/10 Good

Irida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas alumbramiento a las fueras del hotel mas un punto de referencia para identifcar el hotel desde lejos y alumbramiento en el srea de recepcion para generar mas confianza .de resto excellent. Gracias .
Stayed 1 night in May 2022

2/10 Terrible

Tiliza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property not as described. Bathroom was dirty. Not in a good area.
Stayed 1 night in May 2022

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion..
Stayed 1 night in Dec 2021

10/10 Excellent

Ariana

Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small motel in a neighborhood setting. I like this place . The staff was very freindly and helpful. It was very clean. The wi-fi worked well. There is a resto on site that had really good food. The room is small. And like many hotels in Colombia no hot water. If you take a right coming out the door there is a small bakery about two blocks down that was good. Overall for the price its a good value if you are on a budget. Oh yeah the girl working in the restaurant is very sweet and pretty .
Stayed 2 nights in Nov 2021

10/10 Excellent

Felix, I LIKE CUCUTA COLOMBIA !

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE PLACE TO STAY ! CLEAN ROOM GREAT ROOM! BREAKFAST DELICIOUS ! AND CHEF GAVE TO MY BABY GIRL A MASK 😷 TO WATCH OUT CORONA VIRUS WHAT A SPECIAL PLACE !
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Gisnel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Jaxon

Stayed 1 night in Jun 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, acogible, ideal para descansar si estás de paso por Cúcuta
Stayed 1 night in Feb 2024

2/10 Terrible

Wilfing, Barranquilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

JAIR ALEJO

Stayed 2 nights in Dec 2023