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AC Hotel by Marriott San Jose Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott San Jose Downtown

Restaurant
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, soundproofing
Room, Multiple Beds | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
350 West Santa Clara Street, San Jose, CA, 95113
  • San Pedro Square
    5 min walk
  • SAP Center at San Jose
    5 min walk
  • San Jose Center for the Performing Arts
    8 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Mobility Accessible, Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
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Free WiFi
Restaurant
4.4 out of 5, Excellent, (498)
The price is €326
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

AC Hotel by Marriott San Jose Downtown

Hotel with a 24-hour fitness centre, a quick walk to SAP Center at San Jose
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with a safe and complimentary bottles of water. Smart televisions come with digital channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott San Jose Downtown. During your stay, you're just a quick walk from SAP Center at San Jose. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 5-minute walk from San Pedro Square and 5 minutes on foot from SAP Center at San Jose
  • Pets welcome for a fee
AC Hotel by Marriott San Jose Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly AC Hotel by Marriott San Jose Downtown. For a fee, parking is available.

This 3.5-star San Jose hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.50 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
none
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, from the time we checked in we had a very enjoyable and experience. . I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Mertin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not super happy that my parking ticket was not stamped and even though I was refunded i was not happy I got a charge for 3 day parking which total $85 when I have only stayed for 1 night .
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Liked the area and it was in a great location, close to San Pedro square. We requested a few items for the room that we never received, but overall was a good stay. Very nice employees. The pool was not what I expected but it was nice to have it to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Stayed 2 nights in Jul 2024

10/10 Excellent

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was good except for the AC we traveled from the coast which usually runs around 56-62 degrees and the AC in the room wouldn’t go under 67. That was too hot for us to be comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean. It seems like there’s sound proof walls because even though the hotel is next to the freeway, we heard no noise. Very quiet and comfortable beds. Definitely booking again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

Anahys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy customer
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never leave reviews but I will here, customers service was excellent since the start, they explained how the parking works, it was a 5 min walk to the Sap center. I needed more towels and the person was already in my door when i got out of the elevator, very Good service. I will definitely return to this hotel. The only down side for me they dont sell snacks, i didn't see any other then this love it..Recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Clean hotel near walking distance to SAP center. Staff is very friendly easy check in and out
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, close to the Sap center plus points on that, quiet and large room and bed, will definitely stay here again
Stayed 1 night in Jul 2024

4/10 Poor

Riley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk Check in person was awful. They were answering the phone instead of helping the line of people waiting to check in. Then once I finally went to check in the lady didn’t even ask any questions and didn’t see my reservation and charged me for a room I already paid for. I was also charged twice by their parking garage as well and had to call back to get refunded for both. Great location if you’re going to a concert but not great customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Iveth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect place to go to SAP events
Stayed 1 night in Jul 2024

10/10 Excellent

Victorino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was really close to the sap center and really clean and modern we really enjoyed
Stayed 1 night in Jul 2024

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the rooms didn’t have carpet! Very clean!
Stayed 1 night in Jul 2024