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Auténtico Hotel

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free pool cabanas, pool loungers
Reception
Reception
Bar (on property)
In-room safe, individually decorated, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
  • Sabana Park
    6 min walk
  • Museum of Costa Rican Art
    7 min walk
  • Parque La Sabana
    8 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Barceló San José

Pool
Spa
Free airport shuttle
Kids pool
4.4 out of 5, Excellent, (1582)
The price is €376
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Barceló San José

About this property

Auténtico Hotel

San José hotel in Merced with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, concierge services and laundry facilities.
Auténtico Hotel offers 81 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. 32-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San José hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Auténtico Hotel. During your stay, you're just a quick walk from Sabana Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Mastico
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Sabana Park and Museum of Costa Rican Art
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Auténtico Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star San José hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Mastico – Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Auténtico Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 623 reviews" "
Rating 8 - Good. 214 out of 623 reviews" "
Rating 6 - Okay. 80 out of 623 reviews" "
Rating 4 - Poor. 20 out of 623 reviews" "
Rating 2 - Terrible. 17 out of 623 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closer to the airport. Great food for buffet breakfast and for dinner.
Stayed 8 nights in May 2024

8/10 Good

farron, carrollton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
Stayed 1 night in Jun 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
Stayed 2 nights in May 2024

10/10 Excellent

Névine

Stayed 2 nights in Mar 2024

10/10 Excellent

Wade

Stayed 1 night in Jan 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near to downtown
Stayed 2 nights in Apr 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

DEBORAH

Liked: Staff & service
Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
It was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Joyce

Stayed 2 nights in Mar 2024

10/10 Excellent

Dipty

Stayed 1 night in Mar 2024

10/10 Excellent

Dipty

Stayed 2 nights in Mar 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Stayed 2 nights in Feb 2024

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Joseph
We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Stayed 1 night in Feb 2024

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities, room comfort
Towels were falling apart and old
Stayed 1 night in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024