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City Express by Marriott San Jose Costa Rica

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott San Jose Costa Rica

Exterior
Exterior
Room, 1 Queen Bed with Sofa bed | Down duvets, in-room safe, desk, iron/ironing board
Lobby
Room, 1 Queen Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    1 min walk
  • Costa Rica Convention Center
    13 min walk
  • Pedregal Event Center
    5 min drive
  • San José (SJO-Juan Santamaría Intl.)
    11 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

City Express by Marriott San Jose Costa Rica

Hotel with free breakfast, near Costa Rica Convention Center
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ulloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision. Guests aged under 13 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott San Jose Costa Rica. During your stay, you're just a quick walk from Plaza Real Cariari. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from Costa Rica Convention Center and 9 minutes from City Mall
  • Airport shuttle service available for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. An airport shuttle (available on request) is available for a fee. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott San Jose Costa Rica. Self parking is free.

This 3-star Ulloa hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 17 (one-way), (from 3 to 13 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott San Jose Costa Rica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

noriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

CHOTHEAKADAVIL

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom lighting was extremely poor and I couldn’t shave and there was no exhaust in the bathroom and the mirrors get so clouded that I couldn’t see my own hand. Water from the faucet in the wash basin was so very weak that it took a long time to brush my teeth or even to wash my face. I complained about it to the front desk staff but was of no use. I stayed there for a whole week and I know now that it was a bad choice I made. This was my 3rd trip to Costa Rica and previous stays were in much smaller hotels but were ten times better in every sense of the word! The daily rates were much higher than comparable accommodations with much better service. Well I learned enough from this experience so that I may not make the same mistake again!
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Akash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Confesor

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana María

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Garden around are poorly maintained
Stayed 1 night in Jul 2024

6/10 Okay

Nidia

Stayed 1 night in Jun 2024

10/10 Excellent

Marla Garcia

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Amenities
Muy buen todo
Stayed 1 night in Jul 2024

6/10 Okay

Clifford

Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Stayed 2 nights in Jun 2024

6/10 Okay

Surinder

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Decent property but old and asking maintenance. Rooms are small and missing basic amenities like a fridge. Only 2 full size hard and one half soft pillow, also bedsheets did not have the freshness feel to it. Staff was super friendly from the front desk to plumber we had to call for flush not working, they were prompt.
Stayed 1 night in Jun 2024

10/10 Excellent

GRACE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood and easy parking. Don't like: 6th floor, water pressure is very low and no small refrigerator.
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very small but clean and great ac , the exterior of the building is pretty bad , a most need paint job .
Stayed 1 night in Jun 2024

6/10 Okay

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bugs in bathroom and by window beds also dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice
Stayed 1 night in Jun 2024

2/10 Terrible

nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that i was under shower at 8 am and the water was shut down with soap in my eyes contacted the front desk and send me two littek vottel of wayer.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 1 night in Jun 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Colin R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tralandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay, but not *quite* Marriott standards
We had a good stay. We came here at the end of our honeymoon before heading back to reality in the US. This is a more basic version of the quality I have come to expect in a Marriott property, but it was a good stay. We paid $20 extra to check in a few hours early, and it was well worth it. Breakfast was decent, scrambled eggs, rice and beans, and a large variety of fresh fruit. I tend to eat a heavier breakfast, so if you're looking for eggs, pancakes/waffles and bacon, you won't find that here. Our room had a microwave and a very small fridge that looked more like one of those minibar fridges, but it served a purpose. They don't cool very well, but they work. AC worked fine thankfully, because the hallways are VERY warm. It's located in a fairly quiet area, which was a relief for us, since we came from a hotel in another city that was UNBEARABLY noisy at all hours of the night. It's not super close to anything convenient, so you'll want to Uber or drive your rental car to a nearby grocery store for your needs. They're not too far, just a couple of kilometers away, but not necessarily easy walking distance when you're carrying a bag or two full of groceries. We booked here partially for the airport shuttle service, but the hours are limited, and it's apparently $20. As of today, 10 May 2024, it was $5.84 USD to take an Uber from this very hotel to the airport, just to point out how ridiculous it is for them to charge so much when Uber is a far more reasonable price.
Stayed 2 nights in May 2024

10/10 Excellent

PENNY, Jacksonville

Stayed 1 night in May 2024