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"The Wifi did not work all the time, and there was a smell in the room... " More

By a verified traveller on Sun 23 Sep 2018

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Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house San Jose/Silicon Valley ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house San Jose/Silicon Valley

Everyone (2)
3 out of 5
The Wifi did not work all the time, and there was a smell in the room...

Posted by on 23 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Alan M.

Thank you so much for taking the time to share your feedback with us regarding your stay. I apologize that we failed to meet your expectations in providing you with an enjoyable guest room experience. We will let our maintenance team know of this problem.

3 out of 5

Posted by on 2 Dec 2021

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