Sonesta ES Suites San Jose Airport

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Dates

January 2025

February 2025

Premium bedding, pillow-top beds, desk, laptop workspace

Full-sized fridge, microwave, stovetop, dishwasher

Combined shower/bathtub, hydromassage showerhead, free toiletries

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Breakfast included

Pet-friendly

Parking available

Laundry

Gym

Explore the area

1602 Crane Ct, San Jose, CA, 95112

Casino M8trix
15 min walk
Bay 101
1 min walk
Karina Court Station
14 min walk
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
6 min drive

Room options

Suite, 1 King Bed (One Bedroom)

49.6 sq m
Sleeps 3
1 King Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

49.6 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

49.6 sq m
Sleeps 3
1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

49.6 sq m
Sleeps 3
1 Queen Bed

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

69.4 sq m
Sleeps 5
2 Queen Beds

Suite, Multiple Beds (Two Bedroom)

69.4 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

69.4 sq m
Sleeps 5
1 Queen Bed and 2 Double Beds

Similar properties

Pool

Free airport shuttle

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

3 Jan - 4 Jan

About this property

San Jose hotel in Trimble Business Area with free breakfast and 24-hour fitness centre

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.

Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you'll be within walking distance of Casino M8trix. Free breakfast, free WiFi in public areas and an outdoor pool are available.

Free buffet breakfast served daily
Free WiFi
Self-parking available for a fee
Take a swim in the outdoor pool
Amenities include a front desk safe, a business centre and convenience store
On-site recreation includes a 24-hour gym
13 minutes by car from Tesla Motors and 6 minutes from SAP Center at San Jose
Cats and dogs welcome for a fee (restrictions apply)

Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a corner/local shop. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (USD 10 per day)

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

24-hour gym
Outdoor pool

Family friendly

Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Living room
Outdoor pool
Separate bedroom

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (weekly)

Business services

Business centre

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Stair-free path to entrance
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Hob
Ice maker
Kitchen
Microwave
Paper towels
Toaster

Air conditioning (climate-controlled)
Desk
Free local calls
Heating
Iron/ironing board
Laptop workspace
LED lighting
Living room
Phone
Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to January 5 2025 (dates subject to change):

Fitness facilities

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self-parking fee: USD 10 per day
Pet fee: USD 150 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Safety features at this property include window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose

Holiday Inn Staybridge Suites

Holiday San Jose

San Jose Holiday

San Jose Holiday Inn

Staybridge Suites San Jose Aparthotel

Staybridge Suites Holiday Inn

Staybridge Suites Holiday Inn San Jose

Staybridge Suites Holiday San Jose

Staybridge Suites by Holiday Inn San Jose

Staybridge Suites Jose

Staybridge Suites San Jose Hotel San Jose

San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Gerard

Business traveller

17 Sept 2024

Liked: Amenities, property conditions & facilities

Quick and easy check in, friendly and helpful staff. I stayed in a newly renovated room and I loved it!

Stayed 1 night in Sep 2024

10/10 Excellent

Fernanda

Travelled with family and small children

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was really nice at check in, excellent customer service and my room was very clean con comfy. It felt like home!

Stayed 1 night in Sep 2024

2/10 Terrible

Lee Corie

17 Sept 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Andria

Travelled with group

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff

Stayed 1 night in Sep 2024

10/10 Excellent

Jayasudha

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I prefer to stay in a calm, quiet place than a luxurious 5 star hotel. This place is very quiet and very clean. Suite was well equipped, the dishwasher wasn't working so I called an informed and they sent a service guy, he immediately came and looked into it. I had to wash dishes manually, other than that I liked everything about this place. There is a gym and swimming pool, everything was just right for my needs. My stay was very comfortable.

Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Business traveller

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel rooms are large and well appointed. I arrived late and the staff was friendly and welcoming. They provided me with great food recommendations. I will return again!

Stayed 1 night in Aug 2024

4/10 Poor

Kritsada

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Viviana

Travelled with family, Travelled with group

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in May 2024

8/10 Good

Mahmud

2 Sept 2024

Liked: Property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Kenta, San Jose

25 Aug 2024

Stayed 9 nights in May 2024

8/10 Good

Verified traveller

Travelled with family

23 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Extended trip

This was a last minute booking and overall was a good experience once we got to the room. One not so good experience was they told us we can check in early and the room would be ready but instead made us wait 3hours until finally checking in because “they only had 1 maid and she wasn’t done with all the rooms”. The other was the $250 security deposit which was inconvenient for the rest of the trip. The location and room was very nice and spacious. They also had very good complementary breakfast.

Stayed 1 night in Aug 2024

8/10 Good

Grant

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Amber

Travelled with family and small children

18 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Hotel was located very close to the airport and there were lots of shopping and dining options nearby. The continental breakfast was also good. I didn’t like that there wasn’t a room option for the two bedroom that had two queens or doubles in each bedroom as I was traveling as a party of 5. Front desk staff was also very helpful with helping me find a specific stores I was searching for in the area.

Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Travelled with family

17 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Construction and cleanliness woes

We’ve stayed at this location before and have loved it. This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat. When we told the staff, they said it as due to the construction. The maintenance worker put in rat traps and was checking periodically. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.

Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Travelled with family

17 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Construction and cleanliness woes

We’ve stayed at this location before and have loved it; the room layout, the kitchen, the BBQ and pool! This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat it in. When we told the staff, they said it as due to the constructions and they ar run the walls. They get into rooms from the bathroom sliding door frame. The maintenance worker put in rat traps and was checking periodically. They could not move us to another room. I felt nasty staying in the same room as a rat. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.

Stayed 4 nights in Aug 2024

10/10 Excellent

Paulina, San Jose

Travelled with family and small children

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

16 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

12 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

EDWARD

6 Aug 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

gary

29 Jul 2024

Stayed 4 nights in Jul 2024

8/10 Good

Timothy

27 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

22 Jul 2024

Stayed 5 nights in May 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children

22 Jul 2024

Liked: Cleanliness, staff & service, amenities

The hotel is under construction so they don’t have as many units available. The breakfast is excellent. I called many times to request a downstairs room and put in my request because my father was having surgery and needed a downstairs room, and what did they give me? An upstairs room. I ended falling and spraining my ankle moving our luggage out of that hotel and to another hotel that COULD accommodate my request. Making a stressful time with my father’s surgery even more stressful. I would never stay at Sonesta again.

Stayed 7 nights in Jul 2024