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AC Hotel by Marriott San Juan Condado

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom, Non Smoking, Partial Ocean View | Terrace/patio
Outdoor pool
Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    9 min walk
  • Museo de Arte de Puerto Rico
    11 min walk
  • Condado Beach
    5 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property
Hilton Garden Inn San Juan Condado
Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (480)
The price is €223
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified San Juan hotel in Condado with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of AC Hotel by Marriott San Juan Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Bodeguita De Manolo
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center
  • Cats and dogs welcome for a fee
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3195 square feet (297 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This San Juan hotel is smoke free.

La Bodeguita De Manolo – This restaurant specialises in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines – This coffee shop serves breakfast, lunch and light fare. Open daily.
Bar.C.Lona – On-site rooftop bar. Open daily.
AC Kitchen – This buffet restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 653 out of 1144 reviews" "
Rating 8 - Good. 235 out of 1144 reviews" "
Rating 6 - Okay. 136 out of 1144 reviews" "
Rating 4 - Poor. 62 out of 1144 reviews" "
Rating 2 - Terrible. 58 out of 1144 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 4 nights in Aug 2024

8/10 Good

Justin Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful pool, good drinks, friendly staff. Beautiful clean rooms. The elevator was down from time to time but it happens, would definitely recommend this hotel.
Stayed 5 nights in Aug 2024

6/10 Okay

Sierra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was DEFINITELY an amazing experience and, outside of a miscommunication that was not only rectified immediately this was hands down our favorite trip we’ve taken and we agreed to make it a yearly trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Asiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concern or complaint would be the elevators there a few that were out of commission and there was a line of people to trying to go up or down, and it took a long time
Stayed 4 nights in Aug 2024

10/10 Excellent

Aisha M Fandino

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uber in the area was affordable, the hotel it’s self was very clean and the staff were nice and accommodating
Stayed 6 nights in Aug 2024

8/10 Good

Maria Irene

Travelled with group
Liked: Cleanliness, amenities
The property of the hotels was really close to everything. The only issue was they charge 45 dollars plus tax for resort fee. That most of other hotels don’t charge.
Stayed 5 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Enjoyed the stay
Stayed 5 nights in Aug 2024

2/10 Terrible

Andres Felipe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not trust this thiefs and liars at this hotel. They charged extra fee per day. I was told that I had a credit to spend at the rooftop bar and restaurant. I was told I would get my deposit back at check out. At check out my deposit was not refunded cause I went over the credit they provided. But I was also charged the difference I spent. I find that ridiculous! So after paying my total bill I had spent I can not get my deposit back as a penalty for going over. Hidden fees and lies. Do not book this hotel! Or any other AC hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Chalon

Liked: Cleanliness, staff & service, property conditions & facilities
The property would have gotten 5 stars but the lady knocking at 11am that wasnt housekeeping asking about checking out… checkout is noon. They shouldn’t knock before then 10 am housekeeping knocked , I told him to come back. 11 AM the lady knocked and then she came back at 12 PM to knock again as I was heading out the door.
Stayed 4 nights in Aug 2024

10/10 Excellent

Malcolm Stanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property two thumbs up
Stayed 1 night in Aug 2024

10/10 Excellent

Lesia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was good!! Centrally located
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Rolandus H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service
Only 2 restaurants are open despite what their website says. The room has almost no storage whatsoever. I’m glad I was only there for two nights. $25 for the buffet breakfast, and you can’t use the $49 daily credit for that, only for dinner.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana I Calero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Norreisha Sara, Happy Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it guys my stay was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana, Northborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good area walking distance to beach and to other restaurants/stores
Stayed 4 nights in Aug 2024

8/10 Good

Maria L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too much choice of food and carpet outside of room has a weird musky smell. Pool area doesn’t have a good selection of music and you put your own selection of music was a problem
Stayed 5 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 5 nights in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Noshaine

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryant D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the staff is super friendly and was able to stay a little past check out due to missing my flight
Stayed 2 nights in Aug 2024

2/10 Terrible

Lindsey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Jul 2024